Pros: Good location, good view and a great room overall.
Cons: One of the staff members was a bit rude. The restraunt that was connect to this hotel was also completely horrible. Worst quality than Burger King for 10 times the price. They gave us the wrong order, then over charged us. Lastly, bad wifi issues.
Pros: good sized room,clenliness ,convenient for visiting monestry,goodlocationfor town center,bars and resturants,interesting visit.
Cons: very modern furnishings but not comfortable to sit in for long,bed very hard but overall ok
Pros: great breakfast with lots of variety
Pros: Our visit to the Escorial, my husband had never been there.
Cons: I thought a refund to my credit card would probably be impossible, since they had charged us in July. But I asked them if they could give me a voucher for another one of their hotels in order to avoid a total loss. I was told no.
Pros: Decoration rather modern. Hotel is clean and breakfast more than acceptable. Ideally located at the center of the city.
Cons: Definitely, no sound isolation between rooms and very poor quality of the matresses. Water pressure was not constant and shifting from very cold to very warm constantly. As usually with this kind of "negociated" prices, we were directed to a very small room above the hotel bar. This makes you think you belong to second zone clients. No parking within the hotel except the public one that charges 0,80 euros per hour.