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Condado Vanderbilt Hotel

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Top Luxury Hotel

1055 Ashford Avenue, San Juan, Puerto Rico

+1 787 721 5500

$299+

Condado Vanderbilt Hotel

Overview
Reviews
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Condado Vanderbilt Hotel - San Juan - Building

Provided by Leonardo

Condado Vanderbilt Hotel - San Juan - Bedroom

Provided by Leonardo

Condado Vanderbilt Hotel - San Juan - Pool

Provided by Leonardo

Overall guest ratings

9.4/10 Excellent

Based on 2333 reviews

Review highlights

WiFi

10.0
Location

9.4
Comfort

8.0
Breakfast

6.3

Good to know

Nice building
Clean rooms
Great view
Friendly service

Nearby

About

At Condado Vanderbilt Hotel, you can spend time at the beach enjoying cabanas, beach umbrellas, and sun loungers, plus you'll be within a 10-minute drive of San Juan Cathedral. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and hydrotherapy. 1919 Restaurant, one of 3 restaurants, serves Mediterranean cuisine and is open for dinner. There are 4 bars/lounges and a poolside bar, and rooms at this luxurious hotel get the details right with deep soaking tubs and premium bedding.

Hotels.com

Amenities

Guest Reviews

All Reviews

Couples

Families

Business

Solo

Overall Rating

9.4 Excellent

Based on 2,333 reviews

WiFi

10.0

Location

9.4

Cleanliness

9.0

Amenities

8.9

Service

8.9

Vibe

8.8

Room

8.2

Comfort

8.0

Breakfast

6.3

Overall Rating

9.4 Excellent

Based on 1,656 reviews

Location

9.5

Vibe

8.9

Service

8.9

Room

8.9

Amenities

8.8

Cleanliness

8.6

Comfort

8.2

Food

7.0

Breakfast

6.4

Overall Rating

9.3 Excellent

Based on 559 reviews

Location

9.3

Cleanliness

8.8

Amenities

8.8

Vibe

8.7

Service

8.6

Room

7.8

Value for money

5.0

Overall Rating

9.4 Excellent

Based on 69 reviews

Location

9.4

Service

9.1

Room

8.5

Overall Rating

9.1 Excellent

Based on 46 reviews

Service

9.0

Room

8.1

Comfort

8.0

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

hotel staff

beautiful private beach

snack and drink

ocean view excellent

vanderbilt

great pools

upgraded oceanview

old san

san juan

beautiful hotel

ola

complementary snacks

direct view of the ocean

spot with great

loud music playing

10.0

Fabulous stay

Pros: The staff were very accommodating and friendly. Pools were lovely and clean (slightly chilly for my taste). Adults only area was nice. Only tried the patio restaurant which was very good, but pricey ($50 for french toast, OJ, single egg and sausage).

Cons: Room air conditioner had issues. Maintenance was unable to solve the issue and did not notify front desk that the issue was not fixed.

Reviewed Nov 2016

review from
10.0

Pros: Everything was Fantastic

Reviewed Sep 2016

review from
10.0

Cons: Still holding money on my credit card.

Reviewed Oct 2016

review from
10.0

Wonderful!!

Pros: Everything! outdoor spaces, great food, rooms spacious and confortable, amazing view of the ocean everywhere. One of the best hotels I've stayed in. Would love to come back.

Reviewed Sep 2016

review from
10.0

Espectacular

Pros: El mar y la piscina maravillosos .....

Cons: Nada todo me gusto

Reviewed Mar 2017

review from
10.0

Terrific Hotel - Pay for the Ocean View!

Pros: We had an excellent time, highlight was that our room window opened fully, facing the ocean. Beautiful!

Reviewed Jan 2017

review from
7.4

Hard to love

Pros: Excellent venue.

Cons: Poor staff. Very stuffy. Don't use Uber as the staff will ask you to have the Uber pick you up at the curb vs the hotel entrance.

Reviewed Aug 2016

review from
10.0

Pros: Service

Cons: Nothing

Reviewed Aug 2016

review from
9.4

Beautiful Setting

Pros: Beautiful room - even the pull out couch was extremely comfortable - memory foam mattress! The lobby staff (registration, concierge, bell hop, etc) was very attentive and friendly. The hotel has a very classic feel of old luxury. I would definitely stay there again!

Cons: The beach was actually over at the neighboring hotel, they said we would have full service at their beach but every time we went, they were "out" of umbrellas on the Vanderbilt side of the beach. We counted and they only had about 12 umbrellas in total for Vanderbilt guests which is ridiculous! Also the are designated for Vanderbilt is over in the corner without a direct view of the ocean. I was disappointed.

Reviewed Aug 2016

review from
4.2

Cons: I arrived at 3:40 pm and was told that the room I booked is not available. The front desk staff guaranteed that it would be ready by 4pm, but when I came back at 4:06pm I was told again the room is not ready. I finally checked in by 5pm and nobody explained why. They gave me two key cards and one doesn't work which kept me out of the room when I came back from swimming the other day. It is the most terrible experience that I have and I definitely don't recommend this hotel

Reviewed Nov 2016

review from
10.0

Beautiful hotel in great location

Pros: The rooms were luxurious yet charming, the staff was very helpful and the pool/lounge area was great

Cons: Not much to dislike.

Reviewed Oct 2016

review from
10.0

Perfect service

Pros: Pool area

Cons: I couldn't stay more days

Reviewed Sep 2017

review from

10.0

Fabulous stay

Pros: The staff were very accommodating and friendly. Pools were lovely and clean (slightly chilly for my taste). Adults only area was nice. Only tried the patio restaurant which was very good, but pricey ($50 for french toast, OJ, single egg and sausage).

Cons: Room air conditioner had issues. Maintenance was unable to solve the issue and did not notify front desk that the issue was not fixed.

Reviewed Nov 2016

review from
10.0

Pros: Everything was Fantastic

Reviewed Sep 2016

review from
10.0

Cons: Still holding money on my credit card.

Reviewed Oct 2016

review from
10.0

Wonderful!!

Pros: Everything! outdoor spaces, great food, rooms spacious and confortable, amazing view of the ocean everywhere. One of the best hotels I've stayed in. Would love to come back.

Reviewed Sep 2016

review from
10.0

Espectacular

Pros: El mar y la piscina maravillosos .....

Cons: Nada todo me gusto

Reviewed Mar 2017

review from
10.0

Terrific Hotel - Pay for the Ocean View!

Pros: We had an excellent time, highlight was that our room window opened fully, facing the ocean. Beautiful!

Reviewed Jan 2017

review from
10.0

Pros: Service

Cons: Nothing

Reviewed Aug 2016

review from
9.4

Beautiful Setting

Pros: Beautiful room - even the pull out couch was extremely comfortable - memory foam mattress! The lobby staff (registration, concierge, bell hop, etc) was very attentive and friendly. The hotel has a very classic feel of old luxury. I would definitely stay there again!

Cons: The beach was actually over at the neighboring hotel, they said we would have full service at their beach but every time we went, they were "out" of umbrellas on the Vanderbilt side of the beach. We counted and they only had about 12 umbrellas in total for Vanderbilt guests which is ridiculous! Also the are designated for Vanderbilt is over in the corner without a direct view of the ocean. I was disappointed.

Reviewed Aug 2016

review from
10.0

Beautiful hotel in great location

Pros: The rooms were luxurious yet charming, the staff was very helpful and the pool/lounge area was great

Cons: Not much to dislike.

Reviewed Oct 2016

review from
10.0

Perfect service

Pros: Pool area

Cons: I couldn't stay more days

Reviewed Sep 2017

review from

7.4

Hard to love

Pros: Excellent venue.

Cons: Poor staff. Very stuffy. Don't use Uber as the staff will ask you to have the Uber pick you up at the curb vs the hotel entrance.

Reviewed Aug 2016

review from

4.2

Cons: I arrived at 3:40 pm and was told that the room I booked is not available. The front desk staff guaranteed that it would be ready by 4pm, but when I came back at 4:06pm I was told again the room is not ready. I finally checked in by 5pm and nobody explained why. They gave me two key cards and one doesn't work which kept me out of the room when I came back from swimming the other day. It is the most terrible experience that I have and I definitely don't recommend this hotel

Reviewed Nov 2016

review from

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