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reception exellent personell, very good food, smooking room, nice with the veranda outside, good parking. cleaning under all critic, terrible. If it had been better, I would have ranked your hotel as a 9. I will recomend your hotel to others because of the smooking room, but explain about the cleaning.
this hotel is in a quite location and close to Kista industrial area
the shopping area..and the night porter was very nice and helpfull..easy to spot from the road. the showers were not clean in the room and one or two of the lights in the room did not work,not much the surrounds were like a construction zone,which i know there is alot of work being done but maybe would be better when all finished,under ground car park for the hotel is hard to find and small room for about 8 cars.party going on in the bar til late and could still be heard on the 5th floor,to summerise a hotel thats average in everything nothing to excite.if your a shopper than its very good,but if your not look some where else.5/10
Reception staff good; room good except for view from windows Restaurant service was poor; slow, staff too busy to attend to you. Menu writing so small they should provide a magnifying glass!!
The room was quite run down. Tiny desk with tv behind it. Tv was hard to move in front of the bed as well. Floor was dusty. Bathroom had a bad-water smell.
The staff were great and very accommodating. The hotel is true 4 star and the walking proximity to the train station gets you to the central station in a few stops. They are near a shopping center (stone throw away) Breakfast is good. I am a light sleeper and had no problems at all. Will always stay at Scandia whenever the chance fits as I travel globally all the time Not a problem at all - Would have been nice to be able to order fried eggs but the variety for breakfast was enough anyway
Clean and new, big bathroom, big TV, nice and warm, good situation. Will use this hotel again, if a few small items are remedied. Good potential! No proper instructions how to get into room, no cooking/heating utensils for microwave, no coffee machine in kitchen, no stove or hotplate in kitchen, no soapdish in shower, shower much too low, no code for wifi available in the room, a little expensive for such a small budget room with 70 cm wide beds.
I only stayed one night ( I arrived and left in the darkness) I couldn't see everything - hope next time I have the chance. But overall it was good
It was the wrong choice. Stay away from this hotel. It's a so called 4 star hotel where in my opinion I think they don't deserve it.When we arrived at the hotel from a long business day we were really excited about the hotel and the location. However, the hotel picture (a white chateau) was misleading. When we arrived it was more like a huge 80's style white painted concrete business/event hotel connected to the little house you can see on the web. Nobody helped us with luggage the 50m up the stairs to the reception. At the check-in they requested us to pay upfront. The rooms were tiny and long distance from the reception. The rooms also had no iron board, soaps and shower gels like in a hospital.I Felt more like in a youth hostel with 4 star room charge. For dinner you had another 800m...
The hotel is located by the sea with a charming, old fashioned garden. Eating breakfast on the terrace overlooking the sea, with a cup of organic tea in my hand, it was the perfect start of a busy day. I also recommend the spa with a splendid service and skillful staff. The night staff had problems understanding both swedish and english...
Just terrific, great room, breathtaking view from the breakfast room, Good internet connection .... Too much snow during my stay ... :-)))
Location and hospitality Rate
The hotel staff was very friendly and accomidating. The superior room was just that. Modern, clean and our room location was very quite and that is rare in a bustling city location. Honestly I didn't have one single complaint and that's rare for me. Couldn't ask for a better location if you're taking the train from the airport.
I needed to get medical help when I arrived at the Radisson. Nayra at the front desk arranged for me to go to a nearby clinic and made several phone calls to expedite the process. She was so outstanding in her service! Hold on to her. She is the BEST. Thank you so much!
Great breakfast and great staff. Room was not comfortable for two people. There is a lack of storage. We enjoyed the hotel but we would not want to stay at this hotel for several days.
Location Slippery floor
So close to the train station and the center of the city. Perfect walk to the theater we were going to. Not a lot for small children, but the staff was very friendly and accommodating.
the Swedish meat balls i ate in the lobby bar area did not taste good.
This place turned out to be perfect for my needs. I only had 24hrs in Stockholm, didn't want to waste time on additional travel to and from hotel. Easy access to airport from here. The staff at hotel was great, very friendly and accommodating. They even helped me plan my itinerary for the day! I was able to check in early, which was very helpful after an overnight flight. Room was clean and very nice. Not very large, but for being alone it was completely fine. Would highly recommend staying here!!
Very practical location and super comfortable beds, great breakfast buffet. The exterior and it's surrounding are a bit scruffy but nothing bad, could use some touches to brighten up/update it's appearance. The business rooms are rather tight, we could not open both our suitcases at the same time so we had to take turn. The hotel doesn't have a dedicated concierge so we had to trouble the receptionists who were very busy. Some receptionists are knowledgable some are not able to help much.
The pool ambiance was amazing! Loved the sauna and hot tub. Great location. Right next to the train to Arlanda, which was really convenient as a traveler! I had a hard time checking in with one of the staff members because my credit card was not working even though I explained to her that I was not going to be buying anything on the bill. Finally she understood.
Convenience No windows that open up to the outside air The windows open to the inside of the airport
The breakfast buffet was excellent. The staff was very helpful and friendly and the location was very handy for sights. We would definitely stay there again. Room didn't have the best view, but we didn't care that much.
Very nice room, very nice breakfast, fast elevators Great location: directly across from train station (for easy access to airport train) and, even better, it is diagonally across the street from the shuttle bus to the airport (which is much cheaper than the train). We saw 3 Radisson Blu's in Stockholm, at least 2 of which are on the waterfront. One is just around the corner from this one. So make sure you go to the right one.
The location is great. The breakfast is great. The stuff is very helpful. Overall good value for the money. The mattress to soft for me to sleep. Standard room is poorly equipped
The hotel was so easy to get to from the airport. The Arlanda Express train practically arrives at the front door. Easy walk to ld town, shopping, sightseeing cruises and trains/buses/tram. The breakfast was delicious and a steal for the price. We also had the Christmas buffet dinner which was great as well. The room was very clean, new, and overlooking the water, town hall, and old town. The staff was very friendly and the hotel was vey accomodating with a late check out so our baby could nap and a comfy rollaway for our older child. I woulx definitely stay here anytime I go to Stockholm. I have no complaints!
the lobby bar with life music the rooms and the surroundings are very old
The good service and great rooms They were doing renovation work, and could improve information about the noise that it causes in the rooms
The staff were very accommodating and made sure I was comfortable.
location, breakfast, clean, staff no bath, cold room
Great location very good breakfast right next to train station very helpful staff Loud outside so if sensitive to that noise from train and cars either get inside view of courtyard or keep windows closed
Location and friendly staff Bathroom quite small; door could not close
very comfortable bed and linengood reception area/bar and staff food not hot enough at buffet breakfast
Excellent high standard hotel. Friendly and professional service.
very clean room, nice located in city center, friendly staff, fantastic breakfast our room was really chilly and we had to ask for an extra radiator. Two separate beds are always a minus when you travel as a couple..
Clean and nice staff. The majority of my issues were with the cleaning staff at the hotel. Several times we had to ask for them to bring us soap as they did not replenish the toiletry items we had used each day. Also, we had to call them to clean our toilet bowl after they had done the room already because it was clearly not cleaned as part of their regular cleaning. Pretty gross. Robes were not replaced when the worn ones were taken to be cleaned. Extra towels were brought to the room upon request but then cleaning staff did not replace used towels with same number of towels, so we had to keep calling for more. Really bizarre. In terms of the free wi-fi in the lobby, it was extremely slow when many people were down in the lobby using it. Lastly, I know there was a heat wave happening when we were there but the room would just not get cool enough, very hard to sleep dripping in sweat. Also - a bar that closes at 12:30 or 1? really odd. The concierge. Ok, first day he sent us to a restaurant that was closed. Then we told him we were headed for the Icebar one night and he did not mention at all that we needed a reservation. Very poor.
room is small
yhIt is a very nice hotel with good location. The room was very clean and nice. I wish that the breakfast was not so expensive. Maybe a good offer that incloude the breakfast.
Room was clean, quiet, and comfortable. Breakfast was good.
They were doing construction on the lower floors, so they upgraded us for free to a junior suite because my dad is older and likes to rest during the day and couldn't with all the noise. Receptive employees. Breakfast was good. Room was very nice. Breakfast was supposed to be included, although every morning, the person who lets you into breakfast would tell us we had to pay extra. I would say every morning that no we already cleared this up, breakfast was included and they would look again and say "oh yes, you're right". then we we checked out they told us we had incurred fees for having breakfast every morning and we had to again show them that breakfast was included. We stayed for 4 nights. Also, the location is goo but not great. about a 10 minute drive from everything we wanted to do.
rooms were on the smaller side, but well organized, efficient, clean, and well designed. and the beds were supremely comfortable. i didn't even feel like i was in a hotel!
The room was extremely clean, with great storage space. The staff were incredible and always offered help and advice, going above and beyond required in order to help us. The breakfast served was great too.
Location, size of room, friendly personnel No shampoo or other toilet accessories you would expect in a 4 star hotel
location and service
The staff were always very friendly.
Friendly staff Great breakfast Close to metro Beds are not the most comfortable
Absolutely wonderful staff - extremely courtious! The sauna in a the basement was a wonderful treat - shame I didn't get to spend much time relaxing there.
The location of this hotel is ideal if you want to get most out of your Stockholm trip. Most of the places to see are within the walk distance. The Parking is quite expensive. However it is possible to park the outside the hotel for less. My advice is not to bring the car to Stockholm.
The location is good, the breakfast excellent and it was clean The staff in the reception was slow
Gym was great as was the times it was open Breakfast was good, efficient. Staff was very efficient and lobby was very nice Only one negative for the hotel is the location from the train station. i walked and it about 10 -15 minute walk; this is the only negative. Neighborhood is nice but not very touristy
That was very busy and too many people at breakfast.
Central situated: close to downtown, shopping, trains and nature
Friendly helpful staff. Good food. Close to the town centre.
excellent breakfast, friendly and efficient staff
All the employees responded efficiently and courteously to our requests. 1. The bed was too hard,which gave problems for my wife who has a sensitive back. We got from the hotel staff a soft overlay which fixed the problem,but the beds could be improved by effective springs below the mattress. There is currently just a solid board--not up to the standard of the rest of this hotel. 2. The shower area was very small,and with the Swedish system of one side completely open,water goes everywhere.
The welcome in the reception and the housecleaner. small room, the personal in the restaurant wasn´t that nice.
friendly staff, great location and fantastic breakfast
Location - close to city
Nice rooms and friendly staff. Location was decent, particularly for the price. There was morning construction which was very noisy.
Beautiful hotel with lots of original touches. Beautifully decorated and designed.
Acces to veranda - no enough place fot customers
The hotel is superb!! Great location - and one of the best hotels we know - and because of that, we come back time after time. Langsholdt, Sarpsborg.
The bar and lobby area a lot of of people there all the time so it felt alive the first impression is that it need some renovation all over and i do not like the dirty carpets
Good location for my goals for the trip to Stockholm Refurbing going on.
Good location for Gamla Stan and the shopping district. The hotel is completely worn out and seriously needs renovation. Most of the staff were inattentive. The price is for the location and the name but not right for the overall value received.
Location - excellent if you are on business and don't want to stay in the centre of Stockholm. The selection of shops around the hotel is also good - ideal for buying forgotten items. The hotel staff are friendly and my colleagues said that the breakfast was excellent. There is a good supply of taxis outside the hotel in the morning and the hotel location is ideal for reaching the E4 motorway quickly. The hotel also has it's own car park - this is a huge plus point for a city hotel. It needs renovating - it looks old. That said, it's still clean, comfortable and the restaurant is fantastic. For one night, maybe two, it's totally adequate. I wouldn't stay any longer I think.
The comfort of the rooms Lifts took a while and were very crowded - you had to use your room key to activate the lift
The receptionist was very king and aware. The breakfast was very rich and delicate. No, there wasn't. But the internet was very expensive in the room, I think.
Beautiful beds, Nice room. Very good breakfast. Parkingplace under the hotel. Central location. When you switch on television, your first wiev is an offer for "all inclusive communication". It is at least overselling of an offer. If I want to look at TV, this all inclusive offer is shown 3 times befor i find my television station. And in buisiness room, wireless connection should be free
location next to tube and bus station
10 min to center by T bana. Room windows were faced to park.
climatisation in our room
hotel was v central to city & metro,also i liked the security aspect that it was in the shopping mall.overall v good
very clean, good service and good breakfast
too expensive for what you get
Really enjoyed the location of the hotel (above the funky Ice Bar) and the breakfast was lovely. The room was comfortable and clean. We were overcharged as we left the hotel, but this was quickly resolved with an email and a call to Booking.com
Great location and nice staff.
The location near the Central station, and the taxi station nearby.The breakfast included and good.
Very spacious room and excellent ensuite
The very friendly and helpful staff in reception and restaurants No problems to report
The hotel foyer was large, active and interesting. Unfortunately I arrived at 12:30am so ice-bar was closed but looking through the window, it also looked good. Although I was warned of the windowless room, it was a little claustrophobic. My room was tiny and for the price, I felt, it was over expensive. A similar room in my country would cost 3 times less.
Location! Right off the Arlanda express. Price is a little high.
Be very careful when booking. Some rooms have to window and are so small as to be unusable. Perhaps other rooms are fine, but the windowless ones are truly unacceptable.
Location, quiet room
great location. superb stuff. basic rooms heating was not working. internet was not free.
Breakfast and location Room size
Close to Train station and shopping district
Nice room, toilet and bathroom. Good breakfast. Good location for business and turist purposes.
the location is the best place in the city, also the service is very good no
location and breakfast not a 4 star hotel by standard
Location is excellent. Design in common areas is nice. - I found staff a bit slow and unengaged. It took them forever to find my booking and I think they could have managed the process better. They should get some training in service approach in general - The cafe/bar/restaurant closes at 9:30pm after which you can only get something to snack on in vending machines. - No wifi in fitness room
great hotel, great breackfast, clean room everything was great! everything was great!
The location of hotel is very convenient for sightseeing and shopping. Close to City terminal as well. Staff was really helpful. I left my computer in the taxi and with the help of the reception I got it back very soon. Breakfast was also good. I travelled alone but I booked a superior room for two people. Well, in view of the size of the superior room which was hardly big enough for me I cannot imagine how small would be a single room. I’m only 178cm and 71kg. So, I suppose that to problem was not with my size…
great place, clean, great breakfast, very good location for shopping everything was great
the location was excellent. walking distance to central station, old town, and all the best spots. lovely breakfast. the air con. was horrible there. it was like staying in a hot country at night, when it was off, very very stuffy in the room as the window was looking into a roofed courtyard. when it was on very noisy and didnt cool the room.
The location was fantastic and the staff were wonderful. The room and bathroom size.
The staff so friendly and helpful.. Excellent location.. clean The only thing bothered me the air-conditioning was a bit noisy other than that everything was excellent
Excellent location, close to the train station and the Arlanda express, the new shoping area, restaurants and the Absolut ice bar. Nice room, good breakfast. Sunday we left the room at 9:00 am and when we came back at 17:00 it was not done yet. They said they will do it latter when we went for dinner, but they never did.
We loved the design, location and the breakfast buffet Nothing special
The room and the location. The hotel is beautiful but the price comparing with what you have it's shameless. I stayed two days whitout soaps and shampos and the breakfast was too busy with a huge queue.
everything - room was perfect and view was nice. Bar is very cool. nope.
The view to the park from the room with all glass wall. Very comfortable bed, quiet in the room despite the size of the hotel. The spa is also great, stunning views The hotel is too big for my taste, it feels like being at an airport during a rush hour in the lobby and especially in breakfast time
Very friendly staff that took all the time needed to explain our questions on whereabouts in Stockholm, benchmark behaviour! Cabinet for storing your clothes & bathroom were a bit on the small side for a 4-star hotel.
Reception and room service staff were very good. The male servers at the restaurant tend to be pushy. In the name of service I felt they wanted me done and out. The female servers were very kind and attentive.
The only negative thing is the rooms aren't hot enough.
location of the hotel, breakfast buffet no information given on arrival about facilities
Perfect location close to Central Station (both, for arriving from airport and for commuting during days), new property, contemporary design with smart solutions. I was a little afraid of noise from trains coming to CT just behind the hotel, but there was really not a tiniest sound related thereto. High scandinavian standard in everything, including the bill :)
location of the hotel
Great location and historic building. No gym though. Breakfast mediocre but you can easily find alternatives around. The sun shields were broken, we could not sleep well because of all the light coming in an they only fxed it after 2 nights
great breakfast....great location for sightseeing. Friendly staff that was helpful when we needed it.
Style and value in a fabulous location. The staff were terrific and I liked the boutique hotel feel!
The hotel is extremely well located in the heart of Stureplan and restaurants, bars, shopping centers happen to be all at walking distance. The only drawback is the lack of cosy, warm hotel atmosphere as when leaving the reception you get into a hall which resembles more to the an ordinary building one's.
perfect location no window room is a bit small, and much noise comes from the nearby stuff doors
I really enjoyed the rooms- the decor was lovely and the beds were extremely comfortable. The hotel staff were also extremely helpful and courteous and they went above and beyond what we expected of them. I also really enjoyed that on the weekend, the breakfast buffet was open until 11:30 which allowed you to sleep a little later if you wished to. 1. I found the room to be extremely hot and I would have appreciated being able to control the temperature myself 2. The street which our room looked out over became extremely noisy in the middle of the night when the bars and nightclubs got out and as a result, I found it very hard to sleep. 3. When I was booking the room, I especially wanted a bath instead of a shower but this information wasn't available on the rooms. I was a little disappointed the room did not have a bath. 4. I have stayed in this hotel before in a standard double room and apart from the size of the room, I did not find there was any difference at all with the Superior King Room. I had expected it to be a little more 'superior' than then standard rooms!
Dreadful music in the dining room.
Traveling solo I was looking for a bargain knowing most of y time would be spent touring. I got a bargain, but you get what you pay for. The room was fine, but was in the basement. Every time a nearby door closed, it slammed and was distinctly audible. The walls overall are paper thin, don't expect to have a private conversation. Breakfast was included and was more than satisfactory. The staff is also very nice and helpful. I think this is a great hotel if you're not traveling on a budget. From what I've seen the rooms in "first class" upstairs look lovely.
Good location. Nice staff. Good breakfast. Very nice hotel/rooms with high ceiling. Great rainshower.
best location! classic rooms is perfect. in loft room is not enough living space. in my opinion classic room is better. i don't like breakfast and room without window - it's awful!
The location was unbeatable
Hotel was well situated, close to the Old Town, and transportation links. Breakfast was substantial. Room was small, despite having a King Executive Room
Amazing design, great location, luxurious. Breakfast was very good
the breakfast was great. The staff was rude and HH Points were not honor because I did not pay for the room even though I stayed in teh room
Location, staff, views, food. There is a club downstairs that is open until 3 am fri and sat nights. Due to the loud music it was impossible to sleep until they closed.
Comfort, hospitality and a wonderful breakfast buffet.
Good location, friendly staff Verys small rooms, almost no place to stand if you add a baby bed, very noisy airco, noisy closing of the entrance door of all the rooms
the marble shower
exeellent staff, extremely friendly
Great location with good view, nice breakfast and equipped with all the necessities.
Location, breakfast, comfortable beds
The staff were absolutely the highlight of the stay, they were so lovely and helpful. They found out if was our honeymoon and even left us some fruit with a special congratulations card. The hotel of course was fantastic, in a great location and very funky. nothing
The staff, clean room and breakfast. They said it was close to downtown but it was three trams away, However, it was not difficult to make to get there.
Comfortable, well-sleepig beds, wery good breakfest nothing
The bar and the room service end to early considering that the hotel claims to be international.
Reception staff is good. Restaurant staff is not trained.
Great location, Convenient transport, good service could have lunch at the food
The free WIFI I was dissapointed with the hotel on a number of fronts. I had stayed in the hotel while on business in Stockholm and had particularly chosen a hotel with a gym. On arrival i found the Gym was not in operation due to the fact it was used for an event??? - Most likely as this was a new hotel the Gym wasnt ready. The staff at front office did their best to handle and luckily there was a gym down the road which they arranged. For room service i was dismayed to find they charge GBP7.50 to deliver to your room from the restaurant downstairs, the food however was ok. In relation to the comfort of the rooms the mattresses were very thin. Breakfast was a car crash - food was good organisation and presentation of food & table service was a disaster!
Upon arrival late at night the reception staff were extremely friendly and helpful. There was extremely large selection of items for breakfast and it was all very fresh It was difficult to find a table for breakfast and the reception area was crowded in the mornings with people checking out.
Good breakfast. Good welcome. Room without window. Smoking was forbidden.
most everything no bathtubs
I stayed for 2 nights and made a complain that the badroom had a bad smell when you walk into. The water in the sink was almost not flowing away neither. I understand this can happen, but I am upset about the fact that nothing was done about it before the second night. When I complained again, the lady at the reception "took note of it" and that was it. I also found the room was too cold even with heating at max.
Good breakfast, cheap rates, nice room location
Too minimalist Not good for access to Stockholm
Breakfast was good. Not in a good area, little information given about what was surrounding the hotel. Staff were not too helpful! Way too casual attitude and lack of enthusiasm to help!
Very clean, wooden floors (no carpets). Only small details like the mirror in the wash room was located too high for short persons, no decent hangers or storage for the shower-towels.
Close to Bromma Air Port
Breakfast buffet was outstanding, gym facilities on the top floor as well There was a substantial amount of noise, due to the airport nearby