The carpets were sticky and gross. The room hadn’t been clean. The bed sheets hadn’t been washed. The room was over all dirty. The bathroom hadn’t been cleaned. The shower floor was sticky.
2 stars
Quality Inn Richmond Airport
Photos of Quality Inn Richmond Airport
Overview
Get your moneys worth at the Quality Inn Richmond Airport hotel in Sandston, VA near Richmond International Airport. Nearby attractions include Richmond International Raceway, Monument Avenue, Richmond Coliseum and the Richmond Convention Center. Expect genuine service and the amenities you want and need like free hot breakfast, an exercise room, copy and fax machines. Focus on the people and experiences you came for in a guest room equipped with a microwave, refrigerator, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Latest deals for Quality Inn Richmond Airport
Amenities at Quality Inn Richmond Airport
- Free Wi-Fi
- Private bathroom
- Coffee machine
- Air-conditioned
- Flat-screen TV
- TV
- Airport shuttle
- Business center
- Internet
- Fitness center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Seating area
- Interconnected room(s) available
- Soundproof rooms
- Telephone
- Carpeted
- Tile/marble floor
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Key card access
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Parking and transportation
- Airport shuttle
- Free parking
Laundry
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Quality Inn Richmond Airport
6.2
Okay
736 verified ratings
Wonderful
201
Very good
97
Good
105
Okay
60
Fair
68
Mediocre
48
Poor
157
Summary of reviews
Pros (+)
Cons (-)
Reviews(6)
Q&A(5)
Tips(10)
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Score by provider
6.1 out of 10
19 reviews
5.6 out of 10
6 reviews
All reviews
The carpets were sticky and gross. The room hadn’t been clean. The bed sheets hadn’t been washed. The room was over all dirty. The bathroom hadn’t been cleaned. The shower floor was sticky.
Old and rundown. Didn’t smell great and worse when someone in neighboring room smoking even though smoking not allowed.
The staff was friendly. The rooms were older but clean. The air conditioner did not cool the room enough.
Pros (+) Fresh waffles at breakfast were great! Room was comfortable. Friendly reception for a 2.5*. Free parking close to rooms.
Cons (-) Absolutely no amenities other than breakfast room. Smelled a bit musty in room. Ice machine broken or empty.
Pros (+) Nothing, lift and went to another hotel.
Cons (-) Sheets were never changed at check in, hotel looked dingy
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a free airport shuttle, long-term parking, and a fitness center, providing convenience and comfort for travelers.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are comfortable, but some have found them to be too firm.
Is parking available at the hotel?
Yes, the hotel offers free parking and long-term parking for a surcharge, ensuring convenience for guests with vehicles.
What can guests expect from the hotel's food quality?
While some guests have found the breakfast to be limited, others have appreciated the included breakfast and the availability of in-room amenities like a microwave and refrigerator.
How is the cleanliness and customer service at the hotel?
Guests have reported mixed experiences with cleanliness, with some mentioning issues such as dirty rooms and broken amenities. However, many have praised the friendly and helpful staff at the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Noise
Several guests mentioned that the hotel can be noisy, so consider requesting a room away from the main road or common areas for a quieter stay.
Double-Check Shuttle Service
Some guests reported issues with the advertised airport shuttle service, so it's advisable to double-check the availability of this service with the hotel before booking.
Request Maintenance Assistance Promptly
If you encounter any maintenance issues in your room, such as a broken shower curtain rod or malfunctioning TV, don't hesitate to request assistance from the maintenance staff, as they were reported to be responsive and helpful.
Be Mindful of Room Cleanliness
While some guests praised the cleanliness of their rooms, others reported issues with dirty rooms and bathrooms. It's recommended to inspect your room upon arrival and promptly report any cleanliness concerns to the staff.
Consider Bringing Toiletries
A few guests mentioned issues with the availability of toiletries and the quality of the provided amenities, so you may want to consider bringing your own toiletries for added convenience.
Verify Cancellation Policies
Since cancellation and prepayment policies vary, it's important to verify the specific policies related to your room type and provider before finalizing your booking.
Check for Accessibility Features
If you require specific accessibility features, such as an elevator or adapted bathroom, ensure that the hotel can accommodate your needs by checking the available room features in advance.
Manage Expectations for Breakfast
While the hotel offers complimentary breakfast, some guests found the breakfast options to be limited, so it's advisable to manage your expectations regarding the breakfast offerings.
Address Security Concerns
Although some guests praised the hotel's security measures, others expressed concerns about safety and the presence of homeless individuals around the premises. It's important to be mindful of your surroundings and address any security concerns with the hotel staff if necessary.
Plan for Wi-Fi Connectivity
Several guests reported issues with Wi-Fi connectivity, so if reliable internet access is important to you, it's recommended to have a backup plan for internet connectivity during your stay.
Location
5240 Airport Square Lane, Sandston, VA 23150
What's nearby
- Seven Pines2.2 mi
- Dorey Park3.5 mi
- Edgar Allan Poe-Museum4.7 mi
- Museum of the Confederacy5 mi
- The Valentine5.1 mi
- Virginia State Capitol5.2 mi
- Glendale National Cemetery8.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Inn Richmond Airport
Low season | December |
|---|---|
High season | March |
Average price (weeknight) | $83 |
Average price (weekend night) | $86 |
When to book a room at Quality Inn Richmond Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Quality Inn Richmond Airport
FAQs when booking at Quality Inn Richmond Airport
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See most recommended stays in SandstonGood to know
Value for money | 7.2 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Richmond Byrd Intl |
Distance to airport | 1.6 mi |
Everything you need to know for your stay in Sandston
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