Pros (+) Very friendly staff. Small, but clean. Breakfast is included- cereals, fruits, and coffee.and bread. Close to the beach.
Cons (-) Elevator
3 stars
El Canario by the Lagoon
Photos of El Canario by the Lagoon
Overview
El Canario by the Lagoon provides guests with colorful and comfortable lodgings in one of Puerto Rico’s most popular destinations. Its rooms, location, and amenities make this hotel an ideal choice for couples’ romantic getaways as well as for exciting family vacations.
Located in San Juan’s Condado neighborhood, El Canario by the Lagoon is close to many must-see attractions as well as only a few miles from San Juan Luis Munoz Marin International Airport. While staying here, guests can enjoy proximity to such sites as Condado Beach, Contemporary Art Museum, Barbosa Park, and Bacardi Rum Distillery.
Accommodations are designed to meet the needs of different types of travelers. Guests may choose Queen Rooms with one bed, Double Rooms with two double beds, or Deluxe Double Rooms with one double and one single bed and a balcony. All rooms come equipped with free Wi-Fi, private bathrooms, air conditioning, minifridges, cable TV, and sitting areas.
Each morning, guests are invited to partake in a complimentary breakfast service, a wonderful start to any day on the town. There is also an onsite café, and guests are also just a short distance from some of the best restaurants and bars in San Juan.
In terms of services and amenities, El Canario by the Lagoon has much to delight its guests. There is a lovely outdoor terrace and garden, a perfect spot for relaxing. The 24-hour front desk can provide baggage storage and concierge services. For guests further convenience, there are also vending machines and a business center.
Latest deals for El Canario by the Lagoon
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at El Canario by the Lagoon
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Telephone
- Tile/marble floor
- City view
- Storage available
Services and conveniences
- Safety deposit box
- Key access
- Private check-in/check-out
- 24hr front desk
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Things to do
- Beach access
- Casino
- Pool table
Outdoor
- Beach towels
- Balcony
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Laundry
- Laundry facilities
Workspace
- Fax/photocopying
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of El Canario by the Lagoon
7.8
Good
1318 verified ratings
Wonderful
484
Very good
249
Good
234
Okay
100
Fair
96
Mediocre
56
Poor
99
Summary of reviews
Guests say
Guests appreciated the friendly staff and the hotel's convenient location, close to the beach and local attractions. However, many reviews highlighted significant cleanliness issues, with dirty rooms and common areas. Additionally, noise from construction and outside disturbances was a common complaint, along with concerns about amenities like the elevator and parking availability.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
736 reviews
6.3 out of 10
25 reviews
7.7 out of 10
5 reviews
7.2 out of 10
2 reviews
All reviews
Pros (+) Clean hotel, friendly staff. Close to beach and bus service.
Cons (-) Basic room furnishings, crowded breakfast room, minimal offerings for continental breakfast.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at El Canario by the Lagoon?
Guests have described the beds at El Canario by the Lagoon as super comfy and the king-sized bed as amazingly comfortable.
Is parking available at El Canario by the Lagoon?
Parking is available at El Canario by the Lagoon, but some guests have mentioned that the parking availability can be a concern.
How is the food quality at El Canario by the Lagoon?
Guests have praised the complete breakfast and good service at El Canario by the Lagoon. However, some have suggested changing the menu daily to enhance the dining experience.
How clean are the rooms at El Canario by the Lagoon?
Guests have complimented the clean rooms at El Canario by the Lagoon, but some have mentioned issues with the rooms feeling humid and the need for more regular cleaning.
What is the customer service like at El Canario by the Lagoon?
The staff at El Canario by the Lagoon has been described as wonderful, polite, and very helpful, providing excellent service and rapid response when needed.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Several guests recommended choosing a room on higher floors to avoid noise from construction and to enjoy better views.
Check for Renovation Updates
Before booking, it's advisable to check for updates on the renovation status to ensure a pleasant and uninterrupted stay.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Condado Beach, Museo de Arte de Puerto Rico, and Ocean Park for a well-rounded vacation experience.
Consider Alternative Breakfast Options
Some guests suggested exploring breakfast options at nearby hotels due to ongoing renovations affecting the breakfast service.
Be Mindful of Noise Levels
Guests highlighted issues with noise from nearby construction, so it's important to consider this factor when booking, especially for light sleepers.
Inquire About Elevator Functionality
Due to feedback about elevator issues, it's recommended to inquire about the functionality of the elevators, especially for guests with mobility concerns.
Utilize the Outdoor Terrace
Make use of the lovely outdoor terrace and garden, as mentioned by guests, for a relaxing and enjoyable experience within the hotel premises.
Plan for Parking
Due to feedback about parking challenges, it's advisable to plan parking arrangements in advance or consider alternative transportation options.
Stay Informed About Amenities
Stay informed about the availability of amenities like the hot tub and pool, as some guests mentioned issues with these facilities.
Engage with the Staff
Many guests praised the friendly and helpful staff, so don't hesitate to engage with them for any assistance or recommendations during your stay.
Location
4 Calle Clemenceau, San Juan 00907
What's nearby
- Condado Beach0.4 mi
- Museo de Arte Contemporaneo de Puerto Rico0.5 mi
- Fort San Jeronimo0.7 mi
- Centro Europa0.8 mi
- San Juan Bay Marina0.8 mi
- Parque Central de San Juan1.1 mi
- Parque del Tercer Milenio1.2 mi
- Luis Muñoz Rivera Park1.2 mi
- Ocean Park1.5 mi
- National Guard Museum1.9 mi
- The Capitol of Puerto Rico2.1 mi
- Castillo de San Cristobal2.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about El Canario by the Lagoon
Low season | October |
|---|---|
High season | January |
Average price (weeknight) | $164 |
Average price (weekend night) | $170 |
When to book a room at El Canario by the Lagoon
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 2.2 mi |
Nearest Airport | San Juan Isla Grande |
Distance to airport | 1.4 mi |
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