Overview

City Hotel Shanghai

5-7 Shan Xi Road South, Shanghai 200020, China
+86 216 255 1133

$65+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 6,377 reviews
See all reviews

Review highlights

  • 9.2
  • 7.5
  • 7.5
  • 4.3

Good to know

  • Good accessibility by car
  • Great shopping

Nearby

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    About

    A stay at City Hotel Shanghai places you in the heart of Shanghai, minutes from Shanghai Exhibition Center and close to Jing An Temple. This hotel is within close proximity of Plaza 66 and CITIC Square.

    Rooms

    Make yourself at home in one of the 272 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a sauna. This hotel also features concierge services, gift shops/newsstands, and a hair salon.

    Dining

    Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. A shuttle from the airport to the hotel is provided for a surcharge (available on request).

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Parking (surcharge)
    • ATM on-site
    • Business center
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 6,377 reviews
    • 9.2 "Terrific location."
    • 7.5 "Good service."
    • 7.5 "Good breakfast."
    • 6.1 "Sufficient wellness & sports facilities."
    • 5.2 "Average value."
    • 4.3 "Rooms are not good."
    • 2.5 "Quite uncomfortable."
    • 2.0 "Disappointing internet connection."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 956 reviews
    • 8.2 "Location is great."
      9.8 "98% liked the proximity to shopping."
    • 7.9 "Good breakfast."
    • 6.3 "Pool is mediocre."
    • 6.3 "Sufficient wellness & sports facilities."
      5.7 "For only 57%, the fitness area was satisfactory."
    • 5.9 "Service is ok."
      6.8 "Only 68% thought the service was professional."
    • 4.9 "Value below average."
      2.4 "76% thought it was overpriced."
    • 4.8 "Rooms are not good."
      1.6 "84% said rooms were small."
      2.6 "74% didn't like the uncomfortable beds."
      3.8 "62% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      2.0 "Air conditioning was criticized by 80%."
      1.0 "90% thought they were poorly maintained."
      1.8 "82% found problems with the furniture."
    • 3.6 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 3.2 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      2.6 "74% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
    • 2.6 "Disappointing internet connection."
      2.4 "76% thought it was overpriced."
      2.6 "74% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.8 Good
    Based on 701 reviews
    • 8.6 "Location is great."
      9.3 "Easily accessible by car, said 93%."
      9.9 "99% liked the proximity to shopping."
    • 7.8 "Good breakfast."
    • 7.0 "Good service."
      7.6 "76% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 4.9 "Value below average."
      1.7 "83% thought it was overpriced."
    • 3.5 "Rooms are not good."
      0.7 "93% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
      3.5 "65% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
    • 1.9 "Disappointing internet connection."
      1.7 "83% thought it was overpriced."
    • 1.7 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
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    Overall Rating

    8.4 Excellent
    Based on 3,634 reviews
    • 9.4 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.9 "99% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
      9.5 "95% liked the proximity to sightseeing."
    • 9.0 "Perfectly clean."
      8.9 "89% said rooms were clean."
      9.3 "93% thought it was clean."
    • 7.8 "Good service."
      7.6 "76% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.5 "Management was excellent, said 85%."
    • 7.6 "Good breakfast."
    • 6.3 "Sufficient wellness & sports facilities."
      6.0 "For only 60%, the fitness area was satisfactory."
    • 5.6 "Average value."
    • 4.6 "Rooms are not good."
      1.2 "88% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
      0.6 "For 94%, the rooms looked old."
      2.1 "Air conditioning was criticized by 79%."
      1.3 "87% thought they were poorly maintained."
    • 2.3 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
      2.1 "Air conditioning was criticized by 79%."
    • 1.7 "Disappointing internet connection."
      1.6 "84% thought it was overpriced."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 1,084 reviews
    • 8.7 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      9.4 "City centre within easy reach, said 94%."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 7.4 "Good service."
      7.6 "76% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 6.2 "Pool is mediocre."
    • 6.1 "Sufficient wellness & sports facilities."
      5.7 "For only 57%, the fitness area was satisfactory."
    • 5.0 "Average value."
      1.7 "83% thought it was overpriced."
    • 4.4 "Rooms are not good."
      2.7 "73% didn't like the uncomfortable beds."
      1.8 "82% said rooms were small."
      0.6 "For 94%, the rooms looked old."
      1.1 "89% found problems with the furniture."
      1.2 "88% thought they were poorly maintained."
      2.3 "Air conditioning was criticized by 77%."
    • 3.0 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."
      1.8 "82% said rooms were small."
      2.3 "Air conditioning was criticized by 77%."
    • 1.7 "Disappointing internet connection."
      1.7 "83% thought it was overpriced."
      2.1 "79% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

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