Good to know
|Distance to city center||0.3 mi|
|Nearest Airport||Savannah/Hilton Head|
|Distance to airport||7.3 mi|
|"Super friendly and accommodating staff."||(in 11 reviews)|
|"Location and staff were excellent."||(in 166 reviews)|
|"Beautiful balcony overlooking the River."||(in 87 reviews)|
|"There were 2 arm chairs and beds."||(in 2 reviews)|
Time of year
Show reviews that mention
|able to check||in 5 reviews|
|charm with history||in 18 reviews|
|favorite place||in 22 reviews|
|friendly and accommodating||in 19 reviews|
|great view||in 85 reviews|
|happy hour||in 46 reviews|
|historic district||in 18 reviews|
|historic hotel||in 8 reviews|
|loved the location||in 309 reviews|
|old building||in 28 reviews|
|right on the river||in 130 reviews|
|river view room||in 288 reviews|
|rocking chairs||in 9 reviews|
|staff and the valet||in 45 reviews|
|staff was very friendly||in 242 reviews|
|training in customer service||in 11 reviews|
|valet parking||in 95 reviews|
|wine and cheese||in 29 reviews|
The bed was a little bit uncomfortable
Beautiful facility and location was perfect
We did lose water briefly during our stay, I understand things like this may happen especially in the older buildings. The staff were great in their response to this problem. Our main complaint centered around one particular staff member at the front desk during the evening time around 6pm. She was not approachable to be the one to check us in. Not helpful at all. We felt as if we were bothering her to check in. We also had guests arrive to visit us around 6 pm on our 2nd day. They called her “grumpy”. And yes it was the same individual. We later over heard a conversation at the elevator. Those guests had the same experience from this lady as we did. She definitely does not need to be in customer service. Every other staff member we encountered was friendly and smiling.
Perfect location, beautiful old inn, very clean. Extremely comfortable beds
The fact that this hotel is located in the heart of Savannah is its only redeeming quality.
The staff and state of the hotel were dreadful. The hotel was under a full-on renovation, unbeknownst to me of course when I made the reservation, and the staff had a TERRIBLE, DISRESPECTFUL attitude toward their clients, particularly when I couldn't sleep due to noise their equipment was creating. After moving rooms out of desperation to get some sleep, I was even hung up on by a hotel front desk staff person when I called her out when she had the audacity to call my room at 7 in the morning after knowing I hadn't been able to get to sleep until after 4am.
I have stayed here many times, even on my honeymoon. The staff is marvelous, however booking.com failed to inform us that the facility was under renovation at the time I made the reservation. I discussed my concern with the front desk staff and they informed management. The management was very accommodating to my wife & I about this. Thanks to everyone at The River Street Inn.
There is nothing not to like.
The River Street Inn is a 200 year old converted cotton warehouse overlooking the Savannah River and Historic River Street in the center of Savannah's famous Historic District. Our unsurpassed location is within walking distance of downtown Savannahs premier shops, restaurants, and attractions. Many of our 86 guest rooms feature original fireplaces, heart of pine flooring, floor to ceiling windows, and brick walls.
based on 2,785 reviews
Things to Know
- Friendly atmosphere
- Wonderful sightseeing
Policies vary by room type and provider.
Reviews about River Street Inn
Most Popular Landmarks
- Johnson Square 177 yd
- Lucas Theatre 209 yd
- Wright Square 386 yd
- Telfair Museum of Art 0.3 mi
- James Oglethorpe Monument 0.4 mi
- Cathedral of St. John the Baptist 0.5 mi
|Savannah/Hilton Head||7.3 mi|
|Hilton Head Island||25 mi|
|Savannah, Georgia||3.4 mi|
|Yemassee, South Carolina||44.3 mi|