Guest reviews
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Overall Rating
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9.0 "Terrific location."8.9 "
Great parking , according to 89%." 9.7 "97% thoughtparking was inexpensive ." 9.4 "94%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 9.7 "97%liked the proximity to shopping ." 8.9 "City centre within easy reach , said 89%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.4 "Great service."9.0 "90% found the
staff to be very friendly ." 9.4 "Housekeeping was great , according to 94%." 8.6 "Management was excellent , said 86%." -
5.6 "Internet is average."
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4.4 "Rooms are not good."2.9 "71%
complained about the bathroom ." 1.3 "87% thought they werepoorly maintained ." 1.3 "87% foundproblems with the furniture ." 2.1 "For 79%, therooms looked old ." 2.4 "76%criticized the small bathroom ." 2.2 "78% hadproblems with the shower ." 4.1 "59% said thebathroom was dirty ." 4.5 "55% weredisappointed with the minibar ." 0.6 "Air conditioning was criticized by 94%." 1.8 "82% thought thetv was sub-standard ." 2.3 "77% wereunsatisfied with the kitchenette ." -
2.9 "Awful breakfast."
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2.2 "Terrible amenities."2.1 "79% thought the
building wasn't nice ." 0.0 "100% thought thefacilities needed updating ." 2.0 "80%didn't like the architecture ." 2.5 "For 75%, thelobby entrance was sub-standard ."
Overall Rating
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9.1 "Terrific location."8.9 "
Great parking , according to 89%." 9.6 "96% thoughtparking was inexpensive ." 10.0 "Near to public transport , according to 100%." 9.4 "94%liked the proximity to sightseeing ." 8.7 "City centre within easy reach , said 87%." 9.6 "96%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.2 "Great service."8.9 "89% found the
staff to be very friendly ." -
6.3 "Internet is average."5.7 "57% thought the
wifi quality was ok ." -
3.9 "Rooms are not good."3.1 "69%
complained about the bathroom ." 1.5 "85% thought they werepoorly maintained ." 2.3 "For 77%, therooms looked old ." 2.3 "77% hadproblems with the shower ." 1.4 "86% foundproblems with the furniture ." 2.7 "73%criticized the small bathroom ." 4.2 "58% weredisappointed with the minibar ." 4.2 "58% said thebathroom was dirty ." 0.7 "Air conditioning was criticized by 93%." -
2.9 "Awful breakfast."
Overall Rating
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9.1 "Terrific location."8.9 "
Great parking , according to 89%." 9.8 "98% thoughtparking was inexpensive ." 9.3 "93%liked the proximity to sightseeing ." -
8.3 "Great service."9.2 "92% found the
staff to be very friendly ." -
4.9 "Rooms are not good."3.4 "66%
complained about the bathroom ." 1.7 "For 83%, therooms looked old ." 1.3 "87% thought they werepoorly maintained ." 1.2 "88% foundproblems with the furniture ." -
2.9 "Awful breakfast."
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2.2 "Horrible vibe."1.4 "86%
criticized the unstylish hotel ." -
2.2 "Terrible amenities."2.0 "80% thought the
building wasn't nice ."
Overall Rating
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9.2 "Terrific location."
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8.4 "Great service."
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5.5 "Average cleanliness."5.8 "Only 58% said
rooms were clean enough ." -
4.7 "Not very comfortable."1.4 "86% thought it was
too noisy ." -
4.4 "Rooms are not good."
Overall Rating
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8.8 "Location is great."
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7.3 "High value."
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5.2 "Average comfort."
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5.2 "Average cleanliness."5.4 "Only 54% said
rooms were clean enough ." -
4.3 "Rooms are not good."2.8 "72%
complained about the bathroom ." -
2.9 "Awful breakfast."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.7review from
I like the location. Close to many shops and restaurants The building is pretty old and the downpour from the rain that day was all over the stairs.
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5.1review from
proximity to restaurants ants in the bathroom and main room
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2.0review from
Nothing at all. Receptionist lied and said we would be charged even if we cancel the room, ended up staying at the marina motel across the street, way better room with kitchen and couch + room for cheaper than what la luna was asking for.
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4.5review from
Advertise King bed, but was only a queen. Continental breakfast was horrible, why even bother. Otherwise it felt like a budget hotel even when we were "upgraded" to a deluxe room. Maybe places in the city just aren't great value, although I've stayed at a nicer place for a better price in the Tender Loin, even though that area is one I'd never spend time in again.
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4.5review from
Location is ok Expensive for what you get Shower is disgusting Room is ok- but not with the price
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9.4review from
Great price the bed was comfortable. The shower.
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8.0review from
The room was clean and spacious, and both my friend and I had parking spaces close to the room. The room didn't have microwave--I heated a carafe of water in the coffee maker to make a bowl of instant oatmeal in the morning. The clerk at the front desk was pleasant, but seemed perturbed when I asked for a second parking pass. He knew that my friend and I were arriving separately, but was surprised that we both had cars.
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8.2review from
Very clean and the staff was very friendly. The location is good and they have free parking. The hotel is right on a busy street so you get street noise but just turn on the air unit and it's enough white noise to take car of it. The room is small but has all you need.
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5.1review from
Works great when you are visiting the marina or the palace of fine arts. Great location for lots of SF activities. It is on Lombard street so it is a bit noisy but not bad for the price Noisy, needs renovating.
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5.6review from
Nice location. Relatively cozy. Their breakfast was more of a snack, but hey, it was free. The walls/ceilings are way too thin. It sounded like we had a heard of rhinoceroses above us. Luckily there were no bed bugs, but it seems at one time there was because of old bed bug stains on the sheets.
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9.4review from
Great price the bed was comfortable. The shower.
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8.0review from
The room was clean and spacious, and both my friend and I had parking spaces close to the room. The room didn't have microwave--I heated a carafe of water in the coffee maker to make a bowl of instant oatmeal in the morning. The clerk at the front desk was pleasant, but seemed perturbed when I asked for a second parking pass. He knew that my friend and I were arriving separately, but was surprised that we both had cars.
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8.2review from
Very clean and the staff was very friendly. The location is good and they have free parking. The hotel is right on a busy street so you get street noise but just turn on the air unit and it's enough white noise to take car of it. The room is small but has all you need.
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5.1review from
proximity to restaurants ants in the bathroom and main room
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2.0review from
Nothing at all. Receptionist lied and said we would be charged even if we cancel the room, ended up staying at the marina motel across the street, way better room with kitchen and couch + room for cheaper than what la luna was asking for.
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4.5review from
Advertise King bed, but was only a queen. Continental breakfast was horrible, why even bother. Otherwise it felt like a budget hotel even when we were "upgraded" to a deluxe room. Maybe places in the city just aren't great value, although I've stayed at a nicer place for a better price in the Tender Loin, even though that area is one I'd never spend time in again.
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4.5review from
Location is ok Expensive for what you get Shower is disgusting Room is ok- but not with the price
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5.1review from
Works great when you are visiting the marina or the palace of fine arts. Great location for lots of SF activities. It is on Lombard street so it is a bit noisy but not bad for the price Noisy, needs renovating.
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5.6review from
Nice location. Relatively cozy. Their breakfast was more of a snack, but hey, it was free. The walls/ceilings are way too thin. It sounded like we had a heard of rhinoceroses above us. Luckily there were no bed bugs, but it seems at one time there was because of old bed bug stains on the sheets.
