Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
10.0 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
8.7 "Very nice wellness & sports facilities."
-
8.5 "Location is great."10.0 "100%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.8 "City centre within easy reach , said 78%." 7.1 "Easily accessible by car , said 71%." -
7.3 "High comfort."8.1 "81% said the
beds were comfortable ." 7.0 "70% thoughtrooms were spacious ." -
6.9 "Beach is so-so."
-
6.8 "Rooms are ok."5.0 "For only 50%, the
bathroom was ok ." 5.0 "Only 50% thought thefurniture was functional ." -
5.2 "Breakfast is mediocre."
-
3.2 "Disappointing internet connection."2.3 "77% said the
wifi quality was bad ."
Overall Rating
-
10.0 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." -
8.4 "Very nice wellness & sports facilities."
-
8.2 "Location is great."
-
7.4 "High comfort."8.3 "83% said the
beds were comfortable ." 7.1 "71% thoughtrooms were spacious ." -
6.9 "Rooms are ok."
-
5.5 "Breakfast is mediocre."
-
3.6 "Internet is poor."
Overall Rating
-
10.0 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." -
8.4 "Location is great."
-
8.1 "Generally very clean."8.0 "80% said
rooms were clean ." -
7.5 "High comfort."8.3 "83% said the
beds were comfortable ." 7.3 "73% thoughtrooms were spacious ." -
7.1 "Nice rooms."8.0 "80% said
rooms were clean ." 8.3 "83% said thebeds were comfortable ." 7.3 "73% thoughtrooms were spacious ." -
5.2 "Breakfast is mediocre."
Overall Rating
-
8.6 "Location is great."
-
7.4 "High comfort."8.3 "83% said the
beds were comfortable ." -
6.8 "Rooms are ok."
-
5.1 "Breakfast is mediocre."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
8.5review from
Very spacious room and comfortable beds. Convinient room location. Close to freway. Great staff. The continental breakfast can be a little fresh.
-
9.1review from
Overall very nice hotel in a good location. The breakfast room was great with a decent selection of items. When my wife and I first walked into our room it smelled like stale cleaning products, we assumed the room had been cleaned the day before but since the window was closed it did not air the room out. Once we turned the A/C on it was significantly better. Also our mattress had a rather large dip in the middle of it which caused a little difficult sleeping And the pillows where very small and flat.
-
10.0review from
The room, furnishings, and overall site are well kept and very clean. The bed was comfortable. Everything was in order for our 1 night visit. The young man at the front desk was very helpful and polite. I accidentally booked the wrong evening and did not realize it until I called to confirm a late arrival. He was able to get us a room that night and resolve the change via the booking site I used. Breakfast had a good select of cereals, fruit, breads, yogurts and more (that was all I was interested in) - there was plenty of seating available. Coffee and a limited selection were available outside in the courtyard - a nice touch. This facility is a great find for the price vs. national brands in the area. I would return here without hesitation on future visits to Santa Cruz. Absolutely no complaints!
-
8.0review from
The hotel is clean, quiet, and the beds were pretty comfortable. Best selections for a continental breakfast that we have seen.
-
8.5review from
Very spacious room and comfortable beds. Convinient room location. Close to freway. Great staff. The continental breakfast can be a little fresh.
-
9.1review from
Overall very nice hotel in a good location. The breakfast room was great with a decent selection of items. When my wife and I first walked into our room it smelled like stale cleaning products, we assumed the room had been cleaned the day before but since the window was closed it did not air the room out. Once we turned the A/C on it was significantly better. Also our mattress had a rather large dip in the middle of it which caused a little difficult sleeping And the pillows where very small and flat.
-
10.0review from
The room, furnishings, and overall site are well kept and very clean. The bed was comfortable. Everything was in order for our 1 night visit. The young man at the front desk was very helpful and polite. I accidentally booked the wrong evening and did not realize it until I called to confirm a late arrival. He was able to get us a room that night and resolve the change via the booking site I used. Breakfast had a good select of cereals, fruit, breads, yogurts and more (that was all I was interested in) - there was plenty of seating available. Coffee and a limited selection were available outside in the courtyard - a nice touch. This facility is a great find for the price vs. national brands in the area. I would return here without hesitation on future visits to Santa Cruz. Absolutely no complaints!
-
8.0review from
The hotel is clean, quiet, and the beds were pretty comfortable. Best selections for a continental breakfast that we have seen.
