Services and conveniences
Accessibility and suitability
Bathroom
General
Pool and spa
Kitchen
Basics
Media and entertainment
Dining
Things to do
Parking and transportation
Laundry
Bedroom
Workspace
Health and safety
Outdoor
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The low season is in February, and the high season is in March.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are very comfortable and the rooms are spacious.
Is parking available at the hotel?
Yes, the hotel offers free parking and valet parking for guests.
How is the food quality at the hotel?
Guests have enjoyed the onsite restaurant and bar, but some have mentioned that breakfast is not included and can be expensive.
What can I expect in terms of cleanliness at the hotel?
The hotel is described as very clean, and guests have appreciated the daily housekeeping and enhanced cleaning protocols.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests noted that the soundproofing in the rooms was not adequate, leading to disturbances from neighboring rooms. Light sleepers may want to consider this feedback when selecting a room.
Check Room Amenities
Guests appreciated the cleanliness and comfort of the rooms. However, a few mentioned issues with the air conditioning and uncomfortable beds. It may be helpful to check the specific amenities and bed type when booking.
Explore Nearby Attractions
The hotel's proximity to Southlake Town Square, with its shops and restaurants within walking distance, was highlighted by many guests as a major plus point. Consider taking advantage of this convenience during your stay.
Be Mindful of Noise
Some guests experienced disturbances from loud neighboring rooms and recommended addressing noise-related issues promptly with the hotel staff.
Pet-Friendly Facilities
If traveling with pets, guests appreciated the hotel's pet-friendly policy and the availability of facilities for their furry companions. This could be a significant advantage for pet owners.
Consider Breakfast Options
Several guests found the breakfast to be expensive and not meeting their expectations. It may be worth exploring alternative breakfast options outside the hotel.
Check Pool and Hot Tub Conditions
Some guests mentioned that the pool and hot tub were not well-maintained, with issues such as cleanliness and temperature. Guests looking to use these facilities may want to check their condition beforehand.
Address Noise Complaints Promptly
In cases of noise disturbances, it may be beneficial to promptly notify the front desk staff, as some guests experienced noise-related issues that affected their stay.
Verify Shuttle Service Availability
While the hotel offers shuttle services, some guests were surprised by the absence of shuttle service to the airport. It may be advisable to verify the availability of specific shuttle services before relying on them for transportation.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
|---|---|
High season | April |
Average price (weeknight) | $311 |
Average price (weekend night) | $221 |
Value for money | 8.6 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Dallas/Fort Worth |
Distance to airport | 6.4 mi |