Overview

The Portman Ritz-Carlton, Shanghai

Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai 200040, China
+86 216 279 8888

$149+

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Rates

Overall guest ratings

9.1/10 Excellent
Based on 9,535 reviews
See all reviews

Review highlights

  • 9.5
  • 9.2
  • 9.1
  • 6.0

Good to know

  • Professional service
  • Good accessibility by car
  • Great shopping

Nearby

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    9.1 Excellent
    Based on 9,535 reviews
    • 9.5 "Incredible bar."
    • 9.2 "Excellent wellness & sports facilities."
    • 9.1 "Terrific location."
    • 8.2 "Great service."
    • 6.3 "Breakfast is mediocre."
    • 6.0 "Internet is average."
    • 5.6 "Average amenities."
    • 5.4 "Average value."
    View all review categories

    Overall Rating

    9.1 Excellent
    Based on 1,144 reviews
    • 9.1 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Average value."
    • 5.3 "Rooms are ok."
    • 4.9 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
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    Overall Rating

    9.1 Excellent
    Based on 2,193 reviews
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      8.5 "Near to public transport, according to 85%."
    • 8.2 "Great service."
      8.2 "82% thought the service was very professional."
      8.8 "88% found the staff to be very friendly."
    • 5.7 "Breakfast is mediocre."
    • 5.1 "Average value."
    • 5.0 "Vibe was decent."
      0.7 "93% criticized the unstylish hotel."
    • 4.7 "Rooms are not good."
      0.7 "For 93%, the rooms looked old."
      4.0 "60% said rooms were small."
      4.8 "52% complained about the bathroom."

    Overall Rating

    9.2 Excellent
    Based on 5,530 reviews
    • 9.4 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 9.3 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
    • 8.3 "Great service."
      8.0 "80% thought the service was very professional."
      9.0 "90% found the staff to be very friendly."
      7.4 "Management was excellent, said 74%."
    • 6.7 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.6 "Cleanliness of the bathroom was average, said 66%."
    • 6.0 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
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    Overall Rating

    8.8 Excellent
    Based on 667 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 6.7 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
    • 4.9 "Value below average."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

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