Services and conveniences
General
Basics
Bathroom
Kitchen
Accessibility and suitability
Pool and spa
Dining
Media and entertainment
Parking and transportation
Laundry
Bedroom
Workspace
Health and safety
Family friendly
Things to do
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the food quality at the hotel?
Guests have mentioned that the breakfast was not great, but overall, the meals at the hotel are considered great and delicious by many visitors.
What can I expect from the hotel's cleanliness?
The hotel is described as very clean and modern, with spacious and luxurious rooms. However, some guests have mentioned that the cleaning could be more attentive to small details.
Is the hotel staff accommodating and helpful?
The staff is generally friendly, professional, and willing to assist guests. However, some visitors have noted that there is a lack of English-speaking staff and communication can be challenging at times.
How convenient is the hotel's location?
The hotel is located in a very convenient area, close to Nanjing Road, department stores, and various facilities. It's also within walking distance to the subway station, making it perfect for tourism.
What are the best features of the hotel's rooms?
The rooms are described as spacious, clean, and comfortable, with modern and luxurious amenities. However, some guests have mentioned that the noise insulation of the windows and the limited room service menu could be improved.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for an Executive Room
Guests recommend trying the executive room for a spacious and quiet stay, especially if budget allows.
Consider Room Location
Some guests suggest requesting a room away from the main entrance for added convenience.
Explore Nearby Dining Options
The hotel's location offers easy access to a variety of restaurants and department stores, providing diverse dining choices.
Utilize Concierge Services
Guests praise the helpfulness and professionalism of the concierge staff, particularly mentioning individuals like IVAN and ERIC.
Check Room Details
Review the floor plan and room type to ensure accurate expectations, as some guests noted discrepancies between the booked room and the actual size or features.
Take Advantage of the Gym and Spa
Guests appreciate the spacious gym, sauna, and steam room on the high floor for relaxation and recovery.
Consider Upgrading to Executive Level
Upgrading to a room on the executive level provides access to the executive lounge, offering meeting rooms, food, and beverages for added convenience.
Explore Nearby Attractions
The hotel's location near Nanjing Road, People's Square, and the Bund provides easy access to popular tourist spots and shopping areas.
Be Mindful of Language Barriers
While the staff is generally good, some guests recommend being patient with communication, as there may be language barriers.
Verify Room View
If a view is important, guests advise checking the room's window view to ensure it meets expectations, as some rooms may have obstructed views.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $188 |
Average price (weekend night) | $264 |
Value for money | 8.5 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | Shanghai Hongqiao Intl |
Distance to airport | 8.5 mi |