Sandys Hotels

The friendly staff, gorgeous setting, and fresh and fabulous food were superb. We must especially compliment the staff at the amazing Breezes restaurant. Sebastian, Bhora, and John made us feel so welcome. And nowhere else on the island can you dine with your toes in the sand, waves a few feet from your table, under a canopy of stars. Fabulous!

I loved the staff--so genuine and professional. We were in a cottage with a lovely view. Who could ask for a better sunrise AND sunset. Our dinner was delicious, too. Breakfast was that wonderful, generous English buffet. Who has a croquet court anymore?

Good location, very friendly and helpful staff. Great rooms and on site restaurants. Great view of Downtown.

I wish the ferry went more often and a couple of times on Sunday. The fitness center machines need to be replaced, but I guess who comes to Bermuda to workout.

Great location

Bad smells in room. Mold will likely make you sick.

on Elbow beach

Outdated look , could have more emenities

Staff generally friendly; Manager not accommodating

* Our room was unavailable on arrival even though we were a day late because of a Hurricane ... paid for the night we were not in the room and it was unavailable because the manager let others sleep in our room that night ... when I suggested that he should make some financial accommodation, the Manager was dismissive. * While their website pictures a beach, there was no beach in front of this property (rocks) * Rooms are outdated and show wear; sheets didn't fit; no bottled water provided; rooms too perfumed * When cleaning up the staff leave piles of garbage outside the rooms ... very unpleasant * Food was well below the quality of the Elbow Beach Resort ... salad was even served with a dead cockroach

The facility was fantastic (one bedroom apt with king sized bed) and in every room we had a breath-taking ocean side view! Staff was hands off, but very helpful when we needed something. We took a dip in the pool every morning and the area was very quiet and secluded. Right next to a bus stop as well! We cannot wait to come back!

This is not a "dislike," but more of a suggestion. The hotel felt more like a timeshare, which is what we wanted. We had a full kitchen to cook food and received clean towels daily- otherwise it was very independent.

I loved everything about this hotel, the staff was so kind and friendly. My boyfriend proposed to me here.

It was pricey but you get what you pay for.

Service in restaurants was terrible.. For breakfast , lunch and dinner.. $28.00 for pasta with peas that they call chefs special was the size of a small appetizer.. Room was nice but old. Plumbing did not work to good.. Cater to large groups. You have to wait for everything.. Very unhappy. Been going to hotel for 20 years..

The staff was very friendly

My room was horrible. It didn't seem clean, needed painting, the shower was awful, water got all over

Food was good. Wish they had more Caribbean food. Menus are more Americanized

This time of year the high is like 68-70 so it got very cold some days and jacuzzi wasn't working

Marcus restaurant, Pool.

Small rooms. Expensive for what they offer. Not great service. Ran out of towels and chairs at the beach of their sister property.

The staff were very friendly, helpful, and courteous. The hotel is very convenient for walking to town/shops and to the ferry terminal. The food at the new Marcus Samuelson restaurant was very good.

The hotel was under renovations and this was not made apparent when booking the hotel. The construction work started quite early every day - including Sunday. Overall, the hotel is very nice but not as luxurious as expected for the price.

From the hospitable doorman to the check in service to concierge to the spa...every service is wonderful! Beautiful, brand new hotel, decor in the rooms is soothing. Views are breathtaking as you see the water from many points on the resort. The pools are beautiful! The beach club is spectacular! Wonderful restaurant that offers good food overlooking the ocean!

Everything in the room is brand new and technology advances Very easy to commute the ferry is attached to it

Nothing

If you are looking for a quiet upscale place to stay in Bermuda you must consider Rosedon. It's a hidden oasis right in Hamilton. Easy walking to shops and restaurants. The staff were all extremely friendly and helpful, the rooms and grounds very clean. The gardens are beautiful. We would definitely return.

Was not a concern for us, but no restaurant or bar on premises. They do provide an honor bar in the main building though and plenty of places within walking distance.

The location is breathtaking. The beach is beautiful and private. The staff is very friendly and they make you feel at home. The spa is beautiful and the service was wonderful. Looking forward to our next visit.