Overview

The Westin St. Francis San Francisco on Union Square
Best Sightseeing

335 Powell Street, San Francisco, CA 94102, United States
+1 415 397 7000

$187+

Overall guest ratings

8.3/10 Excellent
Based on 5,137 reviews

Review highlights

  • 9.2
  • 8.5
  • 6.0
  • 5.6

Good to know

  • Comfortable beds
  • Great shopping

Nearby

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    About

    Opened in 1904, The Westin St. Francis San Francisco on Union Square is a landmark among the city’s hotels. Near upscale shopping and dining options, our iconic building combines a rich history and top location with modern luxury, innovation, and design. Known as the “Grand Dame” of Union Square, we’ve been the city’s preeminent choice for events for over a century. A legacy of meticulous service and a setting rich in history make us ideal for any function, from small meetings to elegant galas. All 1,195 of our guest rooms have been transformed, bringing a perfect balance between classic style and fresh sophistication, uniquely showcasing the architecture that made us famous.

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    Starwood Hotels

    Amenities

    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Car rental
    • Kid-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Internet (surcharge)
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Wedding services
    • Wi-Fi
    • Gift shop
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    Reviews

    Guest reviews of The Westin St. Francis San Francisco on Union Square

    Overall Rating

    8.3 Excellent
    Based on 5,137 reviews
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      8.7 "City centre within easy reach, said 87%."
    • 8.5 "Very nice wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.9 "79% said the concierge service was amazing."
      7.0 "70% were happy with the room service."
      8.3 "Hotel security was great, thought 83%."
    • 6.1 "Food is average."
    • 6.0 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      5.8 "Only 58% said rooms were clean enough."
      5.7 "Only 57% thought the shower was ok."
    • 6.0 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 5.6 "Vibe was decent."
    • 4.9 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.3 "Breakfast is below average."
      2.8 "72% said the breakfast was too expensive."
    • 3.9 "Value below average."
      2.8 "72% said the breakfast was too expensive."
      1.2 "The price was too high for 88%."
      1.1 "89% said beverages were too expensive."
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    Overall Rating

    8.2 Excellent
    Based on 2,568 reviews
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.4 "Easily accessible by car, said 94%."
    • 8.4 "Very nice wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 7.2 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.5 "75% said the concierge service was amazing."
      7.0 "70% were happy with the room service."
    • 6.1 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.6 "Only 56% said rooms were clean enough."
      5.6 "Only 56% thought the shower was ok."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.4 "64% said the elevator was ok."
      5.8 "58% said the architecture was not spectacular."
    • 5.9 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 5.7 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 4.7 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.3 "Breakfast is below average."
      3.0 "70% said the breakfast was too expensive."
    • 3.1 "Terrible value."
      3.0 "70% said the breakfast was too expensive."
      1.4 "The price was too high for 86%."
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    Overall Rating

    8.3 Excellent
    Based on 1,643 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      8.7 "City centre within easy reach, said 87%."
    • 8.6 "Very nice wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 6.9 "Service is ok."
      6.1 "61% said the reception staff was ok."
      6.5 "Only 65% thought the service was professional."
      5.2 "Housekeeping was ok, according to 52%."
      5.1 "Only 51% were satisfied with the booking process."
    • 5.9 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      5.4 "Only 54% said rooms were clean enough."
      5.7 "Only 57% thought the shower was ok."
    • 5.8 "Food is average."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 5.7 "Bar is ok."
    • 4.9 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.5 "Breakfast is below average."
      2.6 "74% said the breakfast was too expensive."
    • 3.4 "Value below average."
      2.6 "74% said the breakfast was too expensive."
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    Overall Rating

    8.2 Excellent
    Based on 308 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.3 "Food is average."
    • 6.1 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.7 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 5.5 "Vibe was decent."
    • 5.4 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      5.5 "Only 55% said rooms were clean enough."
    • 4.0 "Value below average."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 616 reviews
    • 9.3 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
    • 8.6 "Very nice wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.0 "Food is average."
    • 5.8 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.5 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 4.7 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.6 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.9 "Breakfast is below average."
    • 3.8 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great shopping"
    data provided by TrustYou

    Recent Reviews

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