Pros (+) Nice room, great location, super nice staff
Latest deals for The Portman Ritz-Carlton Shanghai
-
Deals from
$179
•Cheapest rate per nightCompare prices for Deluxe room, King room and 13 more The Portman Ritz-Carlton Shanghai deals.
Deluxe room, bed type unknown
$179
nightly with fees
Deluxe room, bed type unknown
$190
nightly with fees
Deluxe room, bed type unknown
$191
nightly with fees
Deluxe room, bed type unknown
$199
nightly with fees
Deluxe room, bed type unknown
$230
nightly with fees
Deluxe room, bed type unknown
$237
nightly with fees
King room, bed type unknown
$252
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at The Portman Ritz-Carlton Shanghai
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Business center
Reviews of The Portman Ritz-Carlton Shanghai
8.8
Very good
978 verified ratings
Wonderful
585
Very good
161
Good
110
Okay
40
Fair
55
Mediocre
13
Poor
14
Summary of reviews
Guests say
Guests consistently praised the hotel's prime location, making it convenient for exploring the city and accessing nearby attractions. The service and staff received high marks for being helpful, friendly, and professional. Many guests appreciated the comfort of the beds and the overall luxury of the property. However, some reviews noted that the rooms felt outdated or small, and there were occasional concerns about cleanliness and amenities. Despite these minor drawbacks, the positive experiences with location and service stood out.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.8 out of 10
422 reviews
9.3 out of 10
44 reviews
9.1 out of 10
2 reviews
All reviews
Pros (+) This facility offers very comfortable beds and an excellent morning breakfast buffet. It's my go-to hotel when I am in Shanghai on business.
Cons (-) My room had a clear space for an iron, but it was missing. The hair dryer was cracked and broken, though it still operated. The shower door did not close well, and after every usage, there would be a significant puddle of water on the floor outside the shower (or a fully soaked towel).
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the beds at The Portman Ritz-Carlton Shanghai?
All beds are covered in 400-thread count bed linens, down feather pillows and throws, ensuring a comfortable and luxurious sleep experience.
Is parking available at The Portman Ritz-Carlton Shanghai?
Yes, the hotel offers parking and even has an EV charging station for added convenience.
How is the food quality at The Portman Ritz-Carlton Shanghai?
The Portman’s Restaurant offers classic Asian and international dishes, and guests have praised the breakfast for its variety and delicious choices from all over the world.
What is the cleanliness like at The Portman Ritz-Carlton Shanghai?
The hotel ensures that the rooms are always tidy and clean, providing a comfortable and hygienic environment for guests.
What can I expect from the customer service at The Portman Ritz-Carlton Shanghai?
The staff at the Ritz goes above and beyond to ensure a memorable stay, with particular attention paid to special occasions like wedding anniversaries, making guests feel comfortable and valued.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended choosing a room with a city or skyline view for a more enjoyable stay.
Consider Suite Options
If traveling with a group or family, consider booking a suite for more space and comfort, as they can accommodate up to four people comfortably.
Take Advantage of Onsite Facilities
Guests appreciated the exclusive fitness center, complete with a squash court and swimming pool, as well as the business center for those traveling on business.
Explore Nearby Attractions
The hotel's proximity to attractions such as the Jade Buddha Temple, Shanghai Museum, and The Bund makes it convenient for sightseeing.
Be Mindful of Room Features
Some guests noted that the rooms feature contemporary Chinese décor and 400-thread count bed linens, but also mentioned that the rooms are a bit dated and may benefit from renovation.
Check Out the Dining Options
Guests enjoyed the classic Asian and international dishes offered at The Portman’s Restaurant and the breakfast variety, but some felt that the full breakfast on-site lacked healthy protein and a variety of fruits and vegetables.
Consider Low Season Travel
If planning a visit, consider avoiding February, which is noted as the low season, to potentially experience fewer crowds and better rates.
Be Aware of Potential Noise
Some guests mentioned that the hotel's bar downstairs played loud music, which could be a consideration for those sensitive to noise.
Utilize the Hotel's Transportation Services
Take advantage of the hotel's airport shuttle and proximity to metro stations for convenient transportation options.
Communicate Special Requests
Several guests appreciated the staff's efforts to accommodate special occasions, such as wedding anniversaries, indicating that the hotel is open to fulfilling specific requests.
Location
Shanghai Center, 1376 West Nanjing Road, Shanghai 200040
What's nearby
- Jing'an Temple0.3 mi
- Shanghai Exhibition Center0.4 mi
- Nanjing Road1.7 mi
- People's Square1.7 mi
- Xintiandi1.7 mi
- French Concession1.8 mi
- The Bund2.6 mi
- Yu Yuan Garden2.6 mi
- East China Normal University2.7 mi
- Oriental Pearl Tower3.2 mi
- Shanghai Tower3.2 mi
- Jin Mao Tower3.5 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Portman Ritz-Carlton Shanghai
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | November | $227 | $258 |
Cheapest month to stay with an average 19% drop in price. | Most expensive month to stay with an average 26% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The Portman Ritz-Carlton Shanghai
Which month has the cheapest rates at The Portman Ritz-Carlton Shanghai?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Portman Ritz-Carlton Shanghai is February, with an average nightly rate of $193. The most expensive month is November at $264 per night.
What is the cheapest day to book The Portman Ritz-Carlton Shanghai?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Portman Ritz-Carlton Shanghai is Wednesday, with an average nightly rate of $191. The most expensive day is Monday at $270 per night.
How far in advance should you book The Portman Ritz-Carlton Shanghai?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Portman Ritz-Carlton Shanghai, book around 4 weeks in advance. This could save you approximately 17% compared to booking last minute.
KAYAK's top tips for your stay at The Portman Ritz-Carlton Shanghai
FAQs when booking at The Portman Ritz-Carlton Shanghai
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in ShanghaiMost recommended
See most recommended stays in ShanghaiGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
3.0 mi | Shanghai Hongqiao Intl | 6.9 mi |