Villa Santa Catarina

The hotel is located just off the lake, offering incredible views of the volcanoes and a few steps from a very interesting Mayan town square. It's in a safe neighborhood away from lots of noise.

The hotel offers daily housekeeping, physical distancing in dining areas, a hot spring bath, a game room, and a pool table, among other amenities.

The hotel's restaurant serves delicious food with lots of options, and the breakfast is great. However, some guests found the menu limited in terms of local food.

The staff is described as great, helpful, and friendly, and the hotel offers excellent service, particularly in helping guests arrange boat tours and private boat rentals.

The hotel offers two pools, including a hot thermal one, and a beautiful restaurant area with a view of the volcanoes. However, some guests mentioned that the beds were somewhat hard and uncomfortable.

Several guests recommended booking a room with a balcony for stunning views of the lake and surrounding volcanoes.

Some guests noted that not all rooms are equipped with fans, so it's advisable to inquire about this when booking, especially during warmer months.

Take a short walk to the nearby town of Santa Catarina, which offers a quieter and more local experience compared to busier areas.

Guests suggested arranging transfers from Guatemala City directly through the hotel's main chain via WhatsApp for a comfortable and safe journey, particularly if Spanish is not spoken.

Some guests mentioned a desire for more vegetarian options on the menu, suggesting that the hotel could enhance its offerings in this regard.

While the location is praised for being away from noise, some guests experienced disruptions during the Santa Catarina Féria, so it's advisable to check for local events during the stay.

The hotel's proximity to the dock makes it convenient for arranging boat tours around the lake, offering an opportunity to explore the surrounding villages.

Some guests experienced poor Wi-Fi signal in their rooms, so it may be helpful to inquire about this when booking, especially if reliable internet access is essential.

Guests appreciated that continental breakfast was included in some room rates, making it a convenient and enjoyable start to the day.

Many guests praised the thermal pool as a relaxing and enjoyable feature of the hotel, perfect for unwinding and taking in the beautiful surroundings.