Pros (+) Food in the executive lounge is great. Room is excellent.
5 stars
Renaissance Shanghai Caohejing Hotel
Photos of Renaissance Shanghai Caohejing Hotel
Overview
Renaissance Shanghai Caohejing Hotel welcomes you to China with sophisticated style and award-winning service. You will find our hotel in the vibrant Xuhui district within the Caohejing New Technology Development Zone, the National Exhibition and Convention Center NECC is close by as is the Hongqiao business district and the ancient town of Qibao. Eclectically designed yet functional rooms and suites offer touches of whimsy and perks like complimentary high speed WiFi and marble bathrooms as well as views of Shanghai. Elsewhere at the hotel you can enjoy local and global cuisine at one of our several restaurants, work out in the fitness center, swim in the indoor pool or indulge in a treatment at Touch Spa. If you are planning an event in Xuhui district our hotel boasts a range of adaptable venues including a pillarless ballroom and a modern boardroom. We hope you will discover the city while you are here too, our Navigator is on hand with tips to help you experience Shanghai like a true local.
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Amenities at Renaissance Shanghai Caohejing Hotel
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Kettle
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
- Dining table
General
- Executive lounge access
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness center
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- EV charging station
- Airport shuttle
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Water sport facilities (on site)
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Renaissance Shanghai Caohejing Hotel
9.3
Wonderful
220 verified ratings
Wonderful
118
Very good
41
Good
31
Okay
10
Fair
13
Mediocre
5
Poor
2
Summary of reviews
Guests say
Guests consistently praised the hotel's great service, cleanliness, and excellent breakfast options. Many highlighted the friendly staff and well-kept facilities, although some noted issues with smoking near rooms and noise from ventilation. Overall, guests enjoyed their stay and appreciated the high standards of service.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9.3 out of 10
84 reviews
9.8 out of 10
1 review
9.8 out of 10
5 reviews
All reviews
Pros (+) Room, cleanliness, service and response time
Cons (-) Smoking near the room
Pros (+) Clean, comfortable, great service
Pros (+) Everything. The discount in the restaurants is very good.
Cons (-) No pharmacies around. I got a fever and it was complicated to buy medicine.
Pros (+) Staff speaks English and they have a great attitude
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Renaissance Shanghai Caohejing Hotel?
The breakfast spread offers a wide variety, including options for vegetarians. Guests can enjoy both Western and Chinese breakfast styles, and the dinner buffet also provides several choices. However, some guests have suggested adding more halal or vegetarian options to the buffet.
Are there any concerns about the room amenities at the hotel?
While the rooms are comfortable and clean, some guests have experienced issues with the centralized AC temperature, which can be a bit cold. Additionally, there have been comments about the bathroom drain emitting a nasty smell at times.
What are the standout features of the hotel's staff and service?
The staff at Renaissance Shanghai Caohejing Hotel are consistently praised for being friendly, supportive, and accommodating. Guests have also highlighted the rich breakfast selection and the good Chinese restaurant on the premises.
Is there anything to be aware of regarding the hotel's cleanliness and hygiene?
The hotel is known for being very clean, and guests have appreciated the efforts to maintain a high standard of cleanliness. However, there have been occasional comments about a nasty smell from the bathroom drain.
What are the best times to visit Renaissance Shanghai Caohejing Hotel?
The hotel's high season is in November, while the low season is in February. Visitors can plan their stay accordingly to take advantage of the seasonal variations in rates and availability.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Nearby Metro Stations
The hotel is conveniently located within walking distance of two metro stations, making it easy to explore the city using public transportation.
Consider the Club Lounge
Guests highlighted the afternoon tea offered in the Club Lounge as a particularly enjoyable experience. Consider upgrading to access this exclusive amenity.
Check Deposit Amounts
Some guests reported discrepancies in the security deposit amounts charged, so it's advisable to clarify this with the hotel before making the payment.
Explore the Nearby Food Options
Guests appreciated the proximity to a street with a variety of food options. Take advantage of this for convenient dining during your stay.
Be Mindful of Room Temperature
Some guests experienced challenges with the room temperature control, particularly with centralized AC systems. It's advisable to inquire about this and request assistance if needed.
Utilize the Concierge Service
The hotel offers a concierge service, which can be helpful for arranging transportation, tours, and providing local recommendations.
Consider Special Dietary Needs
While the breakfast spread was praised for its variety, some guests suggested adding more halal or vegetarian options to the dinner buffet. If you have specific dietary preferences, it may be beneficial to communicate this to the staff.
Address Drain Odor Issue
A few guests mentioned a foul smell from the bathroom drain. If you encounter this issue, promptly notify the staff for resolution.
Stay Informed About Cancellation Policies
As cancellation and prepayment policies may vary by room type and provider, it's essential to familiarize yourself with the specific terms applicable to your reservation.
Location
397 Tianlin Road, Shanghai 200233
What's nearby
- East China Normal University4.3 mi
- Jing'an Temple4.9 mi
- Shanghai Exhibition Center5.3 mi
- French Concession5.4 mi
- Xintiandi6 mi
- People's Square6.5 mi
- Nanjing Road6.7 mi
- Yu Yuan Garden7.2 mi
- The Bund7.6 mi
- Shanghai Tower7.9 mi
- Oriental Pearl Tower8.1 mi
- Jin Mao Tower8.2 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Renaissance Shanghai Caohejing Hotel
Low season | October |
|---|---|
High season | July |
Average price (weeknight) | $183 |
Average price (weekend night) | $138 |
When to book a room at Renaissance Shanghai Caohejing Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Renaissance Shanghai Caohejing Hotel
FAQs when booking at Renaissance Shanghai Caohejing Hotel
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Value for money | 9.0 |
|---|---|
Distance to city center | 6.9 mi |
Nearest Airport | Shanghai Hongqiao Intl |
Distance to airport | 3.9 mi |