The Palace Hotel Southend by IHG

3 stars
Church Road, Southend-on-Sea, SS1 2AL, United Kingdom
Southend-on-Sea, United Kingdom
+44 1702 455100
7.3
Good
based on 3257 reviews
3,257 reviews
Thu 7/9
-
Fri 7/10
2 guests, 1 room
Deals from
$91
/Cheapest rate per night
Room type
Provider
Nightly total
Standard room, bed type unknown
$91
Double room, 1 twin bed
$95
Superior room, bed type unknown
$131
17 more The Palace Hotel Southend by IHG deals
17 more The Palace Hotel Southend by IHG deals
Building
Lounge
Restaurant
Banquet hall
Restaurant
Other
Conference room
Other
Other
Other
Room amenity
Gym
Other
Other
Photos of The Palace Hotel Southend by IHG
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Park Inn by Radisson Palace is located in Southend-on-Sea, just minutes from Adventure Island and the popular Southend Pier. This resort town offers plenty of shopping, dining, and other attractions for guests and the hotel itself has plenty of amenities and facilities for guests to enjoy, including a full-service casino filled with slots, table games, and other entertainment and gaming options. This hotel overlooks the River Thames and is just an hour from London by train, offering easy access to public transit. Parking is available across the street for a fee.

The Park Inn by Radisson Palace offers 137 guest rooms and suites that all include free high-speed WiFi and flat-screen TVs. Rooms also include fantastic views of the surrounding area, complimentary toiletries, premium beds and bedding, and in-room coffee and tea service. There are seven meeting and event rooms designed for a variety of events and functions, and the hotel provides an events staff for planning and execution assistance. The hotel also has a bar and restaurant and a fitness center for guest use. This is a non-smoking hotel that does not allow pets.

24-hour room service is available at this modern hotel, which also offers 24-hour front desk services. The hotel can assist with dry cleaning and laundry service and luggage storage is available. There are also laundry facilities on site for guest use. Breakfast is available for a fee at this hotel, which is within walking distance of the New Empire Theatre and just five minutes from Southend Airport.

7.3
Good
3257 reviews

Latest deals for The Palace Hotel Southend by IHG

Thu 7/9
-
Fri 7/10
Standard room, bed type unknown
$91
nightly with fees
Standard room, bed type unknown
$92
nightly with fees
Standard room, bed type unknown
$93
nightly with fees
Double room, 1 twin bed
$95
nightly with fees
Standard room, bed type unknown
$96
nightly with fees
Double room, 1 queen bed
$96
nightly with fees
Standard room, bed type unknown
$101
nightly with fees
Standard room, bed type unknown
$124
nightly with fees
Standard room, bed type unknown
$128
nightly with fees
Standard room, bed type unknown
$150
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Palace Hotel Southend by IHG

  • Beachfront
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • Conference rooms
  • Business center
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Shower chair
  • Accessible by elevator
  • No smoking
  • Lower bathroom sink
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Designated smoking area

General

  • Window
  • Beachfront
  • Family rooms
  • Sea view
  • Interconnected room(s) available
  • Soundproof rooms
  • Telephone
  • Carpeted
  • Storage available

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Dining

  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation

Kitchen

  • Electric kettle
  • Kettle
  • Coffee machine
  • Kitchen

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Things to do

  • Beach access
  • Board games/puzzles
  • Pool table

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Fitness

  • Gym
  • Fitness center
  • Tennis

Bedroom

  • Socket near the bed
  • Clothes rack

Workspace

  • Fax/photocopying
  • Desk

Reviews of The Palace Hotel Southend by IHG

7.3
Good
3257 verified ratings
Wonderful
958
Very good
516
Good
587
Okay
308
Fair
349
Mediocre
201
Poor
338

Summary of reviews

Guests say
Guests consistently praised the hotel's prime location, proximity to the beach, and beautiful views, which were highlights of their stay. Many appreciated the spacious rooms and some found the breakfast enjoyable. However, there were frequent complaints about poor service, especially at reception, with issues such as unhelpful staff, delays, and lack of responsiveness. Cleanliness was also a concern for several guests, with reports of dirty rooms and balconies. The breakfast received mixed feedback, with some guests enjoying it and others finding it basic or disappointing. Overall, while the location and views were standout positives, service and cleanliness need improvement.
AI-Generated from customer reviews
Location10 out of 10
Breakfast5 out of 10
Cleanliness3 out of 10
Service3 out of 10
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All reviews

9.4
Wonderful
Martin, Jan 2018
Pros (+) Giving carpark discount for over night stay was helpfull. Good choice of breakfast buffet and very helpfull staff
Cons (-) The coldness of the room on arrival other that that the room was clean and comfortable with a seaview

Location

Church Road, Southend-on-Sea, SS1 2AL

What's nearby

  • Adventure Island132 yd
  • Southend Pier Museum137 yd
  • Rage Roller Coaster182 yd
  • Southend Pier248 yd
  • New Empire Theatre333 yd
  • Southend Central Railway Station0.3 mi
  • Kursaal0.4 mi
  • Sea Life Adventure0.5 mi
  • Southend Cliff Gardens0.6 mi
  • Southend Central Museum0.6 mi
  • Beecroft Art Gallery0.6 mi
  • Southend-on-Sea City Hall0.8 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Palace Hotel Southend by IHG

Low season

High season

Average price (weeknight)

Average price (weekend night)

June
August
$128
$142
Cheapest month to stay with an average 11% drop in price.
Most expensive month to stay with an average 7% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Palace Hotel Southend by IHG

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Palace Hotel Southend by IHG

  • If you’re after a cheap room at The Palace Hotel Southend by IHG, then you should consider staying during the low season. The cheapest deals can generally be found in June and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Palace Hotel Southend by IHG, plan to stay on a Tuesday or Friday. The most expensive day is usually Saturday.
  • The cheapest price a room at The Palace Hotel Southend by IHG was booked for on KAYAK in the last 2 weeks was $146, while the most expensive was $146.
  • How long should you stay at The Palace Hotel Southend by IHG? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at The Palace Hotel Southend by IHG

  • Where is The Palace Hotel Southend by IHG located?

    The Palace Hotel Southend by IHG is located at Church Road, 0.3 miles from the center of Southend-on-Sea. Adventure Island is the closest landmark to The Palace Hotel Southend by IHG.

  • When is check-in time and check-out time at The Palace Hotel Southend by IHG?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at The Palace Hotel Southend by IHG.

  • Does The Palace Hotel Southend by IHG offer free Wi-Fi?

    Yes, The Palace Hotel Southend by IHG offers free Wi-Fi.

  • How far is The Palace Hotel Southend by IHG from the airport?

    The Palace Hotel Southend by IHG is 2.7 miles from London Southend. The Palace Hotel Southend by IHG is 28.7 miles from London City.

  • How does KAYAK find such great The Palace Hotel Southend by IHG hotel deals?

    KAYAK scours the web for all room deals available at The Palace Hotel Southend by IHG in Southend-on-Sea and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Palace Hotel Southend by IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Palace Hotel Southend by IHG.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Hamiltons Boutique Hotel9 Excellent (970 reviews)0.11 miAdults only, Restaurant, Free Wi-Fi$126+
3-star hotel
The Hope Hotel
0.19 miBar/Lounge, Free Wi-Fi, Flat-screen TV$116+
4-star hotel
Seven Hotel8.2 Excellent (2,032 reviews)0.23 miBeachfront, Restaurant, Bar/Lounge$128+
2-star hotel
22% cheaper
Travelodge Southend on Sea
0.39 mi$82+

Cheapest

See cheapest stays in Southend-on-Sea
2-star hotel
22% cheaper
Travelodge Southend on Sea
0.39 mi$82+
3-star hotel
17% cheaper
Southend Central Hotel
7.4 Good (683 reviews)0.57 mi$87+
3-star hotel
The Hope Hotel
0.19 miBar/Lounge, Free Wi-Fi, Flat-screen TV$116+
4-star hotel
Hamiltons Boutique Hotel9 Excellent (970 reviews)0.11 miAdults only, Restaurant, Free Wi-Fi$126+

Most recommended

See most recommended stays in Southend-on-Sea
4-star hotel
Hamiltons Boutique Hotel9 Excellent (970 reviews)0.11 miAdults only, Restaurant, Free Wi-Fi$126+
4-star hotel
Ilfracombe House Hotel - near Cliffs Pavilion8.6 Excellent (1,913 reviews)0.55 miRestaurant, Bar/Lounge, Room service$129+
4-star hotel
Seven Hotel8.2 Excellent (2,032 reviews)0.23 miBeachfront, Restaurant, Bar/Lounge$128+
3-star hotel
17% cheaper
Southend Central Hotel
7.4 Good (683 reviews)0.57 mi$87+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.4
0.3 mi
London Southend
2.7 mi

Everything you need to know for your stay in Southend-on-Sea