Stuff were very polite
I sent email to hotel after my visit but I never got any answer
Family run, friendly staff.
We were shocked by the family room for 4 adults with dead flies on the walls and dusty carpets affecting our breathing at night. Room and hotel decor throughout was in dire need of refurbishment. One of the worst places I have stayed in Italy in my 5 months here.
Location was very good, very close to the lake. Had good swimming area. Close to restaurants activities, all in walking distance.
This is a residence hotel with limited, but no service on location other than reception which was useful and helpful. Kitchen equipments should be renewed, f.ex. toaster did not work. It should be more clearly stated that it is a residence hotel with limited/no service.
With a stay at Alexandra Stay Residence in Sirmione, you'll be on a lake, within a 10-minute drive of Scaliger Castle and Provenza Cantine. Featured amenities include dry cleaning/laundry services and an elevator (lift). Free self parking is available onsite.
Policies vary by room type and provider.