Grand Kempinski Hotel Shanghai

The hotel offers a variety of dining options, including Chinese dishes at Suntime Century, Asian food at Elements, and a range of drinks at The Lobby Bar or Havana Bar. Guests can also find a wide choice of dining options close by.

Some guests have mentioned concerns about the quality of the breakfast, citing it as chaotic and cloudy. However, others have praised the good quality and different food styles available.

Guests have praised the good quality and different food styles available at the hotel. However, some have mentioned that the food was expensive, and others have expressed concerns about the limited Western food choice and breakfast chaos.

The hotel offers an indoor pool, spa, hot tub, sauna, steam room, fitness center, massage services, and a well-equipped fitness center. Additionally, guests can enjoy the convenience of an EV charging station and free parking.

Guests have praised the extremely friendly, well-trained, and helpful staff. Some have also highlighted the outstanding support and professionalism of specific staff members. However, a few guests have mentioned slow service in the Havana bar and concerns about the air circulation.

Guests highly recommend booking a room with a river view for an amazing and memorable experience.

Consider staying in the Club Room for a more exclusive and comfortable dining experience with fewer crowds.

The hotel's gym, spa, and pool facilities are highly recommended for relaxation and stunning views of the Pudong skyline and the Bund.

Guests advise being prepared for potential breakfast crowds, especially during peak times, and suggest the hotel consider better crowd management and food options.

While the hotel is praised for its grand architecture and stunning views, some guests mention that the location may not be ideal for everyone, so consider this aspect when booking.

The hotel's chauffeur service to the airport is recommended as an excellent and value-for-money option.

Some guests have received complimentary room upgrades, so it may be worth inquiring about this possibility during the booking process.

The hotel's staff receive high praise for their friendliness, helpfulness, and professionalism, enhancing the overall guest experience.

Some guests have noted that certain areas, such as the Havana Bar, can be loud, so it's advisable to consider this when choosing where to spend leisure time within the hotel.

Families with children may find the Club Room beneficial for a more comfortable and relaxed dining experience.