Cons (-) No resort fee if extra facilities not used
4 stars
Eldorado Hotel & Spa
309 West San Francisco Street, Santa Fe, NM 87501, United States
Santa Fe, NM
See location+1 505 988 4455Photos of Eldorado Hotel & Spa
Overview
Eldorado Hotel and Spa offers award-winning accommodation in Santa Fe and is within a 10-minute walk of Santa Fe Depot Railway Station. It is also set within a five-minute walk of Santa Fe Plaza.
The hotel features an outdoor pool and a Jacuzzi, and guests also have access to a gym. The hotel also has a luxury spa, featuring a sauna.
Eldorado Hotel and Spa features rooms equipped with a refrigerator and a hair dryer.
Eldorado Hotel and Spa's in-house eatery is a hassle-free option for guests preferring to dine in. Alternatively, there is a large selection of international restaurants close by.
Many popular tourist spots are readily accessible from the hotel. New Mexico State Capitol, Loretto Chapel and Cathedral Basilica of St. Francis of Assisi are also within walking distance.
Latest deals for Eldorado Hotel & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Eldorado Hotel & Spa
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business center
Pool and spa
- Spa and wellness center
- Rooftop pool
- Saltwater pool
- Massage
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Bathroom
- Shower
- Hairdryer
- Bathrobe
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Heating
- Air-conditioned
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Hiking
- Bicycle rental
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
General
- Family rooms
- Storage available
Health and safety
- Daily housekeeping
- Safe
Media and entertainment
- Flat-screen TV
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Eldorado Hotel & Spa
8.2
Very good
917 verified ratings
Wonderful
467
Very good
175
Good
106
Okay
69
Fair
41
Mediocre
26
Poor
33
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, highlighting the proximity to local attractions and the helpfulness of the staff. However, several reviews pointed out cleanliness issues, particularly with the hot tub and pool, as well as some outdated facilities. Additionally, there were complaints about undisclosed fees and a lack of communication from management.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
715 reviews
8.3 out of 10
63 reviews
8.7 out of 10
9 reviews
9 out of 10
12 reviews
All reviews
Pros (+) Bed so relaxing. Nidah spa was very nice. I really pampered myself.
Pros (+) Staff was excellent. Very accommodating. Lobby and bar are updated.
Cons (-) The rooms are very dark. No overhead lighting, just floor lamps.
Pros (+) Great location
Cons (-) We booked a king room, but when we arrived we got a double room. Told us they could not guarantee roomwhen booked through a third party vendor. Disappointed and would book directly through hotel, to insure we get the room we want.
Pros (+) Great hotel marred by two issues
Cons (-) 1. "Heat is off in the summer" when outdoor temps are around 60 in the morning. Room was cold. 2. On check in, front desk tried to repudiate getaroom's reservation for a king size bed. They capitulated after I protested. Something to keep in mind: Getaroom, expedia, et al are agents of the hotel.
Pros (+) The front desk staff was amazing! I believe her name was kadeisha. She was friendly, informative and accommodating.
Cons (-) The valet staff was rather rude. They insisted we had to valet and even when we said we would pay the valet fee but prefer to park ourselves. He was quite condescending. I have traveled quite a bit and havent been to a hotel that wouldn't allow a guest to self park if they agreed to pay the prevailing parking rate. The rooms were spacious but were quite dark. The pool wasn't well cared for- the di...
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Pros (+) Great
Pros (+) It's a very quiet hotel in the low season. Restful and I got a lot of work done. The historic area is within easy walk as are several very good restaurants.
Cons (-) I think it's time for a furniture/drapery upgrade in the rooms, especially the mattresses. I expected better in a "luxury" hotel. If I had paid full high season price for this hotel, I would have been dissapointed.
Pros (+) Great public spaces
Cons (-) Windows in room were a little janky
Pros (+) The hotel was beautiful and so was my room. The bed was so comfortable. Location was great and staff were very helpful
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
Eldorado Hotel & Spa offers an outdoor pool, Jacuzzi, luxury spa, and a rooftop pool with a view, providing guests with a relaxing and luxurious experience.
Is parking readily available at the hotel?
While some guests experienced issues with parking availability, Eldorado Hotel & Spa provides parking, valet parking, and a shuttle service for guests' convenience.
How is the food quality at the hotel?
Guests have praised the hotel's in-house eatery and the great food quality for breakfast and dinner, ensuring a satisfying dining experience.
What is the cleanliness like at the hotel?
The hotel offers daily housekeeping, enhanced cleaning, and a sauna, ensuring a clean and comfortable environment for guests to enjoy.
What can guests expect from the hotel staff?
The hotel staff has been described as very helpful, courteous, and friendly, providing guests with a pleasant and accommodating experience during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kiva Fireplace
If you're looking for a cozy and authentic Santa Fe experience, consider booking a room with a kiva fireplace. However, be aware that the smell of smoke from neighboring rooms with kiva fires may permeate your room.
Check for Balcony Availability
Rooms with balconies offer beautiful views of the city and mountains, complete with charming lanterns at night. However, be sure to confirm balcony availability in advance.
Consider Valet Parking
The hotel offers valet parking, which guests have found to be efficient and convenient. This can be a good option, especially considering the limited parking availability in the area.
Explore Nearby Museums and Attractions
The hotel's location is excellent for exploring Santa Fe, with numerous museums and the Santa Fe Plaza within walking distance. Take advantage of this proximity to immerse yourself in the local culture and history.
Be Mindful of Noise Levels
Some guests have reported noise disturbances, so it may be beneficial to request a room away from any potential sources of noise, especially if you are a light sleeper.
Take Advantage of the Spa and Pool Facilities
The hotel features a rooftop pool, hot tubs, and a spa. Guests have praised these facilities, so consider incorporating some relaxation time into your stay.
Be Aware of Resort Fees
The hotel charges a resort fee that covers parking and spa use. If you do not plan to use these amenities, it may be worth inquiring about the possibility of adjusting or waiving this fee.
Consider Room Selection
While the hotel offers spacious and clean rooms, some guests have noted issues with room cleanliness and maintenance. It may be beneficial to communicate any specific preferences or concerns regarding room selection with the hotel staff.
Plan Dining Options
While the hotel has a restaurant, some guests have found the dining facilities to be average. Consider exploring the diverse range of international restaurants located nearby for a variety of dining experiences.
Check for Special Events
If you prefer a quieter stay, it may be helpful to inquire about any ongoing events or conferences that could potentially impact the atmosphere and services during your visit.
Location
309 West San Francisco Street, Santa Fe, NM 87501
What's nearby
- Lensic Performing Arts Center129 yd
- New Mexico Museum of Art311 yd
- Historic District369 yd
- Santa Fe Plaza370 yd
- Palace of the Governors398 yd
- Museum of Contemporary Native Arts0.3 mi
- Loretto Chapel0.3 mi
- Cathedral Basilica St. Francis of Assisi0.4 mi
- San Miguel Mission0.4 mi
- Scottish Rite Temple0.4 mi
- New Mexico State Capitol0.4 mi
- Site Santa Fe0.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Eldorado Hotel & Spa
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $341 |
Average price (weekend night) | $358 |
When to book a room at Eldorado Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Eldorado Hotel & Spa
FAQs when booking at Eldorado Hotel & Spa
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Value for money | 7.8 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Santa Fe |
Distance to airport | 9.6 mi |
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