Pros (+) Confortable rooms with lots of space
Cons (-) Service at main restaurant and bar was terrible
5 stars
Intercontinental Hotels Shanghai Jing'an
500 Heng Feng Rd, Jing'an District, Shanghai 200070, China
Shanghai, China
See location+86 800 863 7818Photos of Intercontinental Hotels Shanghai Jing'an
Overview
InterContinental Shanghai Jing'An is located in Shanghai downtown, close to West Nanjing Road, People’s Square, Jing’An Temple, Shanghai Railway Station, and near public transportation. Our luxury hotel is an awe-inspiring destination, alluring to both leisure and business travellers. Relax in the spa, swim in the indoor pool, rest comfortably in well-appointed rooms, enjoy exceptional dining our seven distinct on-site restaurants, or host a memorable event at one of our many meeting spaces.
Amenities at Intercontinental Hotels Shanghai Jing'an
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Electric kettle
- Packed lunches
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Executive lounge access
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Spa and wellness center
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- Smartphone dock
- DVD player
Accessibility and suitability
- No smoking
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Valet parking
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Kids meals
Fitness
- Fitness center
- Tennis
Reviews of Intercontinental Hotels Shanghai Jing'an
8.7
Very good
613 verified ratings
Wonderful
341
Very good
104
Good
77
Okay
29
Fair
36
Mediocre
9
Poor
17
Summary of reviews
Guests say
Guests generally appreciated the hotel's great location and cleanliness, with many praising the friendly and helpful staff, especially the cleaning staff. However, there were notable complaints regarding service, particularly during check-in and at the restaurant, which detracted from the overall experience. The hotel offers comfortable rooms, but some guests faced issues with amenities and communication.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.8 out of 10
188 reviews
8.5 out of 10
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6 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers an executive lounge, an indoor pool, a spa and wellness center, and a fitness center, providing a range of options for relaxation and recreation.
Is parking available at the hotel?
Yes, the hotel provides parking and valet parking services for the convenience of guests.
How is the quality of the food at the hotel?
Guests have mentioned that the breakfast selection could be improved, but the in-service dining offers limited yet satisfactory options. The hotel also has a restaurant, bar/lounge, and the option for food to be delivered to guest accommodations.
What can guests expect in terms of cleanliness and customer service?
The hotel has received positive feedback about the staff's excellent service, with multilingual and accommodating personnel. However, some guests have mentioned issues with communication and room maintenance, indicating areas for improvement.
When is the best time to visit the hotel?
The high season is in May, offering an ideal time to experience the hotel's modern and clean facilities, spacious rooms, and comfortable bedding. However, it's important to note that the low season is in June.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider High-Floor Rooms
Guests enjoyed the views from the high floors, so if you appreciate a good view, consider requesting a room on a higher floor.
Check Room Amenities
Some guests mentioned issues with in-room amenities such as broken coffee machines and safes. It might be helpful to check the functionality of these amenities upon check-in.
Language Barrier
Some guests experienced difficulty communicating with staff due to language barriers. It might be helpful to have a translation app or basic Mandarin phrases handy.
Breakfast Options
While some guests found the breakfast selection to be good, others were disappointed. Consider exploring nearby breakfast options for a diverse dining experience.
Club Room Limitations
If considering a club room, be aware that some guests found the meal options limited and the opening time late. It might be worth checking the club room offerings beforehand.
Location Consideration
The hotel's location was praised by some guests, but others found it a little further from downtown. Depending on your itinerary, it might be beneficial to plan your transportation accordingly.
Check for Maintenance Notices
A few guests were disappointed by the closure of the pool due to maintenance. It might be helpful to check for any ongoing maintenance that could affect your stay.
Communication with Staff
Some guests had mixed experiences with staff, with mentions of excellent service as well as rude or uncooperative behavior. It might be beneficial to set clear expectations and communicate preferences clearly.
Consider Nearby Attractions
The hotel is close to several attractions such as the M50 Arts Community and the Jade Buddha Temple. Take advantage of these nearby sights for a well-rounded experience.
Location
500 Heng Feng Rd, Jing'an District, Shanghai 200070
What's nearby
- Shanghai Exhibition Center1.5 mi
- Jing'an Temple1.6 mi
- Nanjing Road1.7 mi
- People's Square2 mi
- Xintiandi2.4 mi
- The Bund2.5 mi
- French Concession2.8 mi
- Yu Yuan Garden2.9 mi
- Oriental Pearl Tower3 mi
- East China Normal University3.1 mi
- Shanghai Tower3.1 mi
- Jin Mao Tower3.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Intercontinental Hotels Shanghai Jing'an
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
April | November | $162 | $136 |
Cheapest month to stay with an average 17% drop in price. | Most expensive month to stay with an average 14% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Intercontinental Hotels Shanghai Jing'an
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Intercontinental Hotels Shanghai Jing'an
FAQs when booking at Intercontinental Hotels Shanghai Jing'an
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.6 | 3.6 mi | Shanghai Hongqiao Intl | 7.5 mi |
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