Broken elevator buttons No hot water in the shower
3 stars
Hotel Alcala del Rio
Photos of Hotel Alcala del Rio
Overview
Hotel with free breakfast, near Costanera Center This smoke-free hotel features an outdoor pool, a rooftop terrace, and a conference center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite. Hotel Alcala del Rio offers 50 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool. Children under 13 years old are not allowed in the swimming pool without adult supervision.
Amenities at Hotel Alcala del Rio
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- Business center
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
- Key card access
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Bathroom
- Hairdryer
- Toilet
- Public bath
- Shower
- Private bathroom
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Dining
- Restaurant
- Bar/Lounge
- Minibar
Parking and transportation
- Parking
- Airport shuttle
General
- Telephone
- Storage available
Health and safety
- Daily housekeeping
- Safe
Pool
- Plunge pool
- Outdoor pool
Outdoor
- Terrace/Patio
Workspace
- Desk
Family friendly
- Complimentary breakfast
Reviews of Hotel Alcala del Rio
8.2
Very good
1076 verified ratings
Wonderful
431
Very good
240
Good
198
Okay
73
Fair
66
Mediocre
37
Poor
31
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, cleanliness, and the helpfulness of the staff. While some mentioned issues with the Wi-Fi and bathroom amenities, the overall experience was positive, with many guests expressing satisfaction with their stay.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
54 reviews
7 out of 10
3 reviews
All reviews
Pros (+) Front desk people were extremely helpful and kind. Breakfast was wonderful. The hotel in general was very quite, making it easy to work and sleep. The location is excellent.
Cons (-) The internet speed was extremely slow and often not working at all. FaceTime was nearly impossible the whole time.
Pros (+) Location & Clean
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a really good breakfast with enough options, as mentioned by many guests in their reviews.
How is the cleanliness of the hotel's rooms and facilities?
Guests have praised the hotel's cleanliness, mentioning that the room was perfect and they enjoyed the pool.
Is parking available at the hotel?
Yes, the hotel provides free parking, making it convenient for guests who are driving.
What are the highlights of the hotel's staff and customer service?
The staff at the hotel is described as amazing, friendly, polite, and helpful by numerous guests in their reviews.
When is the best time to visit the hotel?
The hotel's great location and fantastic staff make it a wonderful place to stay at any time, as highlighted by many guests in their reviews.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the nearby attractions comes highly recommended.
Take Advantage of the Outdoor Pool
Guests enjoyed the outdoor pool, so consider packing your swimsuit and taking some time to relax by the pool during your stay.
Consider the Family-Friendly Amenities
The complimentary breakfast and family-friendly atmosphere were highlighted by guests, making this hotel a good choice for families.
Check the Room Size
Some guests found the rooms to be quite small, so if space is a priority for you, consider inquiring about room sizes or upgrading to a larger room if available.
Be Mindful of Bathroom Size
Several guests mentioned that the bathrooms were on the smaller side, so if bathroom space is important to you, consider this aspect when booking.
Note the Basic Breakfast Options
While the breakfast was praised by some, others found it to have limited options. If breakfast is an important part of your stay, it's worth considering this aspect.
Take Advantage of the Helpful Staff
Many guests praised the staff for being friendly and helpful, so don't hesitate to reach out to them for any assistance or recommendations during your stay.
Consider the Location
The hotel's location was highlighted by many guests, but it's worth noting that some found it a bit of a walk to the metro. Keep this in mind when planning your daily activities.
Be Prepared for Potential Maintenance Issues
Some guests experienced issues such as broken elevator buttons and a lack of hot water in the shower, so it's advisable to be prepared for potential maintenance-related inconveniences.
Enjoy the Quiet Atmosphere
Guests appreciated the quiet and peaceful environment due to fewer people, making it a good choice for those seeking a restful stay.
Location
Padre Mariano, 331, Santiago
What's nearby
- Costanera Center0.8 mi
- Sky Costanera0.8 mi
- Santiago Metropolitan Park0.8 mi
- Santuario del Cerro San Cristóbal0.9 mi
- Plaza Baquedano1.3 mi
- Pontificia Universidad Católica de Chile1.8 mi
- Santa Lucia Hill1.9 mi
- Plaza de Armas2.1 mi
- Catedral Metropolitana de Santiago2.1 mi
- Mapocho Cultural Center2.2 mi
- University of Chile2.4 mi
- Plaza de la Constitucion2.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Alcala del Rio
Low season | September |
|---|---|
High season | August |
Average price (weeknight) | $59 |
Average price (weekend night) | $65 |
When to book a room at Hotel Alcala del Rio
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Alcala del Rio
FAQs when booking at Hotel Alcala del Rio
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Value for money | 8.5 |
|---|---|
Distance to city center | 2.6 mi |
Nearest Airport | Santiago Arturo Merino Benitez |
Distance to airport | 9.9 mi |
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