Pros (+) The staff was great. The rooms are spacious and the breakfast is varied and tasty.
5 stars
Pullman Santiago Vitacura
Photos of Pullman Santiago Vitacura
Overview
The remodeled Hotel Pullman Santiago Vitacura is fabulously located in one of the most sophisticated areas of the Chilean capital, close to Bicentennial Park, shopping malls, art galleries, bars, and restaurants. With incredible views of the mountain range, Pullman Vitacura has a fitness center, terraces, an outdoor pool, covered parking, free WIFI in all common areas, and more.
Latest deals for Pullman Santiago Vitacura
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Pullman Santiago Vitacura
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Designated smoking area
General
- Window
- Family rooms
- Soundproof rooms
- Telephone
- Mountain view
- Storage available
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Kitchen
- Microwave
- Kitchenware
- Refrigerator
- Kitchenette
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Toilet paper
- Public bath
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Things to do
- Gift shop
- Bicycle rental
- Golf
Pool
- Rooftop pool
- Outdoor pool
- Pool with a view
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Pullman Santiago Vitacura
8.7
Very good
2407 verified ratings
Wonderful
1351
Very good
420
Good
306
Okay
119
Fair
106
Mediocre
48
Poor
57
Summary of reviews
Guests say
Guests appreciated the great breakfast options and the cleanliness of the hotel. However, there were multiple complaints regarding the service, with guests feeling overcharged and experiencing unhelpful staff. Overall, the hotel has potential but needs to address its service issues.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
290 reviews
8.5 out of 10
2 reviews
All reviews
Pros (+) The staff was helpful; parking was free; location was good albeit not very close to the center of town.
Cons (-) The breakfasts were good, but not great.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a rooftop pool with a view, a fitness center, and a garden, providing guests with various options for relaxation and recreation during their stay.
Is parking available at the hotel?
Yes, the hotel offers free parking and a shuttle service for additional convenience.
How is the food quality at the hotel?
Guests can expect a great breakfast spread, a nice restaurant, and the option for food to be delivered to their accommodation. The hotel also offers a bar/lounge and a coffee shop for a variety of dining experiences.
What can guests expect in terms of cleanliness?
The hotel is known for its cleanliness, spacious and well-furnished rooms, and daily housekeeping, ensuring a comfortable and hygienic environment for guests.
What is the best time to visit the hotel?
The hotel's high season is in April, offering an excellent opportunity for guests to enjoy the modern, clean, and recently restructured facilities and the nearby attractions in Santiago.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, especially those facing the Andes or the city, for a more enjoyable stay.
Consider Booking in Advance for UN Meetings
If visiting during UN meetings, it's advisable to book rooms in advance to secure better rates due to high demand.
Be Mindful of Exchange Rates
Guests cautioned against using the money exchange machine in the hotel, suggesting that it offers unfavorable rates.
Check Room Cleaning and Reservation Accuracy
Some guests experienced issues with room cleaning and reservation accuracy, so it's advisable to double-check these aspects during the stay.
Be Aware of Internet Connectivity
Several guests reported poor internet connection, particularly on higher floors, so it's important to consider this when choosing a room.
Take Advantage of the Rooftop Pool
Despite some negative feedback, the rooftop pool offers a great spot to relax and enjoy the views, making it worth a visit.
Explore Nearby Dining Options
The hotel's location provides easy access to numerous restaurants and eateries, offering a variety of dining choices within walking distance.
Consider Transportation Options
While the hotel is not close to a subway station, guests can easily access buses or cabs to explore the area, providing convenient transportation alternatives.
Request Adjacent Rooms for Families
If traveling with family and requiring adjacent rooms, it's recommended to request this during the booking process to ensure a more convenient stay.
Be Cautious with Room Requests
Some guests experienced issues with room amenities, such as the lack of a kettle or issues with the shower, so it's advisable to communicate specific requirements with the hotel in advance.
Location
Av Vitacura 3201, Santiago 763-0578
What's nearby
- Sky Costanera0.8 mi
- Costanera Center0.8 mi
- Santiago Metropolitan Park2.2 mi
- Santuario del Cerro San Cristóbal2.3 mi
- Plaza Baquedano2.9 mi
- Los Dominicos Handicraft Village3.3 mi
- Pontificia Universidad Católica de Chile3.4 mi
- Santa Lucia Hill3.5 mi
- Mapocho Cultural Center3.6 mi
- Plaza de Armas3.6 mi
- Catedral Metropolitana de Santiago3.7 mi
- University of Chile3.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Pullman Santiago Vitacura
Low season | January |
|---|---|
High season | December |
Average price (weeknight) | $146 |
Average price (weekend night) | $117 |
When to book a room at Pullman Santiago Vitacura
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Pullman Santiago Vitacura
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Value for money | 8.4 |
|---|---|
Distance to city center | 4.2 mi |
Nearest Airport | Santiago Arturo Merino Benitez |
Distance to airport | 10.8 mi |
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