Hyatt Place Shanghai Tianshan Plaza

The hotel offers an indoor pool, fitness center, and a delivery robot for sending toiletries, providing a unique and convenient experience for guests.

Yes, the hotel offers parking and an airport shuttle service for added convenience.

Guests have praised the breakfast as 'awesome' and 'super,' and the hotel also offers a restaurant, bar/lounge, and the option for food delivery to guest accommodation.

Guests have described the hotel as 'very clean' and 'cosy, clean, comfortable & peaceful,' but some have mentioned issues with room cleanliness, such as stains on the floor and in the bathroom.

The staff are described as 'friendly and helpful,' and guests have appreciated the multilingual staff, but there have been some concerns about the staff's responsiveness and communication.

Several guests recommended requesting a room facing the bright sunlight side for better lighting and views.

Some guests mentioned that rooms facing the side without much sunlight during the day may lack natural light, so consider requesting a room with better sunlight.

Some guests reported noise issues, such as rooms located next to the cleaning staff's cart, so it may be beneficial to request a quieter room location.

Before booking, it's advisable to confirm the availability of the pool, as some guests were disappointed to find it closed during their stay.

Double-check special requests, such as baby cribs or room decorations, as a few guests experienced discrepancies between their requests and the actual room setup.

The hotel's proximity to major shopping centers and the city subway system was highlighted as a positive aspect by several guests, making it convenient for exploring the area.

While some guests praised the breakfast, others found the selection limited or the quality of certain items lacking, so it's worth considering dining options outside the hotel.

Some guests expressed dissatisfaction with the hotel's deposit system for payment, citing issues with double-charging and inconvenience when using debit cards.

A few guests suggested that staff could be more proactive in providing useful information and assistance, particularly in addressing specific needs without being prompted.

Several guests mentioned cleanliness issues in the rooms, such as stains on floors, mirrors, and inside the bathtub, so it's advisable to check the room thoroughly upon arrival.