No bell boy for a 4:star hotel,mediocre breakfast
4 stars
Hotel Bencoolen at Hong Kong Street
Photos of Hotel Bencoolen at Hong Kong Street
Overview
This hotel is located in the vibrant Singapore City Centre, just a few steps from Clarke Quay MRT Station. It is situated a brief stroll from Sir Stamford Raffles Statue, Clarke Quay and Raffles Place.
Hotel Bencoolen @ Hong Kong Street provides a 24-hour reception, as well as an outdoor pool and a Jacuzzi. For added convenience, it features laundry facilities, luggage storage and a concierge.
Every room at Hotel Bencoolen @ Hong Kong Street provides a refrigerator and all the essentials for a comfortable stay. They are also equipped with an oven and a hair dryer.
Places of interest close to the hotel include Singapore River, Merlion and Marina Bay. Changi Airport is a 20-minute car ride away and City Hall MRT Station is within walking distance.
Latest deals for Hotel Bencoolen at Hong Kong Street
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Bencoolen at Hong Kong Street
- Outdoor pool
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Mini-market on site
- Room service
- Key access
- Key card access
- Bottle of water
- 24hr front desk
Dining
- Electric kettle
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Elevator
- Accessible by elevator
- Hypoallergenic
- No smoking
- Upper floors accessible by elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
General
- Family rooms
- Hardwood or parquet floors
- Slippers
- Telephone
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Pool and spa
- Hot tub
- Outdoor pool
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Parking
Health and safety
- Daily housekeeping
Reviews of Hotel Bencoolen at Hong Kong Street
7.9
Good
3416 verified ratings
Wonderful
1349
Very good
938
Good
567
Okay
255
Fair
144
Mediocre
85
Poor
78
Summary of reviews
Guests say
Guests appreciated the hotel's great location, making it easy to access local attractions and amenities. Many found it to be a good value for the price, especially considering the proximity to public transportation and dining options. However, there were several complaints regarding cleanliness, with some rooms described as small and not well-maintained.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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7.7 out of 10
925 reviews
8.2 out of 10
804 reviews
7.3 out of 10
12 reviews
6.6 out of 10
2 reviews
All reviews
Pros (+) Great location - 3 mins walk to Clarke Quay, 5 mins to Chinatown, 10 mins to Raffles Hotel & 15-20 mins walk to Marina Bay. Rooms were clean & refilled daily. The rooms were well equipped. The breakfast was simple but adequate. The staff helpful & courteous.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is located in the vibrant Singapore City Centre, just a few steps from Clarke Quay MRT Station. It is situated a brief stroll from Sir Stamford Raffles Statue, Clarke Quay, and Raffles Place. The location is best for sightseeing, with easy access to various attractions and public transportation.
How are the hotel's cleanliness and room quality?
The hotel is very clean, and the rooms are well-maintained. The rooms are comfortable, although some guests mentioned that the size is a bit small. The new wing offers spacious rooms, and the smart TVs in the rooms are a bonus for both kids and adults.
What practical amenities does the hotel offer?
The hotel provides free Wi-Fi, a refrigerator, and a hotpot in the room. There are also outlets at the head of the bed, and the hotel offers 24-hour free coffee and tea in the lobby. Additionally, the hotel has a swimming pool and an outdoor hot tub for guests to enjoy.
How is the hotel's breakfast and dining experience?
While some guests found the breakfast to be basic and sparse, others mentioned that it could be improved. The hotel also offers free coffee and tea 24 hours a day. The breakfast room is small, and some guests found it underwhelming, but the hotel's location provides easy access to various dining options nearby.
What can guests expect from the hotel's customer service?
The staff at the hotel are described as very helpful, professional, and accommodating. Some guests mentioned that the staff went above and beyond to make their stay comfortable. The front desk staff are particularly praised for being friendly and helpful.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Premier Room
The Premier room offers more space and a good-sized bathroom with a bathtub, making it a good deal for couples.
Consider the Loft Suite
The loft suite is spacious and well-appointed, but be aware that the room's AC may not cool effectively.
Take Advantage of the Location
The hotel's central location is ideal for exploring nearby attractions such as Boat Quay, Clarke Quay, Chinatown, and Fort Canning Park, all within walking distance.
Be Mindful of Noise
Light sleepers should consider bringing earplugs, as there can be significant noise leakage within the hotel and from the street.
Check for Loft Suite Accuracy
Some guests found discrepancies between the loft suite as shown in photos and the actual room, so it's advisable to clarify expectations before booking.
Explore Nearby Dining Options
The hotel is surrounded by chic restaurants, and Chinatown is just a stone's throw away, offering a variety of dining choices.
Consider Room Selection
Some guests found the standard rooms to be small, so if space is a priority, consider opting for a Premier Room or Loft Suite.
Note Breakfast Limitations
While the hotel offers a hot breakfast, some guests found the choices underwhelming, especially for Western preferences.
Utilize the 24-Hour Coffee
Free coffee is available in the lobby throughout the day, providing a convenient perk for guests.
Take Advantage of Free Amenities
The hotel provides free coffee in the lobby, and filtered hot and cold water, which can be useful for guests.
Location
47 Hongkong Street, Singapore 059685
What's nearby
- Sir Stamford Raffles Statue369 yd
- Clarke Quay0.3 mi
- Singapore City Centre0.4 mi
- Merlion0.5 mi
- Raffles Place0.5 mi
- Marina Bay0.7 mi
- Suntec City0.8 mi
- Marina Bay Sands0.8 mi
- Bugis Street1 mi
- Singapore Flyer1.1 mi
- Bugis Street Shopping District1.1 mi
- Gardens by the Bay1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Bencoolen at Hong Kong Street
Low season | June |
|---|---|
High season | March |
Average price (weeknight) | $134 |
Average price (weekend night) | $170 |
When to book a room at Hotel Bencoolen at Hong Kong Street
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Bencoolen at Hong Kong Street
FAQs when booking at Hotel Bencoolen at Hong Kong Street
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Value for money | 7.8 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Singapore Seletar |
Distance to airport | 9.0 mi |
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