Overview

Universal Hotel

1002 Middle Hongling Road, Shenzhen 518001, China
+86 755 8247 5088

$45+

Overall guest ratings

8.4/10 Excellent
Based on 1,638 reviews

Review highlights

  • 9.8
  • 7.0
  • 3.1
  • 2.8

Good to know

  • Great view
  • Good accessibility by car

Nearby

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    Amenities

    • Facilities for Disabled Guests
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    Reviews

    Guest reviews of Universal Hotel

    Overall Rating

    8.4 Excellent
    Based on 1,638 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.8 "98% liked the proximity to shopping."
      9.5 "Near to public transport, according to 95%."
      10.0 "100% liked the proximity to sightseeing."
      9.4 "94% enjoyed the restaurants & bars nearby."
      8.8 "Great parking, according to 88%."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Good service."
      6.5 "Only 65% thought the service was professional."
      7.0 "70% found the staff to be very friendly."
    • 5.5 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      6.2 "Only 62% said rooms were clean enough."
    • 3.1 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 1.7 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 180 reviews
    • 9.8 "Terrific location."
    • 7.1 "Good service."
    • 6.4 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.0 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.9 "Only 59% said rooms were big enough."
    • 3.3 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."

    Overall Rating

    8.4 Excellent
    Based on 311 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.6 "Near to public transport, according to 96%."
      9.7 "97% liked the proximity to shopping."
    • 6.8 "Service is ok."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      5.7 "Only 57% said rooms were clean enough."
    • 2.7 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."

    Overall Rating

    8.5 Excellent
    Based on 1,031 reviews
    • 9.9 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.7 "97% liked the proximity to shopping."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.4 "Good service."
    • 5.9 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.6 "Only 56% said rooms were big enough."
    • 5.4 "Breakfast is mediocre."
    • 3.0 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 1.8 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall Rating

    8.3 Excellent
    Based on 114 reviews
    • 9.9 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.8 "98% liked the proximity to shopping."
    • 7.1 "Good service."
    • 5.6 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      0.4 "For 96%, the rooms looked old."
    • 2.9 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    Good to know
    "Great view"
    "Good accessibility by car"
    data provided by TrustYou

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