Pros (+) Upgrade to a suite with balcony overlooking the town. Buffet breakfast was excellent. Staff is excellent, particularly on checking in and out.
Cons (-) Parking nearby is difficult and garage parking is pricey.
4 stars
Van der Valk Hotel Spa
Photos of Van der Valk Hotel Spa
Overview
Eco-certified hotel with a fitness center and a sauna This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service, and conference space. Change of towels is available on request. Van der Valk Hotel Spa offers 120 accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include bathtubs, bathrobes, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Van der Valk Hotel Spa
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Conditioner
General
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Services and conveniences
- Business center
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchenette
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Dining table
Pool and spa
- Spa
- Hot tub
- Steam room
- Spa and wellness center
- Sauna
Parking and transportation
- Parking
- Private parking
- EV charging station
- Airport shuttle
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Outdoor
- Outdoor dining area
- Outdoor furniture
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Things to do
- Gift shop
- Casino
- Golf
- Mini-golf
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Van der Valk Hotel Spa
7.9
Good
3480 verified ratings
Wonderful
1455
Very good
858
Good
579
Okay
260
Fair
156
Mediocre
69
Poor
103
Summary of reviews
Guests say
Guests had mixed feelings about their stay at the hotel. While many praised the breakfast quality and variety, they expressed significant dissatisfaction with the cleanliness of the rooms and the level of service provided by the staff. Issues such as ongoing renovations, poor reception experiences, and unclear policies regarding amenities contributed to a less than satisfactory experience for several guests.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
621 reviews
7.5 out of 10
4 reviews
9.3 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is a fantastic choice for a visit in January during the low season or in July during the high season, offering great experiences and amenities throughout the year.
How is the quality of the beds at the hotel?
Guests have described the beds as comfortable and the rooms as quiet, providing a great atmosphere for a good night's sleep.
Is parking available at the hotel?
The hotel offers convenient parking, but it's advisable to book in advance to ensure a secure spot.
What can guests expect from the hotel's food quality?
Guests have praised the excellent breakfast and the lovely food and drinks at the hotel restaurant, providing a delightful dining experience.
How is the cleanliness of the hotel?
The hotel has been described as clean and tidy, offering well-appointed rooms and a pleasant overall experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for a spectacular view.
Take Advantage of Direct Spa Access
Guests appreciated the direct connection to the spa, making it convenient for a couples' weekend or relaxation getaway.
Be Mindful of Parking
Some guests found parking challenging, with limited spaces available and high fees for hotel parking. Consider exploring alternative parking options in advance.
Consider Low Season Visits
January is mentioned as the low season, which could offer quieter surroundings and potentially better rates.
Explore Nearby Attractions
The hotel's proximity to Thermes de Spa and Royal Golf Club des Fagnes makes it an ideal location for spa visits and golf enthusiasts.
Check for Special Arrangements
In the past, the hotel had special arrangements with the spa center for guests. It's worth inquiring about current offerings.
Be Aware of Noise Levels
Some guests noted noise from nearby establishments, so consider this when selecting a room if sensitive to noise.
Verify Room Preferences
Double-check room preferences upon arrival to ensure they align with the booking, especially regarding bed configurations and cleanliness.
Plan Dining Options
While breakfast received positive feedback, some guests had mixed experiences with dinner. Consider exploring dining options outside the hotel for variety.
Stay Informed About Additional Fees
Some guests were surprised by extra charges for amenities such as parking and additional beds. It's advisable to clarify potential additional fees during the booking process.
Location
Place Royale 39, Spa 4900
What's nearby
- Thermes de Spa184 yd
- Royal Golf Club des Fagnes1.1 mi
- Circuit de Spa-Francorchamps5.7 mi
- Racetrack Spa-Francorchamps6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Van der Valk Hotel Spa
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $127 |
Average price (weekend night) | $176 |
When to book a room at Van der Valk Hotel Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Van der Valk Hotel Spa
FAQs when booking at Van der Valk Hotel Spa
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Value for money | 7.4 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Liège Bierset |
Distance to airport | 21.0 mi |