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Hotel just restored and very nice. Garden and swimming pool. Room cleaning. Bike rental. Good breakfast. Staff absolutely incompetent. Receptionists unfriendly and rude,they don't speak english,just german. Waiters are slow and I had to ask many times to get something. Beware room 201: no window in the bed room!! And small small closet. In the night beetween 29th and 30th of Aug there was a party with loud music in the city until 4.30 in the morning and we couldn't sleep!!! The staff didn't advise about this and they didn't give us a discount for that. absurd. The bath is opened: very easy to wet the floor,no toilet brush (why??), no soap changing in 7 days! I thought it was a 4 stars hotel. In the end good structure but dreadful service
Breakfast excellent.Very beautiful premises and grounds. Waiters, cleaning staff and night porter all very helpful. Secure parking. Overall reasonably good value. Almost a complete shut down after midnight, no real bar as such. In general staff had poor english and we felt the hotel was geared more for the continental europeans with little consideration towards english speaking guests. Bedroom could do with a decent mirror for the vain amongst us.Toiletries were a little scarce and we had to ask for same more than once. No instruction booklet of any description in the bedroom regarding hotel facilities, locality not even information on "How to use the internal phone". All little things that could easily be rectified.
People working there are lovely; the hotel is a completely renewed old big house, with wonderful furniure in the common areas, a very nice garden and a swimming pool with a view on the church of the small village. There is a private parking (without charges) for the cars. Breakfast is delicious, with savoury and sweet food, and a lot of fruit. The beach "es trenc" (8 km far from the hotel) is gorgeous. In the room you can even prepare a cup of coffee or of tee with a kattle. A couple of details should be improved: for example, in the lovely shower cabin there are no shelves to put the Shampoo; there is no possibility to indicate taht you do not want to be disturbed in your room or that you want it to be cleand; you have to ask the reception for all the information you need instead of receiving in your room a folder with information about the beaches, the restaurants and the tourist attractions of the region. It's better to avoid having breakfast at the same time as groups that might spent a couple of day in the hotel for a professional course.
A beautiful setting luxurious and very peaceful. The rooms were lovely and really appreciated the air conditioning
I a wonderful retreat to rest, wine and dine. the village also houses two of my favorite restaurants on the island at 1min walking from the hotel
great effort, excellent service
Fantastic atmosphere and the hospitality as well as the facilities. All are superb.
A new hotel with friendly staff and a nice balance of the old traditional buildings merged with new facilties and comtemporary styling. In an unspoilt part of the island.
The room was super and the pool is great. The village location. Staff only speak german and are unable to understand requests for service in English. Hotel is not for British as completely a German clientel.
Quiet, romantic hotel - rooms are basic but very spacious and nice. Beautiful hotel & surrounding, nice pool area with stunning view. We would go back straight away!
the location was excellent everyone was very helpful i would hightly recommend Es Turo for a relaxing break with easy access to beautiful beaches
Beutiful view from pool and restaurant, very nice garden, very tidy and clean. Nice food. They spoke better german than English but we managed witout problem.
We liked many aspects but especially the spacious site of the hotel and the fascinating garden We found it a bit difficult to know exactly where the hotel was, as we were travelling westwards from Es Lombards (no visible signposts, in contrast to travelling along the road from Ses Salines )
peace and quiet
The finca Sa Carrotja is set on beautifully gardened grounds in the sleepy but imminently accessible Ses Salines. It's advisable you have your own car to get there as the town is off the beaten path somewhat but it's very easy to get to ~30minutes from the airport. They have free bikes and it's an easy 15 minute ride to the beaches around Colonia Saint Jordi. The clientele are mostly German but everyone is very friendly. A great place to go to get away from all the crowds of Mallorca yet be close to some of the most beautiful beaches on the whole island.