Cons (-) Bathroom a bit basic, shower not great
4 stars
Viceroy Santa Monica
Photos of Viceroy Santa Monica
Overview
Viceroy Santa Monica Hotel gives its guests exclusive access to many amenities that enhance visitor satisfaction. For example, guests here have access to an on-site bar, lounge, restaurant, and several pools. There's also a fitness center with a gym and a workout room that guests can use to exercise and remain in good shape while they're away from home. Other amenities include room service, laundry service, dry cleaning, and daily housekeeping. Moreover, this hotel offers baggage storage, ATMs, fax machines, photocopying machines, and elevators. There's a concierge at the front desk who's ready to provide assistance and guidance upon request 24 hours a day, 7 days a week. The staff here is multilingual and the property is completely smoke-free, pet-friendly, and wheelchair accessible.
Viceroy Santa Monica Hotel has several room types that guests can choose from. Nevertheless, every room has air conditioning and heating so that every guest feels comfortable during their stay. Every room also has a private bathroom that has a bathtub, a shower, a toilet, a hairdryer, and free toiletries. The hotel provides towels, linens, toilet paper, and a bathrobe as well. Guests can expect to find a flat-screen TV with cable channels, a work desk, and a minibar in each room, too.
Thanks to its location, this hotel is close to many popular destinations. For instance, tourist attractions like Ocean Avenue, Palisades Park, Tongva Park, and City Hall are all within walking distance of the hotel. Similarly, restaurants like Brunos, Stella Barra Pizzeria, Casa Martin, Dogtown Coffee are just minutes away. The closest airports are Los Angeles International Airport and Bob Hope Airport.
Latest deals for Viceroy Santa Monica
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Viceroy Santa Monica
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Child pool
Basics
- Wi-Fi (surcharge)
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- CD player
- Pay-per-view channels
- TV
- DVD player
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
Services and conveniences
- Conference rooms
- Concierge service
- Meeting/Banquet facilities
- Tour desk
- 24hr front desk
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Garden
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
Things to do
- Hiking
- Beach access
- Bicycle rental
- Cycling
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Parking and transportation
- EV charging station
- Parking
- Private parking
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
Laundry
- Ironing service
- Iron and ironing board
- Pants press
General
- Family rooms
- Telephone
- Storage available
Pool
- Heated pool
- Outdoor pool
- Plunge pool
Workspace
- Fax/photocopying
- Desk
Bedroom
- Alarm clock
Fitness
- Fitness center
Reviews of Viceroy Santa Monica
8.3
Very good
1216 verified ratings
Wonderful
520
Very good
248
Good
176
Okay
111
Fair
80
Mediocre
37
Poor
44
Summary of reviews
Guests say
Guests appreciated the hotel's great location, with easy access to the beach and nearby attractions. However, many expressed dissatisfaction with customer service, citing overcharging and slow responses to requests. Cleanliness was generally praised, but complaints about value for the price charged were common, with several guests feeling that the cost did not match the quality of the experience. Room size and bathroom facilities also received mixed reviews.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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8.3 out of 10
679 reviews
8.3 out of 10
7 reviews
7.6 out of 10
8 reviews
7.8 out of 10
4 reviews
All reviews
Pros (+) The location is good - very close to the beach and restaurants
Cons (-) Horrible customer service - they overcharged me for a number of items, including mini bar purchases that we didn't make, and then 'investigated' while we waited 20 minutes for them to tell us they had no receipts. They never apologized after essentially suggesting we were lying. They rented out the entire pool and outdoor area for a Lincoln car event so guests had zero access to the outdoor pool a...
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Pros (+) It didn't have the elegance - seemed cheesy w decor. We were sad it wAsnt on the beach for $650 a night. Dining room was not inviting - just a sad time overall but the beds were soft and linens were good.
Pros (+) It has a great service Very nice decoration and design Great location (crossing the street is the Hotel Shutters, on Ocean Avenue and 5 minute walk to third street promenade)
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What amenities are available at Viceroy Santa Monica?
Viceroy Santa Monica Hotel offers a range of amenities including an on-site bar, lounge, restaurant, pools, fitness center, room service, laundry service, dry cleaning, baggage storage, ATMs, and a multilingual concierge.
What are the common complaints about Viceroy Santa Monica?
Some guests have mentioned concerns about hidden charges, parking fees, and the lack of certain amenities such as a microwave and room service.
What can guests expect in the rooms at Viceroy Santa Monica?
Every room at Viceroy Santa Monica Hotel is equipped with air conditioning, heating, a private bathroom with a bathtub, shower, and free toiletries, as well as a flat-screen TV, work desk, and minibar.
When is the best time to visit Viceroy Santa Monica?
Viceroy Santa Monica is an ideal destination, especially during the high season in October, offering great views, modern amenities, and close proximity to popular attractions like Ocean Avenue and Palisades Park.
How is the customer service at Viceroy Santa Monica?
Guests have praised the staff at Viceroy Santa Monica for their friendliness, professionalism, and helpfulness, making the overall experience enjoyable and memorable.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for an Ocean View Room
Consider upgrading to a room with a full ocean view, as guests have reported being impressed with the stunning vistas.
Take Advantage of the On-Site Restaurant
Guests have enjoyed the delicious food at the hotel's restaurant, making it a convenient dining option during your stay.
Explore Nearby Attractions
The hotel's proximity to popular destinations like the Santa Monica Pier and Venice Beach Boardwalk makes it an ideal base for exploring the area.
Be Mindful of Additional Fees
Keep in mind that some guests have mentioned unexpected charges, such as a facility use fee and high parking costs, so it's advisable to inquire about all potential fees upfront.
Consider Noise Levels
Some guests have noted that traffic noise and a nearby workers' strike caused disruptions, so light sleepers may want to take this into account when booking.
Request Early Check-In
If you anticipate arriving before the standard check-in time, it may be worth requesting an early check-in to avoid any inconvenience upon arrival.
Utilize the Fitness Center
The hotel offers a modern and clean gym facility, providing a convenient option for guests to maintain their fitness routines during their stay.
Take Advantage of the Bike Rentals
Guests have enjoyed the experience of exploring the area with the hotel's bike rentals, offering a fun and eco-friendly way to get around.
Inquire About Room Upgrades
Some guests were pleasantly surprised by complimentary room upgrades, so it may be worthwhile to inquire about available upgrade options during check-in.
Check for Special Offers
Keep an eye out for special offers or packages that the hotel may have, as some guests have reported receiving perks such as complimentary breakfast to offset any inconveniences.
Location
1819 Ocean Avenue, Santa Monica, CA 90401
What's nearby
- Original Muscle Beach372 yd
- International Chess Park0.3 mi
- Santa Monica Pier0.4 mi
- Santa Monica Place0.5 mi
- Dorothy Green Park0.5 mi
- Third Street Promenade0.6 mi
- Venice Beach Boardwalk1.8 mi
- Revolver Gallery1.8 mi
- Bergamot Station1.9 mi
- Santa Monica Museum of Art1.9 mi
- Institute of Contemporary Art, Los Angeles1.9 mi
- Douglas Park2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Viceroy Santa Monica
Low season | January |
|---|---|
High season | September |
Average price (weeknight) | $524 |
Average price (weekend night) | $498 |
When to book a room at Viceroy Santa Monica
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Top tips for your stay at Viceroy Santa Monica
FAQs when booking at Viceroy Santa Monica
Nearby hotels and places to stay
Closest
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See most recommended stays in Santa MonicaGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Los Angeles |
Distance to airport | 6.6 mi |