No bell boy for a 4:star hotel,mediocre breakfast
Latest deals for Hotel Bencoolen at Hong Kong Street
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Deals from
$76
•Cheapest rate per nightCompare prices for Deluxe room, Premier room and 30 more Hotel Bencoolen at Hong Kong Street deals.
Deluxe room, bed type unknown
$76
nightly with fees
Executive room, bed type unknown
$84
nightly with fees
Deluxe room, bed type unknown
$90
nightly with fees
Deluxe room, 1 queen bed
$93
nightly with fees
Deluxe room, bed type unknown
$102
nightly with fees
Deluxe room, bed type unknown
$103
nightly with fees
King room, 1 king bed
$105
nightly with fees
Deluxe room, 1 queen bed
$105
nightly with fees
Deluxe room, bed type unknown
$127
nightly with fees
Deluxe room, bed type unknown
$140
nightly with fees
Deluxe room, bed type unknown
$142
nightly with fees
Deluxe room, 1 twin bed
$143
nightly with fees
Deluxe room, bed type unknown
$166
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at Hotel Bencoolen at Hong Kong Street
- Outdoor pool
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Internet
Reviews of Hotel Bencoolen at Hong Kong Street
7.9
Good
3991 verified ratings
Wonderful
1557
Very good
1077
Good
633
Okay
331
Fair
175
Mediocre
116
Poor
102
Summary of reviews
Guests say
Guests consistently praise the hotel's excellent location, with easy access to key attractions, public transport, and nearby amenities. However, many reviews highlight significant issues with breakfast quality, describing it as poor or insufficient. Cleanliness is another common concern, with several guests reporting dirty rooms, stained towels, and poorly maintained facilities. Service receives mixed feedback, with some guests finding staff friendly and helpful, while others experienced dismissive or inadequate responses. Room size is generally considered acceptable, though some guests found certain rooms cramped or not as described online.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
7.3 out of 10
945 reviews
8.1 out of 10
1106 reviews
7.5 out of 10
14 reviews
6.6 out of 10
2 reviews
All reviews
Pros (+) Great location - 3 mins walk to Clarke Quay, 5 mins to Chinatown, 10 mins to Raffles Hotel & 15-20 mins walk to Marina Bay. Rooms were clean & refilled daily. The rooms were well equipped. The breakfast was simple but adequate. The staff helpful & courteous.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's location?
The hotel is located in the vibrant Singapore City Centre, just a few steps from Clarke Quay MRT Station. It is situated a brief stroll from Sir Stamford Raffles Statue, Clarke Quay, and Raffles Place. The location is best for sightseeing, with easy access to various attractions and public transportation.
How are the hotel's cleanliness and room quality?
The hotel is very clean, and the rooms are well-maintained. The rooms are comfortable, although some guests mentioned that the size is a bit small. The new wing offers spacious rooms, and the smart TVs in the rooms are a bonus for both kids and adults.
What practical amenities does the hotel offer?
The hotel provides free Wi-Fi, a refrigerator, and a hotpot in the room. There are also outlets at the head of the bed, and the hotel offers 24-hour free coffee and tea in the lobby. Additionally, the hotel has a swimming pool and an outdoor hot tub for guests to enjoy.
How is the hotel's breakfast and dining experience?
While some guests found the breakfast to be basic and sparse, others mentioned that it could be improved. The hotel also offers free coffee and tea 24 hours a day. The breakfast room is small, and some guests found it underwhelming, but the hotel's location provides easy access to various dining options nearby.
What can guests expect from the hotel's customer service?
The staff at the hotel are described as very helpful, professional, and accommodating. Some guests mentioned that the staff went above and beyond to make their stay comfortable. The front desk staff are particularly praised for being friendly and helpful.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Premier Room
The Premier room offers more space and a good-sized bathroom with a bathtub, making it a good deal for couples.
Consider the Loft Suite
The loft suite is spacious and well-appointed, but be aware that the room's AC may not cool effectively.
Take Advantage of the Location
The hotel's central location is ideal for exploring nearby attractions such as Boat Quay, Clarke Quay, Chinatown, and Fort Canning Park, all within walking distance.
Be Mindful of Noise
Light sleepers should consider bringing earplugs, as there can be significant noise leakage within the hotel and from the street.
Check for Loft Suite Accuracy
Some guests found discrepancies between the loft suite as shown in photos and the actual room, so it's advisable to clarify expectations before booking.
Explore Nearby Dining Options
The hotel is surrounded by chic restaurants, and Chinatown is just a stone's throw away, offering a variety of dining choices.
Consider Room Selection
Some guests found the standard rooms to be small, so if space is a priority, consider opting for a Premier Room or Loft Suite.
Note Breakfast Limitations
While the hotel offers a hot breakfast, some guests found the choices underwhelming, especially for Western preferences.
Utilize the 24-Hour Coffee
Free coffee is available in the lobby throughout the day, providing a convenient perk for guests.
Take Advantage of Free Amenities
The hotel provides free coffee in the lobby, and filtered hot and cold water, which can be useful for guests.
Location
47 Hongkong Street, Singapore 059685
What's nearby
- Sir Stamford Raffles Statue369 yd
- Clarke Quay0.3 mi
- Singapore City Centre0.4 mi
- Merlion0.5 mi
- Raffles Place0.5 mi
- Marina Bay0.7 mi
- Suntec City0.8 mi
- Marina Bay Sands0.8 mi
- Bugis Street1 mi
- Singapore Flyer1.1 mi
- Bugis Street Shopping District1.1 mi
- Gardens by the Bay1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Bencoolen at Hong Kong Street
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | August | $121 | $122 |
Cheapest month to stay with an average 23% drop in price. | Most expensive month to stay with an average 55% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hotel Bencoolen at Hong Kong Street
Which month has the cheapest rates at Hotel Bencoolen at Hong Kong Street?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hotel Bencoolen at Hong Kong Street is June, with an average nightly rate of $122. The most expensive month is October at $156 per night.
What is the cheapest day to book Hotel Bencoolen at Hong Kong Street?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hotel Bencoolen at Hong Kong Street is Monday, with an average nightly rate of $103. The most expensive day is Thursday at $148 per night.
How far in advance should you book Hotel Bencoolen at Hong Kong Street?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hotel Bencoolen at Hong Kong Street, book around 5 weeks in advance. This could save you approximately 16% compared to booking last minute.
KAYAK's top tips for your stay at Hotel Bencoolen at Hong Kong Street
FAQs when booking at Hotel Bencoolen at Hong Kong Street
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.2 mi | Singapore Seletar | 9.0 mi |