Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "World class service."10.0 "100% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." -
8.9 "Location is great."
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7.4 "High comfort."7.8 "78% thought it was
pleasantly quiet ." -
7.2 "Good breakfast."
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5.9 "Rooms are ok."5.0 "Only 50% said
rooms were clean enough ." 5.0 "For only 50%, thebathroom was ok ."
Overall Rating
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5.2 "Rooms are ok."
Overall Rating
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6.3 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Location is great Not particularly
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7.0review from
Staff was very friendly No gravy ... just biscuits. Apparently the hotel only does gravy every other day????? Tub was wet and looked dirty. Furniture was old and scratched. Dinning area light fixture was filthy.
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10.0review from
From the Moment we checked in, to the moment we checked out we were treated with respect and Kindness. Forgive me but I believe the lady who checked us in? She was amazing. She was one of the main reasons we had such a good stay! I cannot complain about anything, even when our T.V was having issues it was promptly fixed and we were even given a treat for the issue, which was above and beyond what we expected! No complaints here!
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9.0review from
Convenient and clean with great staff. Always helpful Floor with smoking room smelled like a cigarettes. Staff moved us to another room without any problems. So not a big deal.
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5.0review from
Room was comfortable and quiet. Thought this was handicap room. Toilet not taller handicap style. Grab bars were slick and hard to hold on to. Made it difficult for handicap person to use.
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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8.0review from
This guest did not leave comments about this hotel.
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4.0review from
The hotel does not allow pets. They did not have a non-smoking room. The A/C unit was very loud.
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4.0review from
The food was good and has a nice selection. The pool was green in color - like the color of Mt. Dew. In the Bathroom there was a hair ball that was under the sink that was there when we checked in. On Wednesday evening there was only one staff memember and she was extremely busy.
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1.0review from
Didn't even stay - it was 54 miles from O'Fallon where I was staying
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7.0review from
The location was perfect for my trip to Belleville, IL. Also, most of the staff was helpful, and the breakfast was tasty. I had no problems with parking or the wireless internet. The maids put a 'Do not disturb' sign on my door and didn't clean my room! Also, my floor smelled like smoke, although the smell did not enter my room.
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5.0review from
None The fitness center and hot tub and swimming pool was not in service. Staff didn't seem very helpful about it
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10.0review from
All staff was extremely friendly and helpful. Room was very clean and comfy. Pool area was very clean. Breakfast was substantial and delicious. Hotel was easy to find, and even though next to interstate, it was quiet. We will stay here again. There was nothing we disliked about our stay.
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9.0review from
Best complimetary breakfast I have had. Location was a bit too close to the highway.
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8.0review from
Close to eating to shopping. Anything you needs is at around the hotel. Very convenience.
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10.0review from
Loved our double room suite. Extra sofa and TV, and extra space was worth every penny with 2 small kids. Very clean and great staff. Breakfast was a little scarce, and seating was limited by the time we got down there, but it was extremely busy and the staff replace items as fast as possible, and we got a table in under 5 mins. Will stay here again next 4th!!!
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8.0review from
Location is great Not particularly
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10.0review from
From the Moment we checked in, to the moment we checked out we were treated with respect and Kindness. Forgive me but I believe the lady who checked us in? She was amazing. She was one of the main reasons we had such a good stay! I cannot complain about anything, even when our T.V was having issues it was promptly fixed and we were even given a treat for the issue, which was above and beyond what we expected! No complaints here!
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9.0review from
Convenient and clean with great staff. Always helpful Floor with smoking room smelled like a cigarettes. Staff moved us to another room without any problems. So not a big deal.
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
All staff was extremely friendly and helpful. Room was very clean and comfy. Pool area was very clean. Breakfast was substantial and delicious. Hotel was easy to find, and even though next to interstate, it was quiet. We will stay here again. There was nothing we disliked about our stay.
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9.0review from
Best complimetary breakfast I have had. Location was a bit too close to the highway.
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8.0review from
Close to eating to shopping. Anything you needs is at around the hotel. Very convenience.
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10.0review from
Loved our double room suite. Extra sofa and TV, and extra space was worth every penny with 2 small kids. Very clean and great staff. Breakfast was a little scarce, and seating was limited by the time we got down there, but it was extremely busy and the staff replace items as fast as possible, and we got a table in under 5 mins. Will stay here again next 4th!!!
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7.0review from
Staff was very friendly No gravy ... just biscuits. Apparently the hotel only does gravy every other day????? Tub was wet and looked dirty. Furniture was old and scratched. Dinning area light fixture was filthy.
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7.0review from
The location was perfect for my trip to Belleville, IL. Also, most of the staff was helpful, and the breakfast was tasty. I had no problems with parking or the wireless internet. The maids put a 'Do not disturb' sign on my door and didn't clean my room! Also, my floor smelled like smoke, although the smell did not enter my room.
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5.0review from
Room was comfortable and quiet. Thought this was handicap room. Toilet not taller handicap style. Grab bars were slick and hard to hold on to. Made it difficult for handicap person to use.
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4.0review from
The hotel does not allow pets. They did not have a non-smoking room. The A/C unit was very loud.
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4.0review from
The food was good and has a nice selection. The pool was green in color - like the color of Mt. Dew. In the Bathroom there was a hair ball that was under the sink that was there when we checked in. On Wednesday evening there was only one staff memember and she was extremely busy.
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1.0review from
Didn't even stay - it was 54 miles from O'Fallon where I was staying
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5.0review from
None The fitness center and hot tub and swimming pool was not in service. Staff didn't seem very helpful about it
