Hotel Y Spa Santa Fe Colonial

Guests have praised the great food at the hotel, and the breakfast is particularly enjoyable. However, some guests have mentioned that the lunch options were limited and the food could be better.

The rooms are described as clean and comfortable, but some guests have mentioned that they are outdated and in need of renovations. Additionally, some guests have expressed disappointment with the size and quality of the TVs in the rooms.

The hotel offers a pool and bar area that guests have loved, as well as a spa and wellness center. However, some guests have mentioned that the pool was not finished and the spa was closed during their stay.

The staff is known for being friendly and helpful, which has been appreciated by many guests. However, a few guests have mentioned encountering rude and inconsiderate behavior from the front desk staff.

The high season at the hotel is in August, while the low season is in March. Visitors should keep this in mind when planning their stay.

Some guests were disappointed with the room views, as all rooms face the parking lot. It's advisable to inquire about room views before booking, especially if a scenic view is important to you.

The pool is public, and guests have reported issues with overcrowding and loud behavior. If pool access is a priority, it's recommended to inquire about the pool's accessibility and policies before booking.

Some guests were disappointed to find the spa closed during their stay. If the spa is an important amenity for you, it's best to confirm its availability before booking.

A few guests mentioned noise disturbances, particularly from barking dogs at night. Light sleepers may want to consider this factor when booking and inquire about noise levels in the area.

Some guests found the food and drink options limited and the pricing unclear. It's advisable to inquire about the available menus and pricing to avoid any surprises during your stay.

Guests have reported issues with room amenities such as hot water and secure doors. It's recommended to confirm the availability of essential amenities before booking to ensure a comfortable stay.

August is noted as the high season, so if you prefer a quieter experience, it may be best to plan your visit during other times of the year.

The hotel's proximity to Plaza de Bolivar, Cathedral of Santa Fe de Antioquia, and Church of Our Lady of Chinquinquira makes it convenient for exploring these historical sites. Take advantage of the nearby attractions during your stay.

The hotel offers a tour desk, which can be a valuable resource for planning and organizing excursions to explore the surrounding area. Consider utilizing this service for a more enriching experience.

Some guests mentioned issues with pricing and amenities. It's advisable to communicate your preferences and expectations clearly with the staff to ensure a more satisfactory experience.