Capcana Hotel Jardins

The hotel offers a variety of amenities including a Lebanese restaurant, spa and wellness center, and a beauty salon for guests to enjoy.

Some guests have mentioned concerns about the cleanliness, particularly regarding old bed linen and bath towels, as well as issues with mold in the bathrooms.

The hotel provides parking options including private parking, valet parking, and shuttle service for guests' convenience.

Guests can expect friendly and helpful staff who are English-speaking, and the hotel also offers a 24-hour front desk and wake-up service.

The low season is in January, while the high season is in May, so guests may want to plan their visit accordingly to avoid peak times.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported that the rooms can be noisy, especially in the morning. Light sleepers may want to consider requesting a quieter room or bringing earplugs.

A few guests noted issues with room maintenance, such as broken windows, mold, and uncomfortable beds. It may be wise to inspect the room upon arrival and report any issues to the staff promptly.

The hotel's proximity to attractions like the Museu de Arte de São Paulo and Parque Ibirapuera makes it an ideal base for sightseeing. Take advantage of the convenient location to explore these nearby places of interest.

Some guests mentioned concerns about bathroom cleanliness and maintenance, including mold and leaking sinks. It's advisable to check the bathroom upon arrival and request a change if necessary.

A few guests experienced issues with the elevator, including long wait times and malfunctions. Guests with mobility concerns may want to inquire about the current status of the elevator and request a room on lower floors if needed.

Several guests praised the Lebanese restaurant on the property, highlighting it as a noteworthy dining option during their stay.

The hotel's spa and wellness center received positive feedback from guests. Consider indulging in some relaxation and rejuvenation during your stay.

Many guests appreciated the friendly and helpful nature of the hotel staff. Don't hesitate to engage with them for recommendations or assistance during your stay.

While some guests enjoyed the breakfast, others found it lacking in variety and quality. Consider exploring nearby dining options for breakfast or managing expectations regarding the hotel's breakfast offerings.