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Space too small for 2 adults. Contenental breakfast too difficult to take advantage of in the small space to get to it.
free continental breakfast I decided to stay an extra day, the hotel charged a lot more than the regular charge.
Pros.. (it's tough to think of any but..) The room was clean, the furniture was not damaged, the a/c worked, check in was quick, located right next to the fwy entrance. Cons.. Located next to dark industrial buildings, saw many vagrants at night. parking is not included; $10 but no security guard. reception area floors damaged at entrance. elevator seems to have been repurposed industrial type, got stuck inbetween floors and doors opened (used stairs the whole time). Carpet in hallways dirty. Doorlock handle very loose feeling and bar latch inside of the door, very loose(almost falling off). Room had only two electrical outlets, behing the bed and tv(very inconvenient when trying to use the iron). No mini-fridge available.
It was close to the airport and the front desk woman helped me get an item to a friend. Nice rooms. That only one staff member was working and could have used help. Elevator is poorly highlighted and hallways need yo be remodeled. The computer system was not working and the hotel could not even charge me, & waiting still for Bill. Ridiculous that parking is not included in bill. Never would suggest or go back to hotel.
Decent price. Not a bad drive to downtown SF. Dirty. Found dirty women's underwear from the pervious guest in our room. Maids just did a very poor job.
Had a shuttle to the airport, Not outragously priced. Rock hard bed. Elevator behind dooor???? Pull up on door handle to open, not down (won't work), among other things.
I GAVE COURTESY PHONE CALLS TO ADVISE WE WOULD HAVE A LATE ARRIVAL... GENTLEMAN ON PHONE WAS POLITE... BUT WHEN WE ARRIVED WE JUST DIDNT FEEL THE WELCOME... ALTHOUGH THE CLERK WAS NOT RUDE IN ANY WAY BUT THERE WAS NOT A WELCOMING FEELING.... THE ELEVATOR NEEDS SEVERE UPDATING... I COULDNT FIND THE COMPLIMENTARY BREAKFAST.... SO WE ENDED UP LEAVING WITHOUT ANY BREAKFAST AT ALL WHICH IS WHY WE STAYED THERE TO BEGIN WITH... THE PICTURES IN THE INTERNET ARE SO MISLEADING TO WHAT THE ACTUAL BED/ROOM ACTUALLY LOOKS LIKE...
I was pretty happy there was a fitness facility. I really like to get in a workout every day so I was really excited it was available. I liked that there was coffee readily available also. That's always a plus. When I called to ask where to find the shuttle at the airport, I got a very vague answer. The person answering the phone just kept saying "at departures," over and over (like three times) and wouldn't give me anything more specific than that. I wish she had said "up the stairs from baggage claim out door one" or whatever. That would have been a lot better. Honestly, I probably could have figured it out, but it was late and I had my young son with me so I just ended up taking a cab.
-Some staff were nice -Location to Airport -Front desk staff gave us the runaround when it came to canceling. They said to call expedia which we did, when we finally got a REAL PERSON on the phone (took forever) the cust service rep called hotel focus. At this time the lady at the front desk said its not up to her to cancel the reservation and that she would need a supervisor which effectively locked us into this horrible place. Keep in mind that we booked this place from another hotel down the street and when we went in to check in found it so repulsive that we wanted out. At 140 a night it wasnt worth half that, Wont be back! -WIFI sucked -Beds were not comfortable
I liked that it was close to the city for day trips but not the city hotel prices, which is why I chose this place. The flowers in the courtyard were lovely. I didn't like how damp and humid the room felt or that it was super hard to keep the room at a certain temperature. My fiance and I were broiling/freezing quite a bit throughout the night. Also there wasn't much to offer for breakfast and it was super small in the dinning room.
It was a run down motel ^ with a poor coat of paint and a 90 year old elevator. Mattress was paper thin.
nothing Bed was hard and no fridge as advertised.
Clean and quiet with friendly staff. Easy enough to get into San Francisco, and very close to the airport. One of the best Super 8's that I've stayed at.
The shuttle service was convenient to me. I enjoyed complimentary breakfast and the clean room. Morning call service was good.
Good parking no extra pillows
Good value for the $$$ if you need to fly in & out of SFO Airport shuttle stops at 4 hotels. "Breakfast" was basically a snack.
Close to airport
Comfortable enough. Basic accommodation, dated furniture.
We stayed here for a couple of customer visits in South San Francisco and Palo Alto. Clean and everything you need for five days. Well located close to the airport and great value for money.
Fast check in, very friendly staff, clean room, quiet, ample parking. Beds weren't very comfortable, they sagged in the middle. Bathroom needed some minor maintenance, rusty door hinges, cracked tiles, and the bottom of the tub was stained.
As expected. Clean comfortable bed, tv with lots of channels, easy free shuttle to the airport is great to have.
Good clean room, kind staff, shuttle service to the airport
near airport, it has free shuttle bus in airport room is too small and price is a little bit high than it deserved
Clean, friendly, good space, refrigerator, microwave, iron, coffee in room.
Accessibility to the freeway,restaurants and shopping center. the beds were comfortable and the bathroom was clean. The room had a bad odor and the bedding did not look clean.
LEAVING Very small room, No Microwave oven, No refrigerator the Tv channels were very limitedthe parking spaces were almost all takenI had to park a didtance away from my roomat the bottom of the stairs near my room someone had discarded a cooked chicken
Really liked the clean, well-lit facility. Parking was not the easiest as several trucks took up multiple parking spaces.
The room was super cheap! But I guess you get what you pay for... Don't know that I would come back. The hotel did not provide free wifi, even though they advertised they did. In addition, they did not provide shampoo and the towels had human hair in them.
For the price, it was clean and updated. I would stay there again. The only thing I would've liked was for the room to have carpet instead of wood-laminate floors, but I can understand why. It is easier to keep clean.
Close to where I needed to be, not too pricey. Easy to make a reservation. I could be wrong, but I found it odd that there was no shampoo in the shower and no blow dryer. I just thought that was standard.
Entrance to the Motel is not marked. It is behind a McDonalds Restaurant and a Chevron Gas station and you must enter through the Chevron Gas Station parking lot. Drove around a few times to figure out how to access the Motel.
Convenient from freeway. pet friendly. Bed - Queen size? - Very Old, Hard ridge on outer part, middle sagged badly. mattress SHOULD BE REPLACED. 1 small(desk) 1 chair. No table or chair for sitting. We are seniors ages 83. Sitting on bed awkward. Checked out early with severe back aches.
The upgraded room as far as the flooring. Fast check in. Also requested a downstairs room and they were able to accommodate me The bed was a little hard. Nothing else. Actually l, it was better than I thought it would be.
It is clean, room is fine, good location and value for the price.
Clean rooms and well maintained grounds.
The clerk was empathetic and understanding, very helpful with cancellation information. I declined to stay at the motel after my arrival. Despite the feedback I had read, I was optimistic that the place would be suitable for a single overnight stay. I checked in, took the stairs to avoid a homeless man obtaining water from a hose spigot, and was met with a strong wave of marijuana when I opened the room door. I attempted to take the elevator back down to the front desk, but decided against that when the door opened shakily to reveal exposed wires and a used condom on the floor of the elevator cab. The front desk clerk was very empathetic, and when I explained "I can't stay here," he responded "I didn't think you could." The two police officers who arrived were very helpful with keeping the homeless man away from my vehicle as I left. I would recommend removing this hotel from all third party booking sites.
The hotel staff was decent. It may be a victim of its location more than the hotel itself. Cigarette on my car but no damage! It was in pretty poor condition. There was a bulb missing in one of the lamps. One lamp and the cable box were unplugged. The AC unit had gaps to the outdoors. If you book through kayak (hotels.com) you'll have to pay a cash deposit and ask for it back else they may kindly keep it. I took pictures of my room incase they tried to charge me for anything. I chose this location because it was within walking distance to bart and cheap. Upon arrival I decided it would be better to drive to bart. Doing it again I'd stay in another city, or at least go for a $100+ hotel maybe the neighboring days inn.
Cool staff at check in, decent price Half toilet paper only, had to use napkins, coffe maker cup wasn't cleaned out, bed frame felt broken, clogged bath tub
Location Room very poor quality, blood stains on the carpet, bathroom and sink dirty, not maintained. Too expensive for the quality of the room.
nothing. i booked using this site and there was no vacancy when i got there at 3am and i was refused service i booked using this site and there was no vacancy when i got there at 3am and i was refused service
The price isnt bad and the staff is friendly. Wifi reception was a small issue but overall a great experience.
Not much to like for the price. Mattress was lumpy, not firm. Staff was not friendly or welcoming.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Large spacious room, two beds. Good mirrors. Well maintained -- everything worked in the unit. Limited TV channel choice.
Nothing Location. Room. Noisy guests in next room going strong at 1:45am. Called hotel desk to ask to quite them down. say he would. Took 6 calls to finally resolve at 2:45am. Two of my calls went unanswered. Guess he was tired of me calling.
big room! walk-in shower. mini fridge the stirwells were disgusting and full of flies!
The first room was ok The night staff.Due to noise next room I was not able to sleep.At 2 am Had to call 3 times before they changed my room putting me in the worst they had with shower not working and I had to pack at that time. In the morning waited 30 min
The location is pretty good. Easy access to freeway. The room was quiet. I did not like being harassed by ALAMEDA County Sheriff deputies in the parking lot. Obviously Law Enforcement has issues with (presumably) some past guests. Despite this obvious inconvenience I would stay there again.
I liked the room was nice and large and clean and a nice large bathroom nd I couldn't bring my little chiuahua
We booked this hotel for our last night of our vacation. The hotel is near the airport, so we hadn't drive to far the next morning. This hotel is ideal for a one night stay to catch your flight home the next morning. The room was clean and comfortable.
The proximity to the airport
Is it possible to be more queit during night shift ? However, it's too close to road. Car noise is one issue in it. One issue: car noise.
Breakfast, well organized in an economical and efficient way. The shuttle from SFO airport to the hotel was not available when I arrived. I had to take a cab which is an extra cost that I did not anticipate.
Close to the airport
The hotel was near the airport They really don't have a shuttle. They paid for our cab from the airport to the hotel so that was a plus. However, we had an early flight the next day and we paid for our own cab.
Rooms are clean They ask$100 deposit on credit card when check in, actually we were charged $300 on credit and manager said we won't be able to get it because the toilet is clotted up.... Worst experience e ever!
The staff were very friendly. It was a decent complimentary breakfast. It was more than we would have eaten at home. The rooms were clean and since all we were doing was sleeping there, that was all we were concerned with. Towels were thin and a litle scratchy. They could invest in some new linens. The area around the hotel looked a little seedy,but we didn't have any problems and never heard of any. It was well lit. They actually even had some covered parking.
Quite clean room, free internet connection, good price, ok for budget hotel. Too close to airport, so you get 747's passing over your room all the time, no breakfast.
Very convenient to airport... shuttle was very prompt The hotel was very run-down. When we arrived their were no towels in the room and no soap and we had to get them from another room. The TV was so dark it was hard to see the picture and the remote did not work. Had to get one from another room too. Very Old TV. We had to carry all our luggage to and from the 2nd floor with no help. With narrow stairs only and at 77 years old this was a very bad choice for us. The bathroom fan was louder than the aircrafts flying right overhead. Thank gosh it was only for overnight... no restaurants within 8 long blocks, a very long walk to have a dinner at a small Chinese or at a Mexican restaurant... only other food was a donut shop. Can't recommend this one!.
The hotel was very close to the airport. The manager was friendly and helpful No towels in my room, I had to go ask for some. Room should have been cleaned a little more before I got there
A very convenient location, between a major freeway and a parallel major street. The breakfast was also very convenient. The parking was very tedious, given that both of the lots are small and one of them has directional parking in which it is difficult to back out.
Price was good, rooms were very nice and well kept, bathroom needed a little fixes her and there mostly for looks but it was very clean. Very small bathroom'. Breakfast there wasn't much to choose from, but for the price in CA it was worth it. Near by neighborhood was questionable, but otherwise acceptable. Good for a business trip, and would go back again.
Jacuzzi tub, lots of pillows, breakfast, spacious Location.
Continental breakfast was ok. I saw housekeeper put Clean linen on the floor and clean towels on stair siderail. Not sanitary.
Location is close to the airport Everything was worn and should be replaced. Stained sheets, big holes in multiple towels, the toilet paper holder was falling out of the wall. They really need to renovate and clean up the place.
I liked the location. It was reltively close to the airport and the price was affordable The room did not have a safety latch, so I was concerned that an intruder could gain easy access to the room.
Location The dirtiest hotel I have ever stopped in. Please avoid at all cost. Bathroom full of mould and dirty towels. Filthy carpet.
The rooms were really clean. The area was pretty nice. Close to the freeway. No free coffee.
Clean room. Clean things. Convenient location. Close to freeway. Close to Mall and restaurants. Good parking lot! No free breakfast. Wifi password wasn't given or provided within room. Office manager has this grumpy looks >(.
Nothing, worst hotel experience I've had in a long time! This place is a dump, can't believe they had any good reviews. The room honestly reminded me of a $---- a night place I stayed in in Mexico, At least down there they had better customer service.
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A bit pricey to what you get after all but it is nothing unusual in San Francisco.
This guest did not leave comments about this hotel.