Pros (+) clean, excellent staff, and maid service
Cons (-) Room was a little noisy from neighboring room.
4 stars
DoubleTree by Hilton Chicago - North Shore Conference Center
Photos of DoubleTree by Hilton Chicago - North Shore Conference Center
Overview
Situated within a 10-minute walk from Westfield Old Orchard, DoubleTree by Hilton Hotel and Conference Center Chicago North Shore offers an indoor pool. It also features a ballroom, an express check-in and check-out feature and a 24-hour business centre.
This modern hotel offers a 24-hour reception, a BBQ/picnic area and a concierge. A gym can be readily accessed by guests wishing to keep active while away.
DoubleTree by Hilton Hotel and Conference Center Chicago North Shore provides 369 rooms, all of which are equipped with a refrigerator and a hair dryer.
The hotel houses Jameson’s Charhouse , which offers lunch and dinner and presents guests with all they require for an enjoyable evening within the hotel. A variety of cafés and restaurants can also be found close by.
O'Hare International Airport is under a 30-minute drive from DoubleTree by Hilton Hotel and Conference Center Chicago North Shore. Those wanting to explore the area can also visit Chicago, situated an easy car trip from the property.
Latest deals for DoubleTree by Hilton Chicago - North Shore Conference Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton Chicago - North Shore Conference Center
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Air-conditioned
- Free toiletries
- Heating
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Seating area
- Storage available
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Pool
- Indoor pool
- Outdoor pool
Parking and transportation
- Free parking
Bathroom
- Hairdryer
Fitness
- Fitness center
Reviews of DoubleTree by Hilton Chicago - North Shore Conference Center
8.1
Very good
1096 verified ratings
Wonderful
534
Very good
165
Good
128
Okay
62
Fair
76
Mediocre
39
Poor
93
Summary of reviews
Guests say
Guests appreciate the hotel's prime location, variety of amenities like the heated pool and cookies, and the overall value for the price. However, there are significant concerns regarding the cleanliness of the rooms, inadequate customer service, and issues related to room size and condition, which affected their overall experience.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
23 reviews
8.3 out of 10
6 reviews
All reviews
Pros (+) Location and staff were good. King size bed was good
Cons (-) Hair found in the shower. No 24 hour coffee in the lobby.
Pros (+) Front desk forgot to offer cookies like brand usually does. Free shuttle was nice. Friendly service
Cons (-) No cookie
Pros (+) We really liked the location and parking was really good.
Cons (-) The bathroom was so small I had a really hard time giving my 6 month old a bath!! Also we went down to swim and the water was really cool, they had the doors open to the outside and the breezy coming in was really chilly!! Also they had no microwave and the frig they had barley got cool enough to keep my milk cold for my baby!!
Pros (+) The staff was incredibly helpful and friendly.
Cons (-) We woke up to find LIVE bed bugs crawling on us and bites on my arms and my husbands feet. Will never stay here again.
Pros (+) Most of the staff were very nice, and it's located right next to Old Orchard Mall.
Cons (-) Room was dirty--saw dead mosquitos visible on the bedside lamp (ew!). Not sure if this is just how they work, but our bed didn't have a fitted sheet. Instead someone used a flat sheet and tucked it under as a fitted sheet; perhaps a maid was running behind? Either way, if those were neglected, I hate to think of the other spots that were surely missed or not sanitized. We tried to use the remote t...
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Pros (+) Front desk staff were good.
Cons (-) Water was shut off for several hours during morning "shower time - very inconvenient!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How are the beds at DoubleTree by Hilton Chicago - North Shore Conference Center?
Guests have described the beds as tasteful and comfortable, offering a great night's sleep.
Is parking available at DoubleTree by Hilton Chicago - North Shore Conference Center?
Yes, the hotel offers free parking for guests.
What can I expect from the food at DoubleTree by Hilton Chicago - North Shore Conference Center?
The hotel houses Jameson’s Charhouse, which offers lunch and dinner, presenting guests with all they require for an enjoyable evening within the hotel. Additionally, there are a variety of nearby cafés and restaurants.
How is the cleanliness at DoubleTree by Hilton Chicago - North Shore Conference Center?
While some guests have mentioned concerns about room cleanliness, others have described the hotel as clean and quiet, with well-maintained facilities.
When is the best time to visit DoubleTree by Hilton Chicago - North Shore Conference Center?
The high season is in September, offering an excellent time to experience the hotel's beautiful interior and quiet rooms, as well as its proximity to shopping and restaurants.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests were disappointed with the size and layout of their rooms, especially the bathrooms. It's advisable to carefully review room details and, if possible, request specific room features to ensure a comfortable stay.
Take Advantage of Nearby Attractions
The hotel's proximity to Westfield Old Orchard and the North Shore Center for the Performing Arts makes it convenient for guests to explore shopping and entertainment options within walking distance.
Check for Special Requests
If you have specific accessibility needs, it's recommended to communicate them clearly with the hotel staff in advance to ensure that your requirements are met satisfactorily.
Be Mindful of Noise Levels
Some guests noted that the walls seemed thin, and noise from the hallway and neighboring rooms was audible. Light sleepers may want to consider this feedback and pack earplugs as a precaution.
Verify Amenities Availability
Some guests were disappointed by the absence of certain amenities, such as desks in the rooms. It's advisable to confirm the availability of specific amenities that are important to you before booking.
Explore Dining Options
While the hotel offers dining facilities, guests also appreciated the variety of nearby cafes and restaurants. Consider exploring dining options in the vicinity for a diverse culinary experience.
Confirm Room Cleanliness
A few guests expressed dissatisfaction with the cleanliness of their rooms. It's advisable to inspect the room upon arrival and promptly report any issues to the staff for resolution.
Inquire About Additional Charges
Some guests were surprised by extra charges, such as for early check-in and lobby coffee. It's recommended to inquire about any potential additional costs to avoid unexpected expenses.
Utilize Nearby Nature Centers
Guests interested in outdoor activities appreciated the proximity of attractions like the Emily Oaks Nature Center, providing an opportunity for nature exploration and relaxation.
Location
9599 Skokie Boulevard, Skokie, IL 60077-1314
What's nearby
- North Shore Center for the Performing Arts166 yd
- Westfield Old Orchard0.4 mi
- Illinois Science and Technology Park1.7 mi
- Oakton-Skokie Railway Station1.9 mi
- Skokie Theatre2.1 mi
- Emily Oaks Nature Center2.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Chicago - North Shore Conference Center
Low season | January |
|---|---|
High season | September |
Average price (weeknight) | $169 |
Average price (weekend night) | $174 |
When to book a room at DoubleTree by Hilton Chicago - North Shore Conference Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 9.7 mi |