10.0 ExcellentMar 26 2022
Got My car on right time.
4.0 OkayFeb 26 2022
Booked through Kayak 6 PM rental at Enterprise skokie. Arrived there to find out that the shop was closed. Had to take lyft to ohare airport and rent another car there. Bad experience
2.0 MediocreMay 29 2021
The scheduled pick up time was for after this location was already closed. We showed up and no one was there. Very disappointing! We had to change our plans and come back the next day. The staff was not apologetic at all and said oh yeah we tried to call you. I guess they don’t know how to use a phone because I never got a phone call. Very unprofessional and super inconvenient. Made my husband late for work. Also when we pick the car up the following morning they tried to give my husband a smaller cheaper car than what we had originally paid for no offer for an upgrade or anything better because of the inconvenience. Overall very poor experience.Pretty much everything.
10.0 ExcellentMay 24 2021
Everything was great. I was very happy 😃 !
8.0 ExcellentFeb 1 2021
9.6 ExcellentNov 6 2019
The young woman working at the counter was fantastic! Quick, smart, polite, just all around amazing experience for the 4 minutes we spoke. Oh I forgot to mention, she was efficient!It can always be cheaper :-)!
10.0 ExcellentOct 8 2019
Friendly staff. Great car. Easy pick up and drop offIts a bit challenging to figure out how to get into their parking lot if you follow Google Maps. It takes you around the back of the building off a side street.
2.0 MediocreMay 15 2019
If we actually got out rental. Our pick up was at 2pm and the place was closed when we got there
10.0 ExcellentJan 30 2017
These guys were sharpGreat experienceN/a
8.0 ExcellentDec 30 2016
Great Service, awful carCustomer service was excellentJeep Compass is the worse car I have ever driven. I think the car was defective, because there is no way something like this vehicle should be allowed on the road if I was driving a vehicle without a defect.