The Portman Ritz-Carlton Shanghai

The Portman Ritz-Carlton Shanghai

Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai 200040, China
+86 216 279 8888

rate per night


based on 450 reviews

The Portman Ritz-Carlton Shanghai
Tue 10/26
Wed 10/27
ProviderNightly total

About The Portman Ritz-Carlton Shanghai

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

The Shanghai Hotels the Portman Ritz Carlton Shanghai has 539 guest rooms and suites. The luxury hotel is close to the upscale shopping of Nanjing Road and all the dining and entertainment complexes. The hotel has cultural touches mixed with contemporary design.

Guests have access to wired and wireless Internet in the guest rooms. Wireless Internet is available throughout the property in the health club, spa, swimming pool, banquet rooms, and restaurants. There is also an onsite exclusive fitness center that features personal training, a squash court, and swimming pool. There is also a business center for those traveling on business. In the business center guests can access copy, fax, and printer services and post and parcel services.

All guest rooms include views of the Shanghai city skyline views. Each room has contemporary Chinese décor, artwork, and furnishing. All beds are covered in 400-thread count bed linens, down feather pillows and throws. There are an ensuite bath and shower facilities. There is also a 32-inch LCD TV in each room.

Standard rooms are 409 to 516 square feet. These rooms feature a single king or two twins with city or skyline views. Standard rooms sleep up to two guests comfortably. The suites feature either skyline or city views. These rooms are between 840 to 5382 square feet. These rooms sleep two to four people comfortably. Most suites have either a king or two twin beds.

The Portman’s Restaurant offers classic Asian and international dishes. There is a semi-buffet offered during lunchtimes. There is also a Ritz bar and lounge serving breakfast, a light lunch, and afternoon tea.

Photos of The Portman Ritz-Carlton Shanghai

Property safety measures

The Portman Ritz-Carlton Shanghai has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms available at The Portman Ritz-Carlton Shanghai

Tue 10/26
Wed 10/27
Show deals with
Deluxe Rooms($208 - $249)
Deluxe room
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$208 totalKAYAK
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Amenities at The Portman Ritz-Carlton Shanghai

  • Outdoor pool
  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Business center

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Safe


  • Internet
  • Fire extinguisher
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner


  • Executive lounge access
  • Interconnected room(s) available
  • Lockers
  • Newspapers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Walk-in shower

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Sauna

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Pets not allowed
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Adapted bath


  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Refrigerator
  • Coffee machine


  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Parking and transportation

  • Parking
  • EV charging station
  • Airport shuttle


  • Computer use available
  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Shops (on site)
  • Beauty salon

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals


  • Fitness center

Reviews of The Portman Ritz-Carlton Shanghai

GreatBased on 450 verified guest reviews

Pros +
Cons -

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10.0 Excellent
Pros:Nice room, great location, super nice staff
8.2 Great
Pros:This facility offers very comfortable beds and an excellent morning breakfast buffet. It's my go-to hotel when I am in Shanghai on business.

Cons:My room had a clear space for an iron, but it was missing. The hair dryer was cracked and broken, though it still operated. The shower door did not close well, and after every usage, there would be a significant puddle of water on the floor outside the shower (or a fully soaked towel).

5.7 Passable

Cons:Front desk could not locate booking made on

1 out of 1


Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai 200040

What's nearby

  • Jade Buddha Temple0.9 mi
  • Shanghai Propaganda Poster Art Centre1.1 mi
  • M50 Arts Community1.4 mi
  • Fuxing Park1.5 mi
  • Shanghai Museum1.7 mi
  • Nanjing Road1.7 mi
  • People's Square1.7 mi
  • Xintiandi1.7 mi
  • French Concession1.8 mi
  • Xujiahui Shopping District2.4 mi
  • The Bund2.6 mi
  • Yu Yuan Garden2.6 mi



Check in anytime after 2:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at The Portman Ritz-Carlton Shanghai

  • Guests with existing The Portman Ritz-Carlton Shanghai reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at The Portman Ritz-Carlton Shanghai for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • The Portman Ritz-Carlton Shanghai is located at Shanghai Centre, 1376 Nanjing Xi Lu in Jing'an, 3 miles from the center of Shanghai. Jade Buddha Temple is the closest landmark to The Portman Ritz-Carlton Shanghai.

  • Check-in time is 2:00 PM and check-out time is 12:00 PM at The Portman Ritz-Carlton Shanghai.

  • Yes, The Portman Ritz-Carlton Shanghai offers free Wi-Fi.

  • No, The Portman Ritz-Carlton Shanghai does not offer free parking.

  • No, The Portman Ritz-Carlton Shanghai does not offer free airport shuttle service.

  • The Portman Ritz-Carlton Shanghai is 6.9 miles from Shanghai Hongqiao Intl. The Portman Ritz-Carlton Shanghai is 21.9 miles from Shanghai Pu Dong.

  • No, pets are not allowed at The Portman Ritz-Carlton Shanghai.

  • Yes, The Portman Ritz-Carlton Shanghai has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

3.0 mi

Location rating


Nearest Airport

Shanghai Hongqiao Intl

Distance to airport

6.9 mi