Le Méridien Delfina Santa Monica

Good location / bad rooms

Lobby and common areas are fine/good. Illy espresso maker in room is good. Free parking was nice and offered glass of sparkling wine on arrival.

Stuck us in a room that was like a prison cell with a Queen bed. King room was paid for and others were open. Shower barely allowed me to turn around and did not have a ledge for soap/toiletries so had to leave those on the ground. Also right next to an elevator bank. Room was not exactly clean either, mainly in the bathroom. Absolutely unacceptable. Highly disappointed because it was not cheap.

The bed was unbelievably good.

Did not lume anything. Lots of disssapointments

First of all very very dirty hotel. Carpet not even vacuum and very dirty. Very small restroom. No minibar. The mezzanine restaurant closed at 10 and was very small. Waiters and valet parking guys nearly speaks English. Low cost employees and very unfriendly. Way too expensive hotel. Ugly expeirence.

The location, parking facility, good service including business assistance with computer,

The room change with rate change was not recorded so I was overcharged and had to fix this at check out, this caused a delay and unnecessary hassle.

It was high class for my son and I. Everything was done in good taste and everyone was very pleasant.

Considering the beach was so close, I would of like to of been able to wash a load of clothes. I also think that the mandatory valet should be made clear on the web site. I don't recall seeing it.

breakfast, swimmingpool (small but oke) ,the beds were ok.

The airconditioning in the room was old and noisy, poor seaview,noisy ventilationsystem in bathroom.

Concierge was excellent, all the staff as well.