The Barceló Grand Faro Los Cabos hotel is a Premium category resort located on the seafront of the stunning Sea of Cortés. It is a hotel for enjoying the tranquillity of the exclusive Los Cabos, the chosen destination of many famous Hollywood stars. Scarcely 2.5 km away, you can find San José de Los Cabos, a colonial town well-known for its cultural ambience and varied gastronomic offering.
Pros: The minute we arrived made friends with staff. By the end of the trip they were calling me by my name. Professional and friendly staff.
Cons: Wasn't aware of the different tiers of colored wrist bands for the all inclusive, but was not at all an issue.
Pros: The openness of the lobby to the pool to the beach. I like being able to see all the way through and having a beautiful view like provided. I liked how big the ocean view rooms were and actually ...
Cons: The jacuzzi was never hot enough. We like enjoying a difference from the pool water to getting in a hot jacuzzi and it wasn't up to standards of being hot enough. Didn't like how in the ...
Pros: No
Cons: The service from the check-in desk
Pros: Loved the access to the beach for walking
Cons: It was a competition getting a chair by the beach. The concierge service was dismal, food was the same for the entire stay
Pros: The resort was beautiful, nice and clean.
Cons: We were treated horribly by the employees. The first night the outdoor waitress refused to serve us. She waited on every table around us. Seeing that we were not going to get waited on we asked the ...
Pros: Not much to like
Cons: Crowded fighting for lounge chairs seats Moldy bathroom. Sad mean staff
Pros: This is a small all inclusive resort so everything is really close from your room. Our view was fantastic. We had an ocean view king room. The buffet is small but the food is excellent. Very tasty. ...
Cons: The maid service is VERY inconsistent. Every day we did not get all of our towels. Our fridge was not filled one day. We never got any coffee for our room everyday except one. We never received any of...
Pros: Food was really good considering it was mainly buffet style, but they had chefs to cook you fresh fish or meet. Nice location, good swimming pools and cocktails. Staff very friendly
Cons: The rooms were not very clean, I dont think they mopped our floor once, this might be due to being over worked but for the price the house keeping was very poor. We also had a restrictions on the...
Pros: I love the location and how it is close to shops. The rooms are pretty nice and clean. I love the maids, they were very sweet and helpful. The staff around the pool were very friendly and tried to ...
Pros: Amazing breakfast buffet and lots of seafood in the dinner buffet, which had a different theme each night. Staff were delightful, the beach is absolutely gorgeous, although not swimmable. We watched ...
It's not clean.
Pros: The meals were good enough.
They had options for meat eaters and the cooking was right.
They should have more vegetarian options, like vegetarian beans as protein, rice.
Booking restaurants are very good!
But book with time... Even when they have availability you won't get a table without a reservation.
And when you book, ask them what food are you booking for.
The last night of our trip we wanted to eat Italian food and we got the reservation. When we got there they sat us and gave us the menu, we were ordering and all of a sudden they took away our menus and told us that night wasn't Italian but all about fish!
We don't eat fish!
We had to go and eat at the buffet. Just be aware.
Cons: They don't advertise on any website searcher that you shouldn't swim at the sea, or that is dangerous.
We love the beach, my son is five and enjoys playing in the water.
This time we couldn't do that because we didn't know about the fact you barely can get in the water. It's very rough!
An adult can handle it but a kid, no.
That was disappointing because we love to sit at the beach and play...
But the part that is just horrible, being honest, it's the cleanliness of the rooms.
0 stars on this!
The rooms smell pretty bad. Like old and wet.
There was dirt on the floor that you can see and feel under your feet if you like to walk barefoot.
The bathroom doesn't have ventilation so any smell gets stuck in the walls. They don't clean the showers!!!
We found hairs, old soap and mold stuck to one corner of the shower and I had to shower with flip flops on...
The rooms need to be updated. Pretty much everything was falling apart. Lamps dirty, beds and pillows lumpy, the telephone in the rooms work when they wanted, sink broken, chairs stained, curtains cover in dust and smelly.
Any way, be aware that the hotel hasn't had a good maintance and it's very DIRTY
Not Booking this Hotel again
Pros: We've stayed in the San Jose / Los Cabos area a few times and we like the Hotels proximity to nearby shopping centers. Most of the staff were very pleasant except for a lady who worked at the front desk as well as a lady who worked the grill at the restaurant by the pool.
Cons: The two most important things we want when booking an all-inclusive vacation is a room with a wonderful view and good food.
We booked an ocean view room. When we entered our room on the second level, all we saw were trees, the pool and if we looked hard enough…. we saw a little bit of the the ocean. Our room was # 2218. We always book ocean view rooms when traveling to a beach resort and we were alway pleased with the view until this trip. To say the least, we were very disappointed. After some hesitation, I called the front desk to voice my concerns with the "Ocean View". The gentleman who answered the phone, after listening to my concerns, said "That's what you paid for." I again told him that all I see is trees, the pool and people in bating suits. I requested a room that doesn't have trees blocking the view. He told me that he didn't have one at the moment and that I can call in the morning to get a better room.
The next morning I walked down to the lobby to see about getting a better view. The lady at the front desk had this annoyed look on her face. She told me that I have an ocean view room. I again explained to her that the view is blocked by trees. It was a palm tree and a short fuller tree to be exact. Being on such a low level any obstacle would block your view but come on…. two trees is ridiculous. I told her that on the hotels website, the picture of their "ocean view" was spectacular and that is what I was expecting or at least something close. She stilled had that annoyed look on her face. I told her that I don't mean to be difficult but I want what I paid for. Long story short, I moved to a partial ocean view on the 5th floor. Room 2517. It over looked The Grand Solaris Hotel ( I had a beautiful ocean view there a few years ago) and the ocean. The partial ocean view was way better than the no view "ocean view" room. What a joke.
The first day there we went to the restaurant by the pool for lunch. It was small in comparison to other resorts. I assume it's because the Barcelo resort is on the small side. There was a line of 6 people waiting to order their grilled item. The Lady grilling was grilling one or two requests at a time. It took forever to get your grilled Item. The gentleman in front of me asked for three chickens..I'm sure it's because he didn't want to wait in line again and I didn't blame him. The grill lady looked at him and said " Three??" I felt bad for the poor guy. He looked embarrassed. The next day I was in line with 1 lady in front of me. She asked for 2 fish, I asked for 2 and the lady behind me asked for two. The fish is on the small side so asking for two seemed reasonable. She put all 6 fish on the grill, an improvement from the day before. When she plated my fish, she gave me 1. I asked for the other one. She gave me a dirty look and gave a small piece that broke off another fish. This lady should not be dealing with guests. She is very rude. I wish I can write more but I'm out of characters.
Pros: The minute we arrived made friends with staff. By the end of the trip they were calling me by my name. Professional and friendly staff.
Cons: Wasn't aware of the different tiers of colored wrist bands for the all inclusive, but was not at all an issue.
Pros: Food was really good considering it was mainly buffet style, but they had chefs to cook you fresh fish or meet. Nice location, good swimming pools and cocktails. Staff very friendly
Cons: The rooms were not very clean, I dont think they mopped our floor once, this might be due to being over worked but for the price the house keeping was very poor. We also had a restrictions on the...
Pros: I love the location and how it is close to shops. The rooms are pretty nice and clean. I love the maids, they were very sweet and helpful. The staff around the pool were very friendly and tried to ...
Pros: Amazing breakfast buffet and lots of seafood in the dinner buffet, which had a different theme each night. Staff were delightful, the beach is absolutely gorgeous, although not swimmable. We watched ...
Pros: The openness of the lobby to the pool to the beach. I like being able to see all the way through and having a beautiful view like provided. I liked how big the ocean view rooms were and actually ...
Cons: The jacuzzi was never hot enough. We like enjoying a difference from the pool water to getting in a hot jacuzzi and it wasn't up to standards of being hot enough. Didn't like how in the ...
Pros: No
Cons: The service from the check-in desk
Pros: This is a small all inclusive resort so everything is really close from your room. Our view was fantastic. We had an ocean view king room. The buffet is small but the food is excellent. Very tasty. ...
Cons: The maid service is VERY inconsistent. Every day we did not get all of our towels. Our fridge was not filled one day. We never got any coffee for our room everyday except one. We never received any of...
Pros: Loved the access to the beach for walking
Cons: It was a competition getting a chair by the beach. The concierge service was dismal, food was the same for the entire stay
Pros: The resort was beautiful, nice and clean.
Cons: We were treated horribly by the employees. The first night the outdoor waitress refused to serve us. She waited on every table around us. Seeing that we were not going to get waited on we asked the ...
Pros: Not much to like
Cons: Crowded fighting for lounge chairs seats Moldy bathroom. Sad mean staff
It's not clean.
Pros: The meals were good enough.
They had options for meat eaters and the cooking was right.
They should have more vegetarian options, like vegetarian beans as protein, rice.
Booking restaurants are very good!
But book with time... Even when they have availability you won't get a table without a reservation.
And when you book, ask them what food are you booking for.
The last night of our trip we wanted to eat Italian food and we got the reservation. When we got there they sat us and gave us the menu, we were ordering and all of a sudden they took away our menus and told us that night wasn't Italian but all about fish!
We don't eat fish!
We had to go and eat at the buffet. Just be aware.
Cons: They don't advertise on any website searcher that you shouldn't swim at the sea, or that is dangerous.
We love the beach, my son is five and enjoys playing in the water.
This time we couldn't do that because we didn't know about the fact you barely can get in the water. It's very rough!
An adult can handle it but a kid, no.
That was disappointing because we love to sit at the beach and play...
But the part that is just horrible, being honest, it's the cleanliness of the rooms.
0 stars on this!
The rooms smell pretty bad. Like old and wet.
There was dirt on the floor that you can see and feel under your feet if you like to walk barefoot.
The bathroom doesn't have ventilation so any smell gets stuck in the walls. They don't clean the showers!!!
We found hairs, old soap and mold stuck to one corner of the shower and I had to shower with flip flops on...
The rooms need to be updated. Pretty much everything was falling apart. Lamps dirty, beds and pillows lumpy, the telephone in the rooms work when they wanted, sink broken, chairs stained, curtains cover in dust and smelly.
Any way, be aware that the hotel hasn't had a good maintance and it's very DIRTY
Not Booking this Hotel again
Pros: We've stayed in the San Jose / Los Cabos area a few times and we like the Hotels proximity to nearby shopping centers. Most of the staff were very pleasant except for a lady who worked at the front desk as well as a lady who worked the grill at the restaurant by the pool.
Cons: The two most important things we want when booking an all-inclusive vacation is a room with a wonderful view and good food.
We booked an ocean view room. When we entered our room on the second level, all we saw were trees, the pool and if we looked hard enough…. we saw a little bit of the the ocean. Our room was # 2218. We always book ocean view rooms when traveling to a beach resort and we were alway pleased with the view until this trip. To say the least, we were very disappointed. After some hesitation, I called the front desk to voice my concerns with the "Ocean View". The gentleman who answered the phone, after listening to my concerns, said "That's what you paid for." I again told him that all I see is trees, the pool and people in bating suits. I requested a room that doesn't have trees blocking the view. He told me that he didn't have one at the moment and that I can call in the morning to get a better room.
The next morning I walked down to the lobby to see about getting a better view. The lady at the front desk had this annoyed look on her face. She told me that I have an ocean view room. I again explained to her that the view is blocked by trees. It was a palm tree and a short fuller tree to be exact. Being on such a low level any obstacle would block your view but come on…. two trees is ridiculous. I told her that on the hotels website, the picture of their "ocean view" was spectacular and that is what I was expecting or at least something close. She stilled had that annoyed look on her face. I told her that I don't mean to be difficult but I want what I paid for. Long story short, I moved to a partial ocean view on the 5th floor. Room 2517. It over looked The Grand Solaris Hotel ( I had a beautiful ocean view there a few years ago) and the ocean. The partial ocean view was way better than the no view "ocean view" room. What a joke.
The first day there we went to the restaurant by the pool for lunch. It was small in comparison to other resorts. I assume it's because the Barcelo resort is on the small side. There was a line of 6 people waiting to order their grilled item. The Lady grilling was grilling one or two requests at a time. It took forever to get your grilled Item. The gentleman in front of me asked for three chickens..I'm sure it's because he didn't want to wait in line again and I didn't blame him. The grill lady looked at him and said " Three??" I felt bad for the poor guy. He looked embarrassed. The next day I was in line with 1 lady in front of me. She asked for 2 fish, I asked for 2 and the lady behind me asked for two. The fish is on the small side so asking for two seemed reasonable. She put all 6 fish on the grill, an improvement from the day before. When she plated my fish, she gave me 1. I asked for the other one. She gave me a dirty look and gave a small piece that broke off another fish. This lady should not be dealing with guests. She is very rude. I wish I can write more but I'm out of characters.
