Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.9 "Location is great."
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8.1 "Breakfast is good."
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6.8 "Service is ok."
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6.4 "Food is average."
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6.0 "Average value."
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4.5 "Not very comfortable."4.5 "55% didn't like the
uncomfortable beds ." 1.7 "83% thought it wastoo noisy ." 0.8 "Air conditioning was criticized by 92%." 2.5 "75%criticized the small bathroom ." -
4.1 "Rooms are not good."3.5 "65%
complained about the bathroom ." 4.9 "51% saidrooms were dirty ." 4.5 "55% didn't like theuncomfortable beds ." 1.1 "89% thought they werepoorly maintained ." 0.8 "For 92%, therooms looked old ." 0.0 "100% foundproblems with the furniture ." 0.8 "Air conditioning was criticized by 92%." 3.1 "69% said thebathroom was dirty ." 2.5 "75%criticized the small bathroom ." -
3.9 "Bad amenities."4.1 "59% thought the
building wasn't nice ." 3.3 "67% thought thefacilities needed updating ." -
3.8 "Internet is poor."3.2 "68% said the
wifi quality was bad ." -
3.3 "Pool is below average."
Overall Rating
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9.1 "Terrific location."
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8.1 "Breakfast is good."
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6.6 "Service is ok."
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5.9 "Food is average."
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5.6 "Average value."
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4.8 "Not very clean."4.8 "52% said
rooms were dirty ." -
4.6 "Not very comfortable."4.3 "57% didn't like the
uncomfortable beds ." 3.0 "70%criticized the small bathroom ." 1.9 "81% thought it wastoo noisy ." -
3.9 "Bad amenities."
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3.9 "Rooms are not good."3.4 "66%
complained about the bathroom ." 4.8 "52% saidrooms were dirty ." 4.3 "57% didn't like theuncomfortable beds ." 1.1 "89% thought they werepoorly maintained ." 3.0 "70%criticized the small bathroom ." -
3.8 "Internet is poor."3.3 "67% said the
wifi quality was bad ."
Overall Rating
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8.9 "Location is great."
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8.3 "Breakfast is good."
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6.7 "Service is ok."
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5.0 "Average cleanliness."
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4.5 "Not very comfortable."
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4.1 "Internet is poor."3.6 "64% said the
wifi quality was bad ." -
3.8 "Rooms are not good."4.6 "54% said
rooms were dirty ."
Overall Rating
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8.7 "Location is great."
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7.1 "Good service."
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4.1 "Rooms are not good."
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2.8 "Horrible vibe."
Overall Rating
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8.9 "Location is great."
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8.2 "Breakfast is good."
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7.0 "Good service."8.5 "85% found the
staff to be very friendly ." -
6.7 "Food is average."
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4.5 "Not very comfortable."4.7 "53% didn't like the
uncomfortable beds ." 1.6 "84% thought it wastoo noisy ." -
4.1 "Bad amenities."4.3 "57% thought the
building wasn't nice ." -
3.7 "Rooms are not good."4.7 "53% didn't like the
uncomfortable beds ." 4.8 "52% saidrooms were dirty ." 1.0 "90% thought they werepoorly maintained ." 0.8 "For 92%, therooms looked old ." 3.0 "70%complained about the bathroom ." -
3.7 "Internet is poor."3.2 "68% said the
wifi quality was bad ." -
3.0 "Horrible vibe."2.5 "75%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.7review from
mattress, and gym equipment
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7.7review from
Great value for the $$.
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7.3review from
Room Condition and Buffet Breakfast Some Hotel Staff don´t speak english or spanish
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5.3review from
Conveniently located near Paulista Avenue in a safe and nice neighbourhood. Friendly reception staff, clean spacious rooms. A lot of noise coming in the room from the hall ways and the neighbour rooms. Because a lot of airline crew is staying in this hotel, it is noisy night and day. Will not stay again in the hotel for this reason.
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7.7review from
A nice hotel with a very willing staff, though I sometimes wondered about their training--a couple of mix-ups regarding my check-out, checking minibar just after I arrived and then 2 times the next day. Very good breakfast incl. Good advice about free shuttles to restaurants. Jardins is a good area, but not really close to much. Several restaurants nearby, though, one 24/7 with buffet. Has spa, pool. Your rate was good, but everything else there is expensive. Internet cards are quite expensive.
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7.6review from
I have stayed at the GTPP many times, and love it. The staff is friendly and efficient and the rooms are clean and modern. Some of the cable channels have static, the signal is not clear. That's the only thing I can complain about.
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4.0review from
The check out time, which incidentally they presented me with the check out bill 3 days before my reservation and I was leaving that day because myself and my nephew did not sleep for 2 nights we stay there as the amount of noise, banging, screaming and other items ( I guess building is poorly built as it transfers noise more than usual, even with the type of " heavy use" by call girls and other heavy users. The hotel is really a " business" hotel whereas it is a headquarters for call girls to meet and do business with clients. The room I was in ( not only me but my nephew could not sleep even after I took 2 prescription sleeping pills!) was very noise as well as you would hear as if it was in the same room, beds banging, screaming, water running down and flushing and so on. I did complaint to front desk ( Ms. Gabriela on duty ) and she said on the first day they had other complaints but room next door had left. Unfortunately, that was not the only case! The only thing I require when using a business hotel is a good bed and clean room! This was a disgrace!
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7.6review from
Staff was professional, and did not charge me for an overnight guest as many other hotels in Brazil do. The elevator is a little slow, and the free Internet is now only for 20 minutes -- but the Internet fee is stil extremely reasonable.
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4.4review from
The location and breakfast. Services make no difference between tourists and business people. The previous user of the room left a bunch of hair on the bath tube wall. I did not wash it out and left it there. The hair was still there 8 days later when I left. I asked for a flat iron 3 times and finally got one on the 3rd day. But what was really anoying was the letter received in the middle of the week asking me to go down and pay my bill up to that point. The clerk has a a story to tell you that goes like this: "our system automatically issues this letter everytime a room bill reaches 1000 reais (about 500 dollars). We have no control o n the system and this partial payment is optional...bla bla bla". Since he said it was optional I asked to pay the entire bill at the last day. Well, the clerk did not allow me to leave without paying. My access to the room would not be renewed if I didn't. I then asked them to tell me why they do not inform this specific rule on the web site or when a guest checks in. They did not answer that question. I encouraged them to be honest and transparent with their guest and inform this rule right from the first day and on the reservation page.
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7.2review from
location in the center of Jardin. Staff friendliness (though they offered a taxi to airport which was too expensive). I was worried by some reviews about the hotel being sub-standard. It is certainly not very luxorious, but for the money you pay, it is good for one or two nights.
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7.7review from
Great value for the $$.
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7.3review from
Room Condition and Buffet Breakfast Some Hotel Staff don´t speak english or spanish
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7.7review from
A nice hotel with a very willing staff, though I sometimes wondered about their training--a couple of mix-ups regarding my check-out, checking minibar just after I arrived and then 2 times the next day. Very good breakfast incl. Good advice about free shuttles to restaurants. Jardins is a good area, but not really close to much. Several restaurants nearby, though, one 24/7 with buffet. Has spa, pool. Your rate was good, but everything else there is expensive. Internet cards are quite expensive.
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7.6review from
I have stayed at the GTPP many times, and love it. The staff is friendly and efficient and the rooms are clean and modern. Some of the cable channels have static, the signal is not clear. That's the only thing I can complain about.
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7.6review from
Staff was professional, and did not charge me for an overnight guest as many other hotels in Brazil do. The elevator is a little slow, and the free Internet is now only for 20 minutes -- but the Internet fee is stil extremely reasonable.
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7.2review from
location in the center of Jardin. Staff friendliness (though they offered a taxi to airport which was too expensive). I was worried by some reviews about the hotel being sub-standard. It is certainly not very luxorious, but for the money you pay, it is good for one or two nights.
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5.7review from
mattress, and gym equipment
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5.3review from
Conveniently located near Paulista Avenue in a safe and nice neighbourhood. Friendly reception staff, clean spacious rooms. A lot of noise coming in the room from the hall ways and the neighbour rooms. Because a lot of airline crew is staying in this hotel, it is noisy night and day. Will not stay again in the hotel for this reason.
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4.0review from
The check out time, which incidentally they presented me with the check out bill 3 days before my reservation and I was leaving that day because myself and my nephew did not sleep for 2 nights we stay there as the amount of noise, banging, screaming and other items ( I guess building is poorly built as it transfers noise more than usual, even with the type of " heavy use" by call girls and other heavy users. The hotel is really a " business" hotel whereas it is a headquarters for call girls to meet and do business with clients. The room I was in ( not only me but my nephew could not sleep even after I took 2 prescription sleeping pills!) was very noise as well as you would hear as if it was in the same room, beds banging, screaming, water running down and flushing and so on. I did complaint to front desk ( Ms. Gabriela on duty ) and she said on the first day they had other complaints but room next door had left. Unfortunately, that was not the only case! The only thing I require when using a business hotel is a good bed and clean room! This was a disgrace!
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4.4review from
The location and breakfast. Services make no difference between tourists and business people. The previous user of the room left a bunch of hair on the bath tube wall. I did not wash it out and left it there. The hair was still there 8 days later when I left. I asked for a flat iron 3 times and finally got one on the 3rd day. But what was really anoying was the letter received in the middle of the week asking me to go down and pay my bill up to that point. The clerk has a a story to tell you that goes like this: "our system automatically issues this letter everytime a room bill reaches 1000 reais (about 500 dollars). We have no control o n the system and this partial payment is optional...bla bla bla". Since he said it was optional I asked to pay the entire bill at the last day. Well, the clerk did not allow me to leave without paying. My access to the room would not be renewed if I didn't. I then asked them to tell me why they do not inform this specific rule on the web site or when a guest checks in. They did not answer that question. I encouraged them to be honest and transparent with their guest and inform this rule right from the first day and on the reservation page.
