Serena Residence Aparthotel
Overview
Amenities at Serena Residence Aparthotel
- Outdoor pool
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Accessibility and suitability
- Entire unit located on ground floor
- Pets allowed on request. Charges may apply.
- Elevator
- No smoking
- Lowered sink
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
- Private entrance
General
- Family rooms
- Seating area
- Garden view
- Hardwood or parquet floors
- Sofa
- Pool view
- Detached
- Storage available
Family friendly
- Cribs available
- Kid-friendly buffet
- Swimming pool toys
- Indoor play area
- Kids' outdoor play equipment
- Playground
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Wake-up service
- Safety deposit box
- Entertainment staff
- Meeting/Banquet facilities
- 24hr front desk
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Dining
- Packed lunches
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
Pool
- Pool bar
- Heated pool
- Outdoor pool
- Plunge pool
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Things to do
- Hiking
- Board games/puzzles
- Evening entertainment
Kitchen
- Refrigerator
- Kitchenette
Laundry
- Ironing service
- Drying rack for clothing
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Reviews of Serena Residence Aparthotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Serena Residence Aparthotel?
Serena Residence Aparthotel offers amenities such as a safe, meeting/banquet facilities, 24hr front desk, airport shuttle, hiking opportunities, a playground, Wi-Fi, air conditioning, and a hairdryer.
What can I expect from the food quality at Serena Residence Aparthotel?
Guests have mentioned that the food quality at Serena Residence Aparthotel could be improved, with comments about cheap and poor-quality food, as well as issues with freshness and availability. It's recommended to manage expectations regarding the food offerings.
How are the beds at Serena Residence Aparthotel?
Guests have praised the comfortable beds at Serena Residence Aparthotel, providing a positive sleeping experience.
Is parking available at Serena Residence Aparthotel?
Serena Residence Aparthotel offers parking availability, ensuring convenience for guests with vehicles.
What is the cleanliness like at Serena Residence Aparthotel?
Guests have appreciated the cleanliness of Serena Residence Aparthotel, with comments about diligent staff and tidy rooms. However, there have been concerns raised about mold in some rooms and cleanliness issues in the restaurant.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported that rooms facing the pool or with a view were more enjoyable. It might be worth requesting such a room for a better experience.
Check Food Quality
Several guests mentioned that the food quality was not up to par, with reports of limited options and not always fresh food. Consider dining options outside the hotel for a better culinary experience.
Plan for Transportation
As the hotel is situated in a semi-jungle area, guests recommended arranging transportation in advance, especially for exploring nearby attractions.
Be Mindful of Housekeeping
Some guests experienced issues with room cleanliness, including mold and a lack of cleaning. It might be helpful to communicate any concerns promptly to the staff.
Verify Room Amenities
Guests highlighted issues with the functionality of certain amenities, such as the shower. It could be beneficial to check the functionality of in-room facilities upon arrival.
Explore Nearby Beach
The hotel is close to Sozopol Beach, making it convenient for guests interested in beach activities. Consider planning a visit to the beach during the stay.
Opt for All-Inclusive with Caution
Some guests found the all-inclusive option to be limited in choices and of poor quality. Consider exploring dining options outside the hotel for a more satisfying culinary experience.
Inquire About Wi-Fi Access
Some guests had difficulty finding the Wi-Fi password in their rooms. It might be helpful to inquire about this upon check-in to ensure seamless connectivity.
Address Pool Timing
The pool closes at 6 PM, which some guests found early, especially during the summer. Consider planning pool activities accordingly.
Communicate Special Requests
If there are specific requirements, such as room cleaning or towel changes, it's advisable to communicate these needs clearly to the staff to ensure a comfortable stay.
Location
What's nearby
- Sozopol Beach1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Serena Residence Aparthotel
Low season | June |
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High season | August |
Average price (weekend night) | $136 |
When to book a room at Serena Residence Aparthotel
KAYAK's top tips for your stay at Serena Residence Aparthotel
FAQs when booking at Serena Residence Aparthotel
Nearby hotels and places to stay
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See most recommended stays in SozopolGood to know
Value for money | 6.8 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Bourgas |
Distance to airport | 15.3 mi |