Sarcelles Hotels

Attitude of staff was good Bathroom tap was away from sink, door entry card needed re coding 5 times, pay dispenser was empty of plain water for 3 days

Croissants were fresh in the morning. Cleanliness of the room.

It's closeness to train station, park and quietness Breakfast was poor due to lack of cooked hot food.

Nothing Everything

paris see 1st comment

Hotel not clean,neighborhood not safe.

It was exactly as described. No frills. Cheap. Available (during RWC) Should perhaps note that the area in which it is situated can be rather undesirable after dark

Hotel functioned well, was clean and reception staff were helpful. Bar was very poor - highly priced and staff not really suited to the role. Communication not their thing.

The bartender that night was great. The lady at the front desk when I first checked in was very nice and helpful. The shower was nice. It's close to CDG. I had requested a late checkout when I booked the hotel, and they told me that was possible, but when I checked in, they had no record of my request. I ended up having to pay 25€ to upgrade, which would also get me free breakfast in the morning, and the lady at the front desk was very nice and helpful. The next day, I got a call at 12:30 telling me that checkout was at 12:00 and that it was 10€ per hour to stay later. I told them I'd already paid for the upgrade last night. They looked around and found it and apologized for the confusion. Then as I checked out, they told me I had to pay 26€ for breakfast. I had to go through the whole thing all over again and show them my receipt before they sorted it out. Rooms were run down. Heat was on one temperature only, and adjusting the thermostat didn't help. I had to open the windows it was so hot. Food was mediocre and over priced. The menus they gave us were old, so the food was actually 5€ more than it even showed on the menu, and it wasn't good. (And they didn't tell us about the price difference until they brought the bill.) This hotel is in no way a 4 star hotel. There are tons of hotels in that area close to CDG. Stay at one of those.

Old and dingy. I thought from the reviews and pictures it was new, but the place was pretty rough.

No free internet

Staff at front desk very helpful and friendly. Vrey clean nice atomsphere. The hotel shuttle service (Blackline?) is really bad. If travelling with luggage it will be a nightmare for older or infirm persons. It is however free, so can't complain too much.......Nowhere quiet to have a meal.

At airport Convenient Breakfast good Carpet dirty Bathroom mildew on tiles Air freshener too strong

nothing The price wat to high and we slept with all the painters in the hallway we had to jump over the paint cans and it smelled. We could not move in the room the beds were to close to each other and that all for $250 / a night.

once found (they were still putting the signs up in the terminal, very convenient place to stay. it was surprisingly quiet. stained carpet, small rooms, cant open the windows for fresh air, to the extent that it was a relief to get outside the next morning

The closeness to CDG, which made our start on Saturday am so much less stressful. When we checked into the room, there was no coffee, no sugar, no milk available for us to make a drink. There was only 1 set of towels visible, the others were in the wardrobe, but had not seen these.

Very nice service in the Hotel I had a old room with bad wallpaper and a very used bathroom.

Nothing special It is located not at the terminal but in 15-20 minnutes away by shuttle bus. It is not clearly mentioned that actually there are 3 different Novotels there and you need to carefully check which one is the right one.

Shuttle bus driver was very helpful. Attractive lobby. Business type hotels are sometimes not particularly friendly to the ordinary traveller. This was the case at this hotel. Internet access cost 5 Euros for 15 minutes ( in the lobby) Many hotels I find give this as a free service now. Room was clean but not exceptional.