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The staff were so friendly and the hotel is very clean The hotel bar was very expensive even for a hotel bar
Shower broken and was not fixed. Boiler stopped working; so we had no hot water for a day.
the room was very clean and tidy. breakfast was good.nice and quiet environment. the frequency of the shuttle bus to town and airport. especially they don't have service on weekend.
Friendly staff, nice atmosphere
The restaurants were very good. Sometimes it took a lot of time to drink something.
The location in the green environment.
the location cold welcome and sercices
Location is excellent, nice neighbourhood Food was great There was a huge problem with paying by credit card. 1. The machine used for paying by credit card didn't work 2. The staff of the hotel wasn't familiar with that machine and wasn't able to use it. Conclusion: Jolly Hotels cannot permit themselves such situations!!
Quiet area, good breakfast No wireless lan in room; no direct access to car-garage
comfort, room service, the prices were a bit high for such period
Position at LIN aiport for early flights. Have now also hotel suttle Lobby / room a bit too warm. Ventilation system not good
Comfortable room at a good price Restaurant expensive for unremarkable food
The hotel had a warm feeling and was extremely comfortable to stay in. No alcohol in the fridge.
Convenient for my first business appointment N/A
Next to airport. Service could be better.
location near to airport
Very nice staff and food.
Very friendly and helpful staff
Excellent staff and location to the airport with free shuttle for our flight. The food was the best we had during our trip!
The quality of the food and wine in the restaurant was excellent. The service staff was a close second. Rooms were too warm, and not in great repair.
We were lucky to be upgraded to an appartment. Very large and very well furnished, bright, comfortable and quiet. Great outdoor walk along the lake to the breakfast area. The place is not to be recommended for tourists wanting to discover Milan as quite far from the center. However Milano 2 is a little town by itself.
Near train station. Decor..terrible location.. Cocks crowing for hours on property. Extremely cheap finishes.
the rooms were large and very clean. staff were helpful the location.its in the middle of nowhere.theirs no resturants or anything close by.
you should take it out of your offerings location, structure, neighborhood, price
We chose this hotel for the convenient location to explore lakes area and also Milan without having to drive into the city. It was perfect for this and the friendly, helpful staff,the facilities provided throughout the hotel, and the spacious room were excellent.
The quality service, restaurant and breakfast Hard to find
The bathroom needs renewing
The comfortable of room
Room, food far from city center, staff service moderate especially in the restaurant
As I travel to an exibithion in RHO the location is ok. It's between the town and the fairground. Just prepare to spend 20/25€ per taxi service to go to town or to the fair.
The informations the staff gave about all the questions I asked them. I liked the hotel. This question doesn't apply.
rooms well equipped
Leaving All of it
good fascilities, mostly friendly people, good beds room underground without view, badly accessible with public transport
It is a very interesting hotel, for a couples))) The room was in a deep red colour, with a soft light and air conditioning. A very pleasant staff. It was very comfortable room with a parking place near. For me it was very important the location (near the airport). We were very satisfied with this place. Everything was great.
Good located, near to Linate Airport and the place where I worked and with parking lot. Breakfest must be improved, there is no internet connection on the room, there is only one restaurant nearby.
Customer service terrible, Breakfast choice not very good very basic, Rooms look like they was last decorated in the early 1970's and 4 mirrors above the bed was not a great nights sleep.
The room was good clean and no problems You should be aware (and I'm not joking!) that this is also used as a pick up joint for ladies of the night, which some of your clients mioght not be happy about !
Our group were surprised when we ariived at hotel becasue it was a special hotel for causal couple, we called "Love Hotel". We excepted international hotel as we had staied before. We think it is two much expensive compare than any other hotels we staied before (Location, facility, breakfast. etc...) We would not recommand you promote it at your website.
Extraordinary Circumstance like a space for mafia The unkind officer at night.
The room was clean and had a nice shower booth. My room was located at underground - no windows and fresh air.
room was nice soap
We received superior room instead of standard with no additional costs. The room was nice and comfortable, well designed, really nice bathroom. The breakfast in the hotel is tasty with many things to choose. Staff is friendly and helpful. The hotel is well located, very close to the Stacione Centrale and metro. We will definitely choose the hotel when we are in Milano again.
Breakfast buffet, bed, cleanliness Strange shower solution with large see-through glass towards bed
Nice lounge area with light snacks in the early evening. No coffee pot in the room. But that's typical for Europe.
Good service, nice room, colorful breakfast, all you need No
i booked for 2 standard double rooms and they upgraded to executive room the room was spacious with modern facilities. . especially bathroom was very good. breakfast was good and fresh. i had lunch at hotel restaurant as well the food was tasty as well. when i check in there is group tourists and it took long time to check-in. the receptionist was very unkind and he really annoying me. even i remember his name. but, when i check-out, the guy with glasses was extremely helpful and kind he was very busy though.
Мery nice design, all new, the room was very spacious, very nice modern hotel It was little bit cold in the room
The cleanness and facilities nothing
Good location, good breakfast, nearby shopping area. staffs were cold, not so freindly.
Opulent hotel, nice respite Pricey
Shuttle service to shopping area (very convenient when carrying a lot of bags) close to train station, delicious breakfast Spa at hotel is overpriced and has mediocre spa service, otherwise hotel is fantastic!
Room decor Breakfast prices were ridiculously high and quality was horrible. They also rip you off. We dined a la carte for breakfast the first day but were charged for the super high priced buffet. The good itself was horrible. Second morning all we had was juice , crossaint and coffee and were once again ripped off. This hotel is a rip off. Only good for business people billing their companies. Hotel was not even able to correct our charges during check out leaving us a bet other taste of being ripped off.
Very upscale with an attentive and helpful staff. The facilities and decor are kept in impeccable shape. The hotel is near the train station and there is a limo service to Piazza Duomo. Room service, mini-bar, and restaurant seemed excessively expensive, as is the charge for internet service.
for us not much was positive about this hotel unfortunately, we would definitely not go to this hotel ever again overpriced for five star hotel, poor hygiene in jacuzzi (growing mold on the side), tv did not work at first, nothing included in the initial room rate, exorbitant extra costs like 120 euros per night for pets (!!!), 22 euros or more per day for simple internet use, reception then also tried to charge us 20 euros extra per day for the already included buffet breakfast (the excuse was that american breakfast costs more than the continental breakfast, which was not advertised on the internet), taxi and concierge staff at the hotel entrance making fun and jokes about hotel clients in italian (unfortunately we understand italian very well...), tiny rooms, car key is taken away with or without the hotel client's permission and car is far away.
Great Hotel, great staff
all was excellent
Amazing service, incredibly thoughtful staff, and beautiful surroundings are expected at this hotel. 5 star service, 5 star price. Make sure you work out a way to include breakfast, as it is expensive, but divine. Be wary about the high valet prices. Overall, you pay for what you get and this property does not disappoint. High valet prices.
- Luxury. - The Value.
A great true five star hotel. Excellent and knowledgeable concierge. Location is outside of the Montepoleone shopping district so a nice oasis to come home to at pIazza Republica. Great part was frequent Benz stretch limo pickup and drop off from the hotel to La Scala/ Duomo and Montepoleone area -- that was extreme helpful with kids. Had an upgrade which was appreciated and not asked for. Breakfast were absolutely excellent and included in our price. Champagne, full hot foods and fresh fruits and pastries. Will definitely be back!! My only minor tif was pool was closed for renos. Minor and everything was to our or beyond our expectations.
Very curteous concierge staff and personnel in general. Very clean.
Everything about the hotel and the stay. Nothing I didn't like
Bad quality of the breakfast and bad quality of the restarant
Appreciated car parking. Great and helpful staff. Great location near subway. Greatly appreciated currency exchange service. Good breakfast.
Front desk staff very helpful advising us about the train. They provided us a box breakfast since we had to leave at 5am. Called the taxi for 5 am pick-up. Also provided me with nail polish remover. Even gave us a suite. Great buffet breakfast. Front desk staff called a taxi for us on the wrong morning & called us at 5 am to say it was there.
The hotel was very well situated, 1-2 mins from the underground station and a few stops from all the sights. I felt more information about the hotel and the facilities would have been very useful( a book in the room, with details of the facilities)
The big and perfect bed
size of room no
the hotel staff was very nice and communicative. The location is good, regarding the fact that in 10 minutes you are in the center of the city. the breakfast could be improved.
breakfast was great
Very comfortable and nice hotel. Good services and very kind staff. The windows were dirty and couldn't look out. The surroundings are not that nice.
Room was too cold, seem heater heat up to the temp set.
Our stay in Milan was excellent. Clean room, good service. The receptionists we're very helpful as far as directions and references to restaurants. No complaints!!
good location for Duomo and shops breakfast was too busy and not enough food or staff
Close to city centre The rooms are ancient and the price was so high. Would never stay again.
great hotel serving a huge breakfast selection, staff friendly, brilliant location near to shops and sightseeing,
Excellent breakfast. Great location Price for internet access was excessive
The location in the Milan city centre, just 5 minutes walking distance to Dome. The unaccommodating/uncordial staff at the reception. / The waiting: for check-in, for check-out, to get a table at breakfast during apparent peak-time, to find a table in the hotel lobby-bar during saturday daytime as they were hosting a conference.
New refurbished rooms are great (but not all floors, other are nice too), nice breakfast
Hotel staff were very friendly and helpful. The design of the hotel and the new refurbished rooms were really nice. Excellent choice for your stay at Milan.
Location, Value for money, efficiency, Taxa right outside Not very important, but mentioned here anyway: the view from the window, the bathroom was somewhat worn
the receptionist , Mr -i dont remember his name -help us with our flight cancellations in order to return to athens -he was exceptional the room was not very nice as the ones in the hotels internet site
Breakfast buffet, reception's assistance & location (Milan)
Good location Concierge not very helpful/knowledgable for a 5star hotel
he wortste hotel ever been..... should be rated as one star even less i was shocked of the place its petty to be called Le Meridian very old very dirty very awful
easy access to central milan
Convenient location right by central train station.
Staff is excellent and take care about details. They also noticed that it was my birthday and they sent to my room a cake and a bottle of excellent Spumante
location, and room size old equipement (TV, and phone not functioning), AC not functioning as well.
The lovely fruit and sweets when we returned to our room. The location was not near the sites we were interested in seeing.
the rabishest hotel i use it so far.
nice room, very good restaurant
Friendly, Comfortable + Fantastic Breakfast Location, Very close to Central Station. Not good area
We had a great time Hotel was beautiful. Our room was lovely and big with a nice balcony. Room service was excellent too. Will definitely return.
Excellent design, in room amenities and overall feeling, excellent location, but may get stuck in traffic to get close, so be prepared to walk "last mile" if you want to get there quicker, new and trendy Poor breakfast (charged extra 35Eur pp, without info that it is not included in price, not a value for money), little additional suggestion was offered - just menu handed, poor English of some staff (I guess they were not yet comfortable with their skills as hotel just opened), although express checkout was ordered in the evening, next morning had to wait for checkout, not yet many guests so hotel felt deserted
Please write at least 15 words Room service. Very unorganized
te spa relax its very good,wen zou are tired of all dhe shooping in milani dhe spa relax is the beter thing in this moment. the staf it was a litele slowli
Location was perfect. Rooms very nicely done up. Got a great rate as it was pretty much @ the eleventh hour.
The location of the Hotel Boscolo is perfect, nice designer Hotel The bathroom is much to small, the superiour room even doesn't have a bath, and the nice shower doesn't have much pressure on the water. The closets are very tiny and they are located in the small bathroom.The staff wasn't so friendly. The reception is just a table, so not client friendly. The seperate toilet is very noisy.
pool, restorant problems with staff
Comfort, size of rooms, design, location and service Insufficient shelfing for putting toiletries & clothes in the shower area
The room style and location Only the time of checkin and checkout
The location together with the view of the Duomo is, certainly, a big advantage! Also I'd point out a markable originality and cosyness of the rooms. Unfortunately, the level of service didn't meet our requirements. Thus, we waited for the in-room breakfast (consisting of omelet!!!) for an hour, giving constant calls to the room service and were almost late for the train after it. The change of the room also took quite a lot, something about an hour as well. All in all, they don't hurry to make guests' stay comfortable.
Location and staff was very friendly
The hotel is realy unconventional and creative in case of design. Services are not coresponding to five star hotel. The pool, which is one of the main atractivness is closing too early (8pm). We changed the room because of broken leg of the bed and broken shower. In the another room was noisy a electric equipment whole night. There was 15minutes waiting for a breakfest table. The breakfest choice was limited less than usual three stars hotel, despite the cost of breakfest was 35E per person. Very far from to be satisfied...
Everything! Brilliant staff, brilliant location, brilliant weather! The breakfast was unbelievable.
Great location just outside the central station and metro at the end of the street. Complimentary tea/coffe/water/snacks in the lounge. Great breakfast. Hotel staff very friendly and efficient. nothing.
I Liked The Mini Bar In The Room With Free Soft Drinks And Water, Also The Breakfast Was Excellent With a Great Selection Of Hot And Cold Food, The Staff Were Very Friendly And Helpfull.
for milano good price adn for italy not bad breakfast the room was very small and old furnished...
location the room as per the booking was superior double but was not up to the mark.
Friendly staff, good location, value for money
The hote is situated only 200 meters from Milan's main train station, there's free internet connection, the breakfast buffe is good. It is completely nonsmoking hotel. I would like more open t.v. channels.
The hotel well located. A good value for money hotel. My rating 9.5/10 No almond crossants anymore.....oh well.
The location and the lake-facing balcony room. In November, the town is mostly shut down.
The quality of the hotel doesnt match the price
The room was excellent Poor service with ridiculous prices
the location and the staff are really friendly the health club should be better in such nice hotel
I highly value hotel staff and they willingness to help us with things such as restaurant selection/rreservation. There is currently large problem in getting to the hotel from North of Milan due to major construction in surroundings
Lage, Ausstattung, Service! Needs refreshing, carpet shows spots! Garage billing for one night € 57,-- (your indication € 50,--) appears to be excessive!
The Westin was the 3rd hotel we stayed at in Milan after the first hotel (a boutique) being a massive disappointment and the second hotel trying to double the price on the second day. Arriving at the Westin you are greeted with old world luxury and modern amenities. Staff were superb, bed lovely, location impeccable. As a soiled gal from Manhattan- this met and exceed expectations!
the staff only i have stayed at the westins in america and this one was the worst the food was awful breakfast and dinner i would never stay at that hotel again not worth the money i paid for 1 night an absolute disgrace
the location is good because it is near the center of the city the room was not comfortable and I complained about the noise that disturbed me
room service dıd not replace empty bottles.
it was nice hotel and clean the parking fee too expencive (40eruo)
great stay . my favorite hotel in milan
staff very helpful and friendly. good spa treatments
I stayed for two nights the location of the hotel is exellent for somone who wants to do shopping in melan the colors and design of the rooms is outdated and the reception and lounge area is dim and lacks artificial lighting
reception staff wereunbeliveble bad.
I have always found the Carlton to have all ready upon my arrival. My room was available and all was in order. The staff is always very helpful and informative. You cannot beat the location of the hotel to the great shops. The one thing i find about my stay to need updating is the comfort of the bed. Mattress, pillows and possibly softness of sheets need some change. It is not the most comfortable.
Although we had a reservation for 3 nights, we've stayed there only one night because the conditions were like a 2 stars hotel.
The bar and the staff there was a funny distinctive smell in the room and I don't know what was the cause.
1 Location is perfect for shopping! Just this! When they gave me the key from the room! The room was dirty! After they are changed the room! Air Condition system was broken! Lamp in the toilet was broken!
Good location, helpful staff, decor and Trattoria Bagutta on Via Monte Napoleone The terrace on our room was a bit grubby, silly internet prices and no internet in room other than the tv.
The service was very good. The concierge advise very helpful. The location from our point of view was perfect with the shops and Duomo all close. We never ate in the hotel however I understand the restaurant to be very good.
staff was very helpful and accomodating photos at booking.com indicated swimming pool, but ther4e is no pool. The spa was closed during our stay
Service is good, the location is excellent for shopping in Milan The classic number is not comfortable and very small, it was street view and it was very noisy in the morning.
15 min. by walk to the center, very quiet, lot of bars around, polite and helpful staff, Good taxi service, much better than the city one. Nice breakfast. There is an excellent shop within 5 min. to by clever toys for children.
The hotel was under remodelation and nobody told us. We had hammering and construction noises all day saturday and sunday.
Very nicely renovated room, a feel of proper 4-star hotel. Staff willing to help out. Convenient location. Breakfast was not up to expectations. And there was still some construction going on in front of our window (they are renovating the 3 and teh 4 flor)
Great location for good value
Internet is not very good.
This is the second time me and my boyfriend stays in this hotel. It's a lovely modern hotel which sometimes is difficult to find in italy. Great rooms and soundproof walls. Location is also good for shopping, eating and drinking if you can manage to move away from your hotel-room. Me and my boyfriend had a brilliant time and can't wait to re-visit this place together. Sometimes the rooms can be very expensive at this hotel. The price seems to vary a lot.
only the very central position yes,it was.they have lost my night suit,and they dindn't make notinhg for find it.they answered in a very unpolitely way.
Bed and pillows were very comfortable The wallpapers were dirty
Location All the rest: rude staff ( but not all), no service, renovation works
Pre dinner drinks with great complimentary antipasto buffet Arriving with luggage to steps from the fornt door, no ramp and no staff to assist with baggage
Cleanliness, comfort & convenience. Beds & Pillows 110%. Bathroom excellent. There was no kettle in our room. Some of the rooms did have kettles, why not all then?