Overview

City Hotel Shanghai

5-7 Shan Xi Road South, Shanghai 200020, China
+86 216 255 1133

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+86 216 255 1133
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Rates

Overall guest ratings

8.2/10 Excellent
Based on 6,349 reviews
See all reviews

Review highlights

  • 9.2
  • 7.7
  • 7.5
  • 4.4

Good to know

  • Good accessibility by car
  • Great shopping

Nearby

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    About

    A stay at City Hotel Shanghai places you in the heart of Shanghai, minutes from Shanghai Exhibition Center and close to Jing An Temple. This hotel is within close proximity of Plaza 66 and CITIC Square.

    Rooms

    Make yourself at home in one of the 272 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Take advantage of recreational opportunities offered, including a health club, an indoor pool, and a sauna. This hotel also features concierge services, gift shops/newsstands, and a hair salon.

    Dining

    Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. A shuttle from the airport to the hotel is provided for a surcharge (available on request).

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Parking (surcharge)
    • ATM on-site
    • Business center
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 6,349 reviews
    • 9.2 "Terrific location."
    • 7.7 "Good breakfast."
    • 7.5 "Good service."
    • 6.7 "Sufficient wellness & sports facilities."
    • 5.4 "Average value."
    • 4.4 "Rooms are not good."
    • 2.4 "Quite uncomfortable."
    • 2.2 "Disappointing internet connection."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 952 reviews
    • 8.3 "Location is great."
      9.8 "98% liked the proximity to shopping."
    • 8.2 "Breakfast is good."
    • 6.9 "Sufficient wellness & sports facilities."
      6.4 "For only 64%, the fitness area was satisfactory."
    • 6.5 "Pool is mediocre."
    • 6.0 "Service is ok."
    • 4.9 "Value below average."
      2.4 "76% thought it was overpriced."
    • 4.9 "Rooms are not good."
      1.7 "83% said rooms were small."
      2.7 "73% didn't like the uncomfortable beds."
      3.6 "64% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      2.2 "Air conditioning was criticized by 78%."
      0.8 "92% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
    • 3.7 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 3.2 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      2.7 "73% didn't like the uncomfortable beds."
      2.2 "Air conditioning was criticized by 78%."
    • 2.8 "Disappointing internet connection."
      2.4 "76% thought it was overpriced."
      3.0 "70% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 698 reviews
    • 8.8 "Location is great."
      9.4 "Easily accessible by car, said 94%."
      9.9 "99% liked the proximity to shopping."
    • 7.7 "Good breakfast."
    • 7.2 "Good service."
      7.7 "77% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 5.3 "Average value."
    • 3.6 "Rooms are not good."
      0.7 "93% said rooms were small."
      2.0 "80% didn't like the uncomfortable beds."
      0.4 "For 96%, the rooms looked old."
    • 2.1 "Disappointing internet connection."
      1.8 "82% thought it was overpriced."
    • 1.6 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      2.0 "80% didn't like the uncomfortable beds."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 3,555 reviews
    • 9.5 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.9 "99% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
      9.5 "95% liked the proximity to sightseeing."
      7.9 "79% thought it was easy to get to the train station."
    • 9.1 "Perfectly clean."
      8.9 "89% said rooms were clean."
      9.4 "94% thought it was clean."
    • 7.8 "Good breakfast."
    • 7.8 "Good service."
      7.7 "77% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.3 "Management was excellent, said 83%."
    • 6.8 "Sufficient wellness & sports facilities."
      6.6 "For only 66%, the fitness area was satisfactory."
    • 5.8 "Average value."
    • 4.7 "Rooms are not good."
      1.1 "89% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
      0.5 "For 95%, the rooms looked old."
      3.5 "65% complained about the bathroom."
    • 2.4 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
    • 2.0 "Disappointing internet connection."
      1.8 "82% thought it was overpriced."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 1,142 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.4 "City centre within easy reach, said 94%."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 7.3 "Good breakfast."
    • 7.3 "Good service."
      7.7 "77% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.4 "Sufficient wellness & sports facilities."
      6.1 "For only 61%, the fitness area was satisfactory."
    • 6.4 "Pool is mediocre."
    • 5.1 "Average value."
    • 4.5 "Rooms are not good."
      2.6 "74% didn't like the uncomfortable beds."
      1.7 "83% said rooms were small."
      0.6 "For 94%, the rooms looked old."
      1.1 "89% found problems with the furniture."
      1.0 "90% thought they were poorly maintained."
      2.6 "Air conditioning was criticized by 74%."
    • 2.9 "Quite uncomfortable."
      2.6 "74% didn't like the uncomfortable beds."
      1.7 "83% said rooms were small."
      2.6 "Air conditioning was criticized by 74%."
    • 2.2 "Disappointing internet connection."
      1.8 "82% thought it was overpriced."
      2.8 "72% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

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