Pros (+) Very nice Hotel. Great location.
Cons (-) Billing. We are still challenging charges.
3 stars
Hilton Garden Inn Richmond Airport
441 International Center Drive, Sandston, VA 23150, United States
Sandston, VA
See location+1 804 222 3338Photos of Hilton Garden Inn Richmond Airport
Overview
Located in Richmond, Hilton Garden Inn Richmond Airport provides 3-star accommodation, as well as free Wi-Fi, a Jacuzzi and an indoor pool. It is situated a 10-minute car ride from Richmond International Airport and an airport shuttle is available for those staying at the property.
There are a variety of amenities on offer to those staying at Hilton Garden Inn, such as an express check-in and check-out feature, a 24-hour reception and a 24-hour business centre. In addition, the multilingual staff are on hand to offer local information.
Each room is equipped to make guests comfortable and has a refrigerator and tea and coffee making facilities. They are also fitted with a hair dryer, a microwave and a shower.
Hilton Garden Inn Richmond Airport has an on-site restaurant, perfect for guests who prefer to dine in. In pleasant weather, guests are welcome to enjoy their meals on the outdoor patio.
Hilton Garden Inn Richmond Airport Sandston is an ideal base to discover nearby Downtown Richmond, Richmond International Raceway and Hotel Richmond, as well as everything the local area has to offer. Virginia State Capitol is also an easy drive away.
Latest deals for Hilton Garden Inn Richmond Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Richmond Airport
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Packed lunches
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Family rooms
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Bathroom
- Shower
- Hairdryer
Bedroom
- Feather pillow
- Fold-up bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Hilton Garden Inn Richmond Airport
7.6
Good
128 verified ratings
Wonderful
52
Very good
19
Good
19
Okay
9
Fair
5
Mediocre
3
Poor
21
Summary of reviews
Guests say
Guests appreciated the hotel's great location, cleanliness, and friendly staff. However, many were disappointed with the amenities, particularly the pool and hot tub being out of service, as well as some issues with billing and breakfast options.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
5.7 out of 10
2 reviews
All reviews
Pros (+) The rooms are clean, the staff are friendly, great location (near Richmond Airport, restaurants, and shopping).
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Hilton Garden Inn Richmond Airport?
Hilton Garden Inn Richmond Airport offers a variety of amenities including an indoor pool, free Wi-Fi, a 24-hour business center, and a multilingual staff to offer local information.
What can I expect from the cleanliness of the rooms at Hilton Garden Inn Richmond Airport?
The rooms at Hilton Garden Inn Richmond Airport are equipped to make guests comfortable and are described as very clean by many guests in their reviews.
Is parking available at Hilton Garden Inn Richmond Airport?
Yes, Hilton Garden Inn Richmond Airport offers free parking and a free airport shuttle for the convenience of guests.
When is the best time to visit Hilton Garden Inn Richmond Airport?
The high season at Hilton Garden Inn Richmond Airport is in April, offering pleasant weather for guests to enjoy their meals on the outdoor patio.
What are guests saying about the staff at Hilton Garden Inn Richmond Airport?
Many guests have praised the friendly and professional staff at Hilton Garden Inn Richmond Airport, particularly the front desk staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Whirlpool
Guests enjoyed the king whirlpool room, highlighting the jacuzzi as a relaxing feature.
Consider Nearby Dining Options
While the hotel no longer provides complimentary breakfast, guests appreciated the convenient location near stores and eateries for dining alternatives.
Check for Room Upgrades
Some guests were disappointed with room allocation, receiving a handicap accessible room instead of what was reserved. It may be beneficial to confirm room preferences upon check-in.
Be Mindful of Noise Levels
Several guests mentioned issues with noise, including smoke detectors going off and disturbances from neighboring rooms. Consider requesting a quiet room away from potential sources of noise.
Inquire About Pool Availability
Guests were disappointed to find the pool closed without prior notice. If the pool is an important amenity, it may be advisable to confirm its operational status before booking.
Verify Breakfast Inclusions
Some guests were surprised by the lack of complimentary breakfast despite expectations. It's recommended to clarify breakfast inclusions at the time of booking.
Request Housekeeping Services
Guests staying for multiple nights were dissatisfied with the lack of housekeeping and difficulty in obtaining fresh towels and toiletries. Requesting housekeeping services in advance may help avoid inconvenience.
Consider Transportation Needs
The hotel offers a free airport shuttle, which can be a convenient option for guests arriving at or departing from Richmond International Airport.
Check for Room Comfort
Some guests expressed dissatisfaction with room amenities such as the shower head and water pressure. It may be helpful to check the room features upon arrival and request changes if necessary.
Confirm Service Standards
While some guests praised the friendly and professional staff, others had negative experiences with customer service. It may be beneficial to set clear expectations for service and amenities.
Location
441 International Center Drive, Sandston, VA 23150
What's nearby
- Seven Pines1.6 mi
- Dorey Park4.2 mi
- Edgar Allan Poe-Museum5.3 mi
- Museum of the Confederacy5.5 mi
- The Valentine5.6 mi
- Virginia State Capitol5.7 mi
- Glendale National Cemetery8.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Richmond Airport
Low season | November |
|---|---|
High season | March |
Average price (weeknight) | $165 |
Average price (weekend night) | $165 |
When to book a room at Hilton Garden Inn Richmond Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Richmond Airport
FAQs when booking at Hilton Garden Inn Richmond Airport
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See most recommended stays in SandstonGood to know
Value for money | 7.2 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Richmond Byrd Intl |
Distance to airport | 1.6 mi |
Everything you need to know for your stay in Sandston
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