Services and conveniences
Accessibility and suitability
Basics
Bathroom
Dining
General
Pool and spa
Parking and transportation
Media and entertainment
Health and safety
Laundry
Bedroom
Things to do
Outdoor
Workspace
Family friendly
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's breakfast?
The breakfast offers a smoothie and juice bar, special diet options, made-to-order chef items, and great coffee, making it a rare and exceptional experience.
Is the hotel suitable for long stays?
The hotel offers better rates for long stays, but there have been concerns about communication and room management for extended stays.
What can guests expect from the hotel's staff and service?
The staff is described as super friendly, efficient, attentive, and v attentive, providing excellent service and making guests feel well taken care of.
What are the main highlights of the hotel's location and amenities?
The hotel boasts an excellent location, a great view, and extensive amenities such as an amazing bar, fantastic gym, and a superb breakfast.
What are the common concerns about the hotel's facilities?
Some concerns have been raised about the pool area, outdated furniture in the rooms, and ongoing construction, indicating areas for improvement.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Executive Lounge
Guests highlighted the excellent service and great breakfast in the executive club on the 23rd floor. Consider booking a room that includes access to the executive lounge for added value.
Consider the Location for Runners
The hotel is in a perfect spot for the Sao Silvestre race, making it convenient for runners participating in the event.
Check the Special Diet Options at Breakfast
The breakfast offers a range of special diet options, including a smoothie and juice bar, and made-to-order chef items such as omelettes. This is particularly appreciated by health-conscious guests.
Be Mindful of Room Selection
Some guests mentioned that the bedrooms may be in need of a renovation, so it might be worth checking for any recent updates or refurbishments when booking.
Utilize the Fitness Center
The hotel has a well-equipped fitness center, which received positive feedback from guests. Consider taking advantage of this facility during your stay.
Be Aware of Potential Noise
Some guests noted that ongoing construction on the ground floor and noisy lifts were a downside. If sensitive to noise, it may be beneficial to inquire about potential disturbances during your stay.
Consider Opting for the Club Floor
Guests spoke highly of the amazing service in the club lounge. If you value personalized service and exclusive amenities, booking a club floor room might enhance your experience.
Take Note of Potential Communication Issues
Some guests experienced poor communication regarding room status and check-out. It may be helpful to confirm arrangements and storage of belongings with the staff to avoid any misunderstandings.
Check for Safe Malfunctions
One guest encountered a malfunctioning safe in their room. It's advisable to test the safe upon arrival to ensure the security of your belongings.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | October | $266 | $537 |
Cheapest month to stay with an average 41% drop in price. | Most expensive month to stay with an average 24% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.9 | 1.8 mi | Sao Paulo Congonhas | 4.8 mi |