Would you like to save as your currency permanently or for this visit only?
Good comfort, spacious rooms. The breakfast was rather poor. Few cheeses and vegetables, Not a very excellent sweets, awfull coffee.
Good location - 10 minutes from the center of Barcelona by car, free wi-fi, parking was included in the praice. Everything was excellent
Rooms were nice and comfortable. Hotel was very clean. Staff were very friendly and helpful. Breakfast was expensive. Bar closed at 11pm. No tea/coffee making facilities in room. Taxi drivers had great difficulty finding hotel.
The room was very good for the price. Friendly staff at the reception. Travel Tip: To reach the hotel from the city, take the trains R1-R4 and get down at Sant Joan Despi (any other mode of transport takes too long!) Location was difficult to find. The room only had 2 separate beds (inspite of us requesting for one with a double bed)
staff were very friendly an helpful they did not serve evening meals at the hotel
the staff where very helpful and room was clean and comfortable The hotel is quite a bit out from the city. It took about 35 minutes on the tram/metro to get into la rambla for example.
comfort and helpful staff the air conditioning in the first room wasn't working but they changed our room immediately.
Not far from Barcelona center, close to airport, good support from staff Expensive breakfast
The staff were helpful and friendly I though the breakfast was a little expensive
Very nice hotel, easy to find. The rooms are modern, comfort and clean. The staff is very friendly and helpful. There is a big and secure garage. Good value for money.The neighborhood is residential area, very nice and quiet, there are lot of cafeterias, snack bars, restaurants and a supermarket. The hotel is 5-10 minutes walk to the train station and it takes 15 minutes to the city center (Plaza Cataluña). Expensive breakfast.
close to airport and very easy to find it. the security man was not polite.Arriving midnight to the hotel and he was pretended as a prisoner guardian at the hotel!!!!!!!!
If you're on business, it's ok. The reception was undermanned; we took 45mins to check-in and 30mins to check-out. All refreshment facilities closed at midnight; we arrived at 11;15pm, by the time we had checked-in, we could get any refreshments. No stores, restaurants or fast food establishments were open in the area; we starved. Had to change rooms to get the additional bed we booked (2+2) +ants. Breakfast very over priced
Wireless internet is not free on charge, and parking is 10 Euro a night. There is a free parking but does not belong to the hotel. Too far from the city. Good for one night.
Polite stuff That I had to go out of the building for smoking - Fortunatelly it was not winter.
Hotel is good and clean.
Organaize transfer to airport.
The front staff and the bistro/grill staff
The airport was very clean and visibly labeled. It was easy to find my way around. The staff are helpful. There was varieties of food and shipping options. i liked how modern it looked. I can't wait to visit this beautiful country again one day.
Shuttle service from BCN to the hotel was perfect. Hotel was elegant and very quiet. Restaurant and bar also provided great food and good service. Hotel staff were both friendly and efficient. Would stay here again if needing a convenient hotel near the airport!
Close to the airport with a free shuttle. Modern clean facility with upscale bar and restaurant.
Good design good finishing close to the airport good breakfast bad shuttle service after 12 hours flight one should be able to book a shuttle, we took a taxi for the return to the airport the shuttle was full for space would have had to take a shuttle one hour earlier than required????? If you have a busy hotel either increase your shuttle frequency or don't offer the service
I thought it was a good business travel hotel. It was perfect for our final night in Barcelona before the trip back to the USA. the price was good and the location was near the Airport with a very convenient shuttle. complementary coffee in the morning would be nice. I did get a cup in the restaurant, but I didn't know that was an option. I was asking them where I could get some coffee, and the manager pointed me to their coffee dispenser around the corner.
Staff was unfriendly, no coffee/tea in room. You have to purchase a 20$ buffet to even go into the cafe. They won't sell you a cup of coffee. Leaking faucet in bathroom, shower door needs repair. Would never go back. Very little I did like about this hotel. Staff was unfriendly, no coffee/tea in room. You have to purchase a 20$ buffet to even go into the cafe. They won't sell you a cup of coffee. Leaking faucet in bathroom, shower door needs repair. Would never go back.
Hotel was nice and beds were really comfortable. Staff was friendly and efficient. Free shuttle to and from the airport. Price wasn't bad. I would definitely stay there again. It took a while to catch the shuttle from the airport. We had to go to arrivals and then walk a ways out to a parking area to wait. It was a little confusing to figure out, but not too bad. The early shuttle back to the airport in the morning filled up so some people had to wait for the next one. We were glad we got downstairs early to guarantee our spot.
Location was great and appreciated the airport shuttle, staff was very friendly At then end of the day my main purpose was to get a good nights sleep before my morning flight. Due to the excessively hot room I barely slept at all.
The hotel was quiet, beds were comfortable and breakfast was excellent. I noted that many hotels in Barcelona had reviews indicating that 3 person rooms were paid for, but that upon arrival they were charged extra for this. This did NOT happen at the Barcelona Airport Hotel, the price I agreed to pay was exactly what they charged me! Also, the staff spoke English and were very helpful in getting me transportation to the cruise ship the next morning. It cost 11 euros each, but they handled the luggage and got us to the ship at the earliest point that we could have boarded. Recommend that you sign up the night before to avoid any delays. The staff recommended this to us the day we arrived and this was most appreciated. We found out later that a taxi would have cost us more, so go with the hotel shuttle! The breakfast was a bit expensive, at 15 Euros, but about average from what I could tell on line.
The rooms were tastefully done, very quiet and the beds were comfortable. The hotel entrance was attractive. Shuttle to airport at 4 a.m was on time. Registration staff was very competent and friendly. Everything seemed quietly luxurious and well-done After having spent three weeks eating at little bistros and restaurants in Madrid and Barcelona, we found the found the food a bit bland at the hotel's more casual cafe. As with most hotels, BAH could look at implementing small bumper cushions so that the room doors do not make such a resounding clunk when they close. The noise of other doors being closed was the only noise that was at all intrusive.
At check-in, front desk staff said that shuttle would take 10 minutes to get to Terminal 1. In the morning, there was a long line of 30+ people waited by for a shuttle that holds only 12. Shuttles were supposed to run every 15, but none arrived during our 45 minute wait. Long line of 10+ waiting on taxis (there were none). No Uber available, either. We finally found a taxi dropping off someone else.
The airport trasfer is good and punctual in time. Will consider to stay for second time.
proximity to airport as I arrived very late
Wonderful hotel located 10 minutes by hotel shuttle from Barcelona Airport's main terminals.
It was very clean and comfortable. Staff was there late at night and early morning and were very helpful. The airport shuttle was very reliable as well, we were able to get to the airport by 5:00 AM.
the location was convenient for reaching the airport and the shuttle service to the airport was complementary. The 24 Euro dinner (three courses) was excellent value. Would have liked to have had face cloths in the bathroom instead of the packaged mini-loofa sponge.
Good value for money, really close to the airport. Had to wait for shuttle for more than 40 min!
Clean spacious rooms in a nice location. Shuttle service to the airport was quick and easy. Breakfast was a nice bonus. Would highly recommend
Nice staff, interesting room decoration, shuttle bus to the airport - a big plus
Everything was very good and I liked it very much that the hotel organises a transfer to the airport from the hotel free of charge at the time guests want.
Hotel is OK for an airport stopover, nothing else. In Spain you can find better hotels for a reasonable price but this one is close to the airport and there is nothing wrong with it - but nothing special either sauna is not a real thing - it is just a small warm cabin
The helpfulness of your staff and their politeness. I couldn,t get through on my mobile for a transfer as your phone was busy and I had to pay €20 for a taxi to the hotel. And no english channels on your tv in the room.
Good room. clean, sound proof, free minibar, good parking lot The safe in the room could be slightly bigger to be able to hold a computer
Nice hotel with friendly staff Temperature in rooms was hard to control
Very nice hotel, quiet, clean and good facilities. We booked a double room and "double bed" was 2 beds pushed together which were on wheels so kept coming apart.
Very beautifull design out side and inside even the rooms are amazing,sound proof rooms,big one, has wifi for free, very comfort beds i will stay in it the next visit. Very close to Europa fira train station. It has free save box,plazma tv,mini bar,hair dryer. I really like this hotel. By the way carrefour is also next to this hotel you will find any thing you need there It is location is far from the center of barcelona but don,t worry it is next to Europa fira train station from it you can go to the center of barcelona
The design of the hotel is excellent, the room is clean & comfortable. We had an enjoyable stay.
Great design, excellent views, very convenient for the Fira, close to the metro but far from the center. Far from the center but this is not a problem as there is a metro station nearby
Fantastic view (we were at 20th floor).
We had been in Europe for three weeks and this was our last Hotel we stayed in. They had the biggest bath room, shower and really nice bath towels. I would have given them an excellent rating on value but our bill/statement did not have our final amount! So i know this is strange not to know how much you paid. We had prepaid via internet and when the clerk checked us in the amount was lower than what the prepaid amount was, either amount was a value.
The rooms were clean and had plenty of room. Much larger than I expected. Staff was courteous and easy to communicate with in English. Breakfast was good and reasonably priced (6 Euros). Location wasn't the best, but we knew that when we booked the hotel. There was an unpleasant smell in our room, but our friends in the room next to us didn't have that issue.
The free breakfast was really good. The hotel was very close to the airport and the free shuttle was very convenient. The price was good. Normally with 3 adults you get two double beds. In this room, there were two twin beds and a rollaway which took so much room that there was nowhere to walk in the room once we got to the beds. The rollaway just had a fitted sheet and a cover sheet. There was no blanket or spread. There was a towel on the bed which we tried to use as a blanket. The towels in the bathroom were oddly on the floor of the shower. There is a glass door on the bathroom, which makes things awkward when more than one person is in the room.
This hotel, as already described in many reviews, is an excellent place for a one-night stay, mainly for a transition. We arrived in Barcelona late at night, stay here, and then continued our journey the next morning. It's a relatively quick trip to the airport, and the facilities are relatively new and clean. We would not recommend this location for multiple nights. Located in an industrial/commercial park, transportation to and from can be like navigating a labyrinth--without a proper map, GPS, and car (or rental car), the area is relatively pedestrian unfriendly.
frontdesk waited 2h for the shuttle from the airport! we chose this hotel because it was near the airport! the hotel is on the parking lot of a mall, near highway, noisy; room was dirty, very few international tv channels, wifi did not work, worst hotel ever
Great for stopover flying form Barcelona Airport, free transfers to and from the airport.
Having only stayed one night at the hotel it is difficult to describe it's best bits. It was however clean and certainly contemporary. The airport shuttle was very useful as was the proximity to the airport. Although the staff were on the whole generally friendly, the hotel lacked anything resembling charm and warmth. The cost of breakfast was somewhat expensive at €12 and although a buffet, provided nothing exceptional.
Since I worked at the airport, I appreciated the 24h shuttle between the hotel and airport. Once I had to wait outside the airport for 1hour untill the shuttle appeared for pick-up.
Airport Access. Located very closely to airport. Free Shuttle to airport. Low cost shuttle service to downtown Barcelona. N/A
Propre dans l'ensemble et proche d'un grand centre commercial. Bon point pour la navette gratuite qui amène de l'aéroport à l'hôtel. Une vue pas très agréable. Dand une zone commerciale, donc pas très animé le soir. Le mieux c'est d'avoir un véhicule.
breakfast was delicious It was difficult to find the airport shuttle. I wound up taking a taxi. I was ignored when I requested to sign up for the shuttle back to the airport the next morning. I again had to take a taxi. I spent almost as much on transportation to and from the hotel as for the room. My room smelled of cigarettes, one of which I found extinguished in the toilet.
I allways use the Frontair when going to , or coming from Barcelona airport, the shuttle bus is frequent and quick, the staff speak English, the buffet breakfast is excellent, and it is possible to get a sandwich or tapas in the bar at night. No real complaints, but the pick-up pointr at terminal two is not made clear, and I am familiar with that terminal.
Bartender who ignored me
Public areas clean. Room too Spartan. Only one chair. Wife would have preferred a bath tub.
Pool and other facilities. Castelldefel is not the prettiest of places and there is a motorway and railway line between the hotel and the beach and only 1 pedestrian bridge
Reception staff were excellent
One should not mix up business and leisurea hotel. This hotel is clearly a business hotel, so if you're up to a holiday, rather prefer a hotel in the city center.Noisy because of the ringroad down the hill.
Large clean rooms, comfortable beds. Very bad sound isolation between the corridor and the rooms. We had to ask for a room at the end of the corridor in order not to be disturbed by other guests.
Dilisious cakes during the brakfast! Very good parking of the hotel!
Traditional decor. Fiendly staff We were given twin beds which separated so we moved room. This room was above a generator which was very noisy. We didn't want to move again. Overall we really liked the Hotel & visit Castelldefels often so we would re visit, though we would be more specific with rooms.
We had a beautiful room with an enormous bed which was very comfortable and an amazing meal for my birthday in the restaurant. Nothing
Events like company parties or marriages at the pool... loud.
Gorgeous view. Large, open spaces to relax. Curteous staff. difficulty to find the hotel/entrance to hotel, when returning from Barcelona by car. Loud voices outside of our window until 01.00 am. bathroom drain smelt like moisture when the water is turned on.
The staff were excellent! The staff at the front desk were helpful, flexible, and willing to help in any way. Very impressed. The rooms were surprisingly large and nicely designed. The bathroom was very nice. Small play area for kids. Stroller available for our daughter. Close to airport and only 20 min by train to city centre. The bed was uncomfortable. Industrial surroundings/atmosphere. While the staff were helpful, they did appear understaffed and hurried. This is a hiring issue and in no way a reflection on the quality of service from current personnel.
The area was away from most attractions and a bit far out of the way of the tourist area. Taxi ride needed to get out of area and some of train system shuts down later in the evening.
Near to the airport, which was the reason for us to choose the hotel. Nearby restaurants, shopping mall and playground for young and older kids. For daily trips to Barcelona center other hotels would be better suited. Some furniture in the room like the desk was slightly damaged from suitcases that had banged against the edges. Additionally, the drainage in the sink was not working very well.
Nice hotel, in the outskirts of barcelona but with a taxi lane just outside and 2 city railroad in walking distance. The room was to hot and the air conditioning wasn't cooling.
Good size, comfortable, quiet rooms with the hotel being an easy walk to the train station. Nice to be awy from the otyer tourists and amongst the locals Breakfast overpriced and did not honour Accor Advantage card
Overall, the hotel was very modern, clean and comfy. The rooms and bathrooms were very secure and private, The staff did not appear to have any idea about directions and were not helpful at all. It was disappointing because we received 3 different directions to Barcelona and none of them were correct. We wasted a lot of time following poor directions. Breakfast could have been included or at least a bit cheaper - it cost 15euro a person!!
dine and sleep
The facilities its location and the staff all excellent as well as the cleanliness. I was not told that breakfast was earlier than 11am on a Monday so I missed it and I had paid for it....this information was not related to me when i checked in.
The room we had was very comfortable. The service at dinner and the choice of dishes on the menu was quite poor
The hotel was clean and comfortable. Staff were helpfull in advising about how best to get around and where to get information. Would have liked if you provided a biscuit with the tea and coffee in the room.
Access to airport and beaches. Modern and in general clean. Good pool and airy rooms Our non smoking room smelt of smoke. Bill at the end was incorrect and check in staff not very friendly. Room not ready in time. Bill issue now resolved.
The restaurant The front desk staff
carpet needs changing in the hall ways / corridors
Internet wifi works very poorly.
Poor service and terrible location. I did not like anything about the hotel.
The only thing is, 3 taxi drivers had no clue where it was located.
Very nice hotel with luxury rooms, 2 min by car far from the wonderful sandy beach, 20 min by foot from the train station to Barcelona, and nearby the big shopping centre, altogether - very good choice for both, vacation at the seaside and visiting Barcelona surprisingly, using of internet at the loby computer is charged by 5 euros per 30 min!
Excellent value for money. We only paid 51 Euros a night and had a huge room and bathroom with very good air conditioning. The rooms on the side of the hotel facing the town are also extremely quiet. The staff were very friendly, efficient and accomodating. We didn't use the pools, but they looked pristine. The hotel is withing walking distance of a big shopping centre called Anec Blau and 2 supermarkets. The centre of Casteledfels and the train station are only a 25 minute walk away and the airport is a 15 minute drive away. I highly recommend this hotel and would certainly stay there again. The carpets in the corridors desperately need changing as there are some very nasty stains on them.
The working distance to the sea is 2 km We had to rent two rooms because of two children even though there was plenty of space for the whole family in one room
W-lan (Wi-Fi) free. Room design. There is no parking at the hotel. It is on a street parallel to the hotel. bathroom is for persons with disabilities. accommodation is not earlier than the time indicated. tv programmes are only in Spanish. late check-in (16).
its very very beauifull hotel, very stylish design and confortable, i love to stay there again. good location not far to Barcelona down town with the good service of Metro system! very happy staying/ all good.
The room was immaculate, and very well designed. The price that we got for the room was also an absolute bargain. The fitness centre was also really good as were the staff who helped me us out when using the internet and ordering food from the spanish take away joint who couldn't speak english.
good architecture very poor breakfast for a 4 stars hotel, cleaning not good at all
clean and comfortable Area quite dark and dinghey. overlooking flats and washing lines
Easy access to the FIRA gran via 2 conference center (10 min walking), It is located at a non-touristic area. It is rather far from the city center -although public transport is available-..It was too expensive probably due to the conference that was taking place.
Clean room, good location near metro station. Breakfast were very good. Nothing
Nice modern hotel, very clean. Staff were very accommodating. Free internet access. Close enough to Metro [Santa Eulalia]
The hotel is very modern. It was very clean with good facilities and excellant breakfast. A little far from the centre but easily accessible by the metro.
Ideal hotel if you need to be close to the airport. It's clean and beautiful with a nice staff, great restaurant and nice little gym. The shuttle is the cherry on the top. I would love to have conditioner included with the shower soap!
Had an early flight so it was very convenient to get to airport. The staff at the front desk was very friendly and the airport shuttle was efficient. No channels that weren't in Spanish (except news), bar closed early, bathroom was in need of renovation and better cleaning soaps (they just have bottles mounted to the wall-- like in a gym). Would never stay here if I didn't need to get to the airport really early.
Convenient hotel of a good standard close to the airport. Reliable shuttle
Breakfast was good. The hotel was modern and clean. Close to the airport. There is nothing for tourists around the hotel.
close to the airport Far from the center
the decore was nice and modern. The wifi didn't work at all. There was a sign that the mini-bar was in the closet, but it did not exist.
Friendly helpful staff, close to airport. Early morning shuttle worked well Noisy facility. Sound insulation is poor. Could easily hear people in adjacent rooms. Courtyard lobby with high ceiling is impressive, but unfortunately very loud when a bus full of people came in after we were in bed. There is a second door in the bedroom which you should use to avoid noise from lobby.
Staff was very kind and helpful. The room was beautiful and spacious. Teh bar was very nice and the food was delicious I likewd everything
This is the second time I stayed and it didn't have wifi inside the room.
Location The air conditioner in our room dripped water all over the floor. When they finally got us a new room, the A/C in that room barely worked, and turned on and off every minute throughout the night. The rooms are Spartan and need maintenance.
free shuttle to airport, quiet and relaxing atmosphere. limited choice of items in restaurants; nothing much going on in the hotel
decoration receiptionists are not very friendly
Very good hotel. One can hear the noise of the close WCs
Fast reliable wi-fi for a sensible price (12Euro for 24 hours). Helpful and professional staff. Shower and taps both sprayed out sideways.
Friendly staff, size of room, free soft drinks in room Location was not ideal for me, but that was more to do with me not doing my geographical homework!
Friendly staff Breakfast could be slightly more diverse, but was good nevertheless
The hotel was clean, comfortable and efficient. The lifts came quickly and it was near a metro.
I liked its location, its cleaness, its breakfasr and most of all its value for money
The breakfeast !!! would be nice to have hot breakfeast too. Like baken and eggs.
We liked the breakfest
Wireless internet was available in the room for 12 Euros for 24 hours. The staff was extremely friendly and helpful. 18 Euros by taxi to airport. Quiet area. AC not working real well, but, by opening the window, we had a good breeze.
Fantastic location and great restaurant. Nice and friendly staff. We were 3 colleagues traveling together. In one of the rooms the shades could not roll up completely and in another room there was water leaking from the towel heating system and the floor was all wet.
Beautiful view from the large window! Very comfortable king-size bed. Hotel is clean and nice. when the restaurant opened in the morning (at 8:00) arrangement tables and chair is quite noisy and I have always been roused.
We were very happy with this hotel, we booked it for our last night in spain but because we had flight delays we arrived rather late and left early morning. What we did see we loved and would certianly go back to this hotel.
The hotel was located on the beach with wonderful Sea views from the room balcony. The restaurant was a bit pricey but had great food and a wonderful breakfast buffet. It was an easy commute by bus into the city of Barcelona; although the L95 took longer than the L94. I have no complaints about the hotel.
Close to the airport and better service than in the so called airport hotels.
The whole experience was absolutely first class. The staff were helpful and friendly, the hotel was spotlessly clean, the food was first class.
The local staff got me a bigger room. For the first night they prepared the room for night (bed rugs, chocolates, bed done). It was not done for the second night. There are no beach chairs and umbrellas, even to rent.
free bar for guests, swimming pool, helpfull staff
Access to beach Exhorbitant charges for broadband access.
very modern, quiet hotel, in a great beach front location. Just what we wanted. will defo go back!
View, gardens, walk along beach, good taste design hotel
Perfect in all. Design, facilities, Bfast, location,, no complain, and I normaly complain
the location is great, a few steps can lead you directly to the beach and the decoration of the room is modern. great outdoor swimming pool and by taking the bus L95 is easy to get to barcelona downtown. there's something wrong with our air con and the card to the room sometimes doesn't work so i have to go to the reception desk. the staff of the reception does not seem so friendly and the breakfast is poor.
The weather was excellent, comfortable hotel, near the beach, friendly helpful staff. Relaxing area Expensive food, not flexible on choice, difficulty understanding what was available. Used other resource for eating out
Very expensive food. And the quality is not excellent. Breakfast doesn't have hot dishes.
The proximity to the airport - the quietness of the neighbourhood and the beach The location offers no real shops around - it was very residential
Nice location on the beach The web site states that the hotel is located only 5 km from the airport but beware... it cost us 27 euros to get there from the airport by taxi.
The breakfast was the worst I ever did see in a hotel.... The staff not interested.. Very run down... It looks like they did give up on the place.
the room was confortable
The price. The price is reasonable. The breakfast is limited, The aircondition was not working. Not enough amenities like soap, or face towel.
clean and spacious room. good connection to downtown using Tram(but it's slow so about 50 min)
I found a cigarrette inside the toilet.
Tram stop in front of hotel air conditioning did not work well. staff was inconsistent in service to guest
Downtown Barcelona was booked and City Park Hotel was somewhat convenient to airport.
Clean, modern, the distance from the hotel to the city centre was misleading, it took over an hour with public transport. Also, I ordered a bottle of champagne for my mum for her birthday and the lady at reception forgot it. Breakfast was also overpriced for what it includes.
i liked the room facilities no ,no
free airport shuttle toiletries were poor quality - left hair feeling greasy. hand cream was runny. the shuttle bus left me and my family on a street corner somewhere near Las Rambus with our suitcases when we had paid to go to plaza la espanya. The driver did not speak english and we had never before come to Barcelona. It was a frightening is disheartening situation. In the end, we had to take a taxi to the plaza la espanya.
Room very modern and chic. The Nespresso coffee was a nice touch. The early morning shuttle to the airport was great and is a key factor for us choosing this hotel (we have stayed there a few times). Price is also very good. Although we never seem to have time to use it, having a fitness room is a plus. Location to the local tram (Europa) and shopping centre is great. My wife and I stayed in a room with 2 single beds put together. The mattresses were poor It would be great to include a decaffeinated capsule for the coffee machine. Room service costs for food were very very high.
Very stylish room and comfortable. Good location.
The shuttle service from the airport is terrible. No information about the shuttle pick up at the airport. Called the hotel 8 to 10 times regarding shuttle location. After picking up, the hotel receptionist, Enrique just hung up several times. Had to go to 3 different locations at the airport for the pick up. Upon seeing the shuttle, the driver would not wait for more then 2 minutes,
Airport shuttle & down town shuttle service poor breakfast selection
The location was excellent and Airport shuttle very helpful. On time and without cost. The outside of the Hotel makes it appears as a 4-star hotel, however, once in the room it becomes obvious that it is a 3-star at best. Minimal amenities and budget.
We loved the look of the hotel and the beds were very comfy. Our room on the 9th floor had an excellent view and it was an extremely convenient location for the Sonar Music Festival. We would definitely stay there again. It was a little difficult to figure out exactly what the light fixtures did. Also, you have to leave a key in the room in order for the air conditioning to keep the room cool (otherwise, you come back to a possibly steamy hot room).
Nice shower. Free shuttle was 55 minutes late even though the hotel is 11min away from the airport in traffic. We were polite when dealing with them. They were rude and short with us. Breakfast not included. A/C broken in our room... they said they'd work on it...we slept in a 28° Celsius room all night. 30 at 1100am the next morning before we checked out.
Close to Metro and restaurants.
Rooms are nice, view is nice and the transport are ok if you dont mind the train and subway Shuttle service for picking you up at airport or Rembla is lousy. You call them, they say 10 minutes and it takes an hour. From La Rembla, we waited 1 hour 45 for nothing and had to pay 20 euro for taxi even if we called and they said 20 minutes.The manager did not make any excuses or offer any compensation for our troubles, and even suggest we call the wrong place or never call , even if i show her the business card of the hotel with the number that we called, So we are unhappy with the shuttle and the way the manager responded to our complaints about it.
The hotel was small and comfortable with helpful staff. The restaurant compared well with the local restaurants for both price and quality. The booking and rooms were ready and we were able to get dinner despite our late arrival. The spa and gym were for over-18 use only which was a big disappointment to my 16 and 13-year old children and not in the description. It would be helpful if they could allocate an under-18s hour each day to satisfy the needs of that age group.
Nothing! Very poor standard of service, thin walls were you can hear everything what's going on in your nearest two, three rooms, small rooms and not friendly staff.
Convenience to the airport for our early-morning flight. Siesta time meant we had to hunt for staff during siesta hours.
speed of check in and check out They made a big play on free internet connection in the rooms but made no mention of a public internet facility, free or otherwise, which I think they have.
The room was spacious and comfortable.
Easy to get to the public transport to go to Barcelano Although the hotel was not busy we had people directly above us banging doors and we could hear a woman coughing all night. Perhaps if there is low occupancy we could all be on floor 2 and have nobody above.
We liked the lay-out of the hotel and the close proximity to the beach. We had dinner in the bar area and had it charged to our room. When we checked out, there was no breakdown, so much for the meal, the drinks, etc. It would be better to show the bill and perhaps have it signed before leaving the table. That would eliminate surprises.
The hotel is very close to a very calm beach area and close to very nice restaurants. Quite friendly staff at the reception. Close distance to the Platja de Castelldefels rail station (5 minutes on foot). Very Safe neighborhood even when we returned from Barcelona at late night. Good swimming pool size. Good room size. The opening hours from 10 am to 8 pm of the swimming pool are not convenient, if you would like to spend some time in the evening around the swimming pool. Fake grass around the swimming pool, if you're bare foot, you can easily get hurt. Quite poor restaurant menu choices. One of the waiters was very rude when he served the wrong drink and we've asked him to swap for the correct one.
Friendly staff, clean room, proximity to beach. Thin walls
The hotel was outstanding and the service friendly and immaculate.We were very pleasantly surprised by the overall standards and intend to stay again