Overview

City Hotel Shanghai

5-7 Shan Xi Road South, Shanghai 200020, China
+86 216 255 1133

$70+

Overall guest ratings

8.1/10 Excellent
Based on 5,812 reviews

Review highlights

  • 9.0
  • 7.6
  • 5.7
  • 4.7

Good to know

  • Clean rooms
  • Great shopping

Nearby

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    About

    Putting you within a 10-minute drive of Jing An Temple and Flower, Bird, Fish & Insect Market, City Hotel Shanghai offers an airport pick-up service (available 24 hours) for CNY 600 per person. Guests can indulge in spa services, and City Restaurant, one of 3 restaurants, serves breakfast, lunch, and dinner. An indoor pool and a bar/lounge are other highlights, and rooms offer up nice touches like bathrobes and slippers.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Parking (surcharge)
    • ATM on-site
    • Business center
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 5,812 reviews
    • 9.0 "Terrific location."
      9.3 "Easily accessible by car, said 93%."
      9.9 "99% liked the proximity to shopping."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
      7.1 "Good access to the airport, said 71%."
    • 7.6 "Good breakfast."
      8.7 "87% were happy with the price of the breakfast."
    • 7.2 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.5 "75% said the concierge service was amazing."
    • 6.9 "Pool is mediocre."
    • 6.6 "Sufficient wellness & sports facilities."
      6.7 "For only 67%, the fitness area was satisfactory."
    • 5.7 "Average value."
    • 4.7 "Rooms are not good."
      1.8 "82% said rooms were small."
      3.1 "69% didn't like the uncomfortable beds."
      3.9 "61% complained about the bathroom."
      0.6 "For 94%, the rooms looked old."
      1.4 "86% thought they were poorly maintained."
      1.7 "Air conditioning was criticized by 83%."
      2.0 "80% found problems with the furniture."
      4.5 "55% said the bathroom was dirty."
      3.8 "62% had problems with the shower."
      3.2 "68% criticized the small bathroom."
      3.3 "67% thought the tv was sub-standard."
    • 3.1 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      3.1 "69% didn't like the uncomfortable beds."
      1.7 "Air conditioning was criticized by 83%."
      3.2 "68% criticized the small bathroom."
    • 2.4 "Disappointing internet connection."
      2.1 "79% thought it was overpriced."
      3.1 "69% said the wifi quality was bad."
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    Overall Rating

    7.5 Good
    Based on 1,162 reviews
    • 8.3 "Location is great."
      9.8 "98% liked the proximity to shopping."
      8.8 "City centre within easy reach, said 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good breakfast."
    • 7.1 "Good pool."
    • 6.9 "Sufficient wellness & sports facilities."
      6.9 "For only 69%, the fitness area was satisfactory."
    • 5.8 "Average value."
    • 5.4 "Rooms are ok."
    • 5.2 "Service is ok."
      6.2 "Only 62% thought the service was professional."
      5.0 "50% said the reception staff was ok."
      5.8 "Housekeeping was ok, according to 58%."
    • 3.2 "Disappointing internet connection."
      3.5 "65% said the wifi quality was bad."
      2.9 "71% thought it was overpriced."
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    Overall Rating

    7.9 Good
    Based on 639 reviews
    • 8.8 "Location is great."
      9.3 "Easily accessible by car, said 93%."
      9.9 "99% liked the proximity to shopping."
    • 8.1 "Breakfast is good."
    • 7.2 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 6.6 "Pool is mediocre."
    • 5.5 "Average value."
    • 3.7 "Rooms are not good."
      1.4 "86% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
      0.5 "For 95%, the rooms looked old."
      3.9 "61% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
    • 2.6 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
    • 2.5 "Disappointing internet connection."
      2.1 "79% thought it was overpriced."
      3.2 "68% said the wifi quality was bad."
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    Overall Rating

    8.5 Excellent
    Based on 2,789 reviews
    • 9.3 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.8 "98% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
      9.1 "City centre within easy reach, said 91%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Perfectly clean."
      8.9 "89% said rooms were clean."
      9.2 "92% thought it was clean."
    • 7.9 "Good service."
      7.4 "74% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 6.9 "Sufficient wellness & sports facilities."
      6.7 "For only 67%, the fitness area was satisfactory."
    • 6.0 "Average value."
    • 4.7 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      0.5 "For 95%, the rooms looked old."
      3.8 "62% complained about the bathroom."
      2.2 "78% found problems with the furniture."
      1.6 "Air conditioning was criticized by 84%."
    • 2.6 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      1.6 "Air conditioning was criticized by 84%."
    • 2.2 "Disappointing internet connection."
      2.0 "80% thought it was overpriced."
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    Overall Rating

    7.4 Good
    Based on 1,220 reviews
    • 8.7 "Location is great."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.7 "City centre within easy reach, said 87%."
    • 7.2 "Good breakfast."
    • 6.9 "Pool is mediocre."
    • 6.6 "Service is ok."
      6.6 "Only 66% thought the service was professional."
      6.1 "61% said the reception staff was ok."
      5.6 "Housekeeping was ok, according to 56%."
    • 6.3 "Sufficient wellness & sports facilities."
      6.7 "For only 67%, the fitness area was satisfactory."
    • 5.4 "Average value."
    • 5.0 "Rooms are ok."
      3.0 "70% didn't like the uncomfortable beds."
      2.8 "72% said rooms were small."
      4.1 "59% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      1.5 "85% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      3.7 "63% had problems with the shower."
      1.8 "Air conditioning was criticized by 82%."
      4.3 "57% said the bathroom was dirty."
    • 3.7 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
      2.8 "72% said rooms were small."
      1.8 "Air conditioning was criticized by 82%."
    • 3.7 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 2.6 "Disappointing internet connection."
      3.2 "68% said the wifi quality was bad."
      2.0 "80% thought it was overpriced."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Great shopping"
    data provided by TrustYou

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