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Not clean run down dirty bathroom toilet and sink was clean there was hair on the floor by the bed when my husband went to the office there were women standing around that looked like lot llzards . We were so tired from driving we cleaned up little and laid down awhile and got out of there See above ugh not good and there was mold
nothing ceedy low class hotel dirty no amenities
Location is great, price was decent. Room was not clean. Bathroom was not clean. Shower was not clean. Bed was not clean.
Hotel is dirty. Rate was higher online then a non reservation rate
Not a horrible location. Run down, sketchy,
the locking door everything
NOTHING smell bad
Clean rooms, and a very cold air conditioner! The desk clerk was being trained by another lady when I arrived, but she did just fine checking me in, and I wasnt in any particular hurry.
If you need just the basics, this hotel is perfect. Great value. No.
The front desk attendant was very nice and professional checking in was fast and easy
This was a HORRIBLE expierence! The hotel was in a bad location and room was unacceptable. The desk clerk was the only good thing about this stay! amenities were poor
Convience Loud. Rough crowd. Arrest next door. People walking around asking for smoke
The customer care rep was nice and informative about our stay Yes our first room we. Checked into smelled like urine as soon as we walked in the only the lamps didn't work the moved us into another room 104 and the lighting was out only the bathroom light worked we reserved a room for two people and only one washclo
room was kinda dirty ..didnt expect the ritz for --- bux but damn...also no towels...and there was some shady people rolling around late at night...also the pool was green with algae
Right off the highway and near lots of food shops. I did not have my adjoined room as reserved.
When I arrived to the hotel I was told I needed to cancel the reservation and create a new one. I didn't understand why wild they want me to create a new reservation, what was the point of making one.
Not much to like the staff was friendly A/C was on the point of breaking the floor leaked near A/C the room smelled of mold over all a lousy room cable what channels you did get was snowy
price Roach come out the chair and under the door cold air come from the door
Very Clean, Friendly helpful staff, Security cameras and lighting made us feel secure. Will definitely stay again.
We stay at this hotel on our regular trips to Florida. The hotel staff is always friendly and greet you by your name. They go out of the way to explain to you where things are. The hotel is always clean and quiet. For the cost it's the best deal in Mobile.
I stay at this hotel several times a year while making my trip from Arkansas to Florida. When I drive into the driveway I have a simliar relief as driving into my driveway. Thanks
The room was great for the price, I had no difficulty and it met my needs for my brief stay. Compared to other area hotels and money it was a good deal
This hotel is convenient and not expensive. The two desk clerks were very helpful and friendly. They didn't seem to be busy, although the parking lot had more than enough cars to make me think that the hotel was near capacity. There is ample parking, and even parking for large vehicles. The room had a microwave, coffee maker, and refrigerator, which was not the situation in another hotel that we stayed at in Biloxi the next few nights. The breakfast had few selections and no hot food. The immediate area around the hotel didn't seem to be in a high crime area, though a couple of miles down the road toward the east was a different story. Even the WalMart there closed at midnight. We would stay there again if we returned to Mobile.
WE FROM UPSTATE N.Y. AND VISITED OUR KID'S UNIV OF SOUTH AL GRAD SCHOOL. I RECOMMEND TRAVELERS THAT DONT GO TO THIS HOTEL. FRONT DESK PEOPLE NOT FRIENDLY/RUDE AND TRIED DEMAGE OUR ENJOYING VACATION AND CHEAT PRICE RATE. WORKERS FROM OTHER COUNTRY AND NOT SPEAK ENGLISH WELL. NEVER GO THERE AGAIN. I PREFER GOTO DRURY INN. I WENT THERE TWICE.
Nice room, hot shower, clean towels and QUIET! Great price also.
The room was clean and quiet. It was convienent to the Interstate and in a safe area.
We were exhausted and came upon this hotel at 2 am. We got a room which was clean. There were a few grease spots on the sheets and when we smelled the spots we sneezed uncontrollably???? Bathroom was clean. TV worked wonderfully. Mu husband was solicited for money by a homeless man cruising the parking lot. There were a lot of people ''cruising'' through there but that could happen anywhere. We got a wake up call the next morning. rates were acceptable. We did not feel as safe as we could have, but it was okay.
Nice clean rooms, friendly and helpful staff. Convenient to interstate. Near major malls and eating areas, but not so close as to have traffic and noise problems .
We are new to visitng the area, hotel was in a good location. Very clean and nice staff. Room serviced daily with clean linens. Breakfast was not much, but considering the price of the room and that breakfast was free - it was fine. Would recommend to a friend and plan to stay here when in town.
That I was able to cancel my reservation and get my money back after the first day. The room had not been cleaned very well. Everything was out of date and or broken. The bed sunk in the middle. The shower had mold and mildew in it. Stains on the sheets. The towels felt like brillo pads and to top it off there was a used hypodermic needle on top of the door frame in the bathroom.
Good value for the money. Staff was helpful.
Location services items were stole out of my room..Plus maid didn't clean room one day of my stay..And half clean room other day..
Hotel was conveniently located near the freeway. The check in person that night was very friendly. There was a dead roach in the bathroom area when I arrived. . The free 'breakfast' was a 1 x 2 foot clear plastic tote with individually wrapped donut sticks and honey buns.
IT WAS QUIET THE CARPET WAS SHREDDED AT THE JUNCTIONS. TV WAS OUTDATED.THERE WAS NO BREAKFAST AS ADVERTISED.
The clerk, awesome. Very professional, nice, beautiful, and gives wonderful customer service. Made us feel like we were at home.
This guest did not leave comments about this hotel.
It was cheap It was disgusting
The room was nice. The continental breakfast consisted of them dumping little debbie snacks into a plastic tub after we told them they were out. This was no breakfast. It was more like unhealthy snacks. The staff really could care less. There were very few guests staying.
Location Lights didn't work. Had no toothbrushes or toothpaste. Complementary breakfast was cheap honey buns and apples. Some hotels that are rated 2 stars deserve better. Not this one.
Room was decent for the price and convenient location Room service was rude that morning when I was a few minutes late for check out
Price, helpful staff Cleanliness, terrible tv, fridge barely worked, no hair dryer
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
There were no bugs. This place is not kept up well at all. Cracks and holes in the walls and shower. Stains on the floors, sheets, blankets. One lamp did not have a lightbulb. Our 'King bed' was a king mattress on top of two twin box springs. That was actually pretty funny.
nothing Didn't like anything about it. was given a full size fold out roll away mattress when on my receipt it clearly stated i reserved a king and when i requested to be move i was told there was nothing they could do.
The location was the best part.
Room was priced fairly. The smell of the room was horrible. The shower head in our room did not have any ''power''. It did have hot water. Would not recommend this hotel.
very bad smell like someone die here cobb wbbs everywhere broken phone lines and furniture no respect from the personal of this motel
I wasn't very impressed with the accomodations. The mini fridge and microwave are jammed in the corner of the vanity area entrance. It's not really a suite either. It's an oversized bedroom(barely) with a loveseat and table.
ONE STAR is too high a rating! This motel had:\nno spa/hot tub (as promised)\na broken pool (with no attempt at repair for months)\na broken wifi router (so NO INTERNET access at all)\na broken ice machine (so NO ICE) \na broken air conditioner (so we had to change rooms) \na toilet that rocked when you sat down\na 7? hole with a long crack in the ceiling\na rusted frig \nholes & stains in the sofa\nsticky & dirty carpeting\noily polish on the furniture\nThe loose phone line (which ran from the bathroom wall next to the light switch, down to the bedside table) had to be walked over to go into the bathroom (this hazard HAS to be a building code violation).\n\nThe front door to the office was always locked (are they THAT WORRIED about getting robbed?) The morning 'breakfast' was only coffee & honey buns. \n\nEconoLodge next door (with an indoor pool/spa and breakfast) was running a walk-up $45 special. If I hadn't had reservations at America's Best Value Inn, I would have gone there.\n\nMy daughter says this was FAR WORSE than any motel we?ve ever been in. It cost me $62.70 with tax, and half price would have been too much. This was my first America's Best Value Inn, and it will be my last! NEVER, EVER AGAIN!\n
My reservation was accepted and my credit card charged. I arrived at the hotel around 2 a.m. after driving for 10 hours to find the front doors locked. I had to speak to a reservation clerk through a window. He denied that I had a reservation. He called his manager who also denied the existence of a reservation, or that my credit card had been charged. Back at my car, I called my credit card company and confirmed that charges were, indeed, made. Without further help from the hotel staff, I had to wake up my sister in another state to help me find a hotel with an available room, and then had to dispute the charges with my credit card company to receive a refund. Worst hotel experience in years of travel.
This hotel is badly in need of cleaning and updating.The parking lot and the walkways give you a hint of what you will find inside the rooms. Not too nice at all.