Cons (-) Place was filthy. Dirt all over the carpet at entry, in elevator, and hallway carpet. Breakfast area was dirty and coffee was cold.Stains on bed cover and pillows had drool stains. Quite nasty.
2 stars
Baymont by Wyndham Springfield IL
Photos of Baymont by Wyndham Springfield IL
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Baymont by Wyndham Springfield IL
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Airport shuttle
- Meeting/Banquet facilities
- Parking
- Pets allowed on request. Charges may apply.
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Dining
- Restaurant
- Refrigerator
- Coffee machine
- Microwave
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Pool
- Hot tub
Parking and transportation
- Parking
- Airport shuttle
Health and safety
- Daily housekeeping
- Safe
Basics
- Free Wi-Fi
- Air-conditioned
Bathroom
- Hairdryer
Outdoor
- Garden
Workspace
- Desk
Things to do
- Pool table
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Baymont by Wyndham Springfield IL
5.6
Fair
1755 verified ratings
Wonderful
406
Very good
171
Good
196
Okay
127
Fair
155
Mediocre
134
Poor
566
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the hotel's cleanliness, citing moldy rooms, dirty carpets, and unkempt bathrooms. While some appreciated the friendly staff and convenient location, many were disappointed with the breakfast options and overall condition of the hotel, feeling it did not meet the expected standards.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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6 out of 10
1305 reviews
3.9 out of 10
250 reviews
5.4 out of 10
24 reviews
9 out of 10
1 review
7.1 out of 10
9 reviews
All reviews
Cons (-) Room and linengs were not clean. Rude staff. Wanted to charge me 100 for 1 hour late check out. Entered the room while my wife was dressing up
Pros (+) The breakfast attendant was extremely attentive and worked hard to ensure guests had what they needed.
Cons (-) There were many little things regarding the cleanliness of the facility that were deteriorated since my last stay at this property. For example, the hallways were in need of vacuuming (badly), carpets in the stairwells desperately needed cleaning, and the pool area was also in need of a deep clean. The worst for me, however, was the poor response to a maintenance request. During our stay, the toil...
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Pros (+) Price was very reasonable. Room was clean, fridge and microwave were an added bonus. The desk staff was very friendly and welcoming. There were some hot breakfast items, which was a nice change.
Cons (-) Pool area was overwhelmingly hot and humid (at night); coupled with the heavy chlorine smell it was difficult to breathe. Upstairs visitors were very easy to hear through the floor; it sounded like they were doing gymnastics.
Cons (-) Check in was too slow.
Pros (+) The rooms were clean and well appointed. Staff friendly. The breakfast was very good and plentiful. Good variety of dishes. Good restaurants' in the area.
Pros (+) The location of the hotel was perfect, right off the highway, overall pretty clean hotel, thats it, nothing else good about this hotel in my opinon.
Cons (-) The beds were SUPER UNCOMFORTABLE, 2 full size beds in a room with 2 adults and 1 child. Could barely sleep, there are no dressers, at least not in the room i was in to put away your clothes you have to live out your luggage while staying their. Rude staff. Several youth sports teams were staying at the hotel, EXPECT noise and a bigger mess than usual. Sausage tasted like cardboard, breakfast lady...
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Pros (+) The hotel was conveniently located outside Springfield. Cracker Barrel is right next door and within walking distance. A gas station is right across the highway from the hotel. We had no complaints.
Pros (+) Staff was friendly and accommodating. Lots of restaurants, etc. in the area to choose from. Right off of I55 - convenient if you're traveling that way.
Cons (-) The room was filthy! Dirty, used coffee straw was left on the bed. It had not been vacuumed and coins were left on the floor, presumably from previous guests. Holes in sheets. If traveling on I72, it is way out of the way.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season at our hotel is in June, while the low season is in April.
How is the quality of the beds at the hotel?
Our guests have consistently praised the comfortable beds at our hotel, ensuring a good night's sleep during your stay.
Is parking available at the hotel?
Yes, we offer free parking for our guests, ensuring a convenient and hassle-free experience during your visit.
What can guests expect from the food quality at the hotel?
While some guests have expressed concerns about the breakfast options, others have found the food to be satisfactory. We are continuously working to improve our offerings to ensure a pleasant dining experience for all our guests.
How is the cleanliness and customer service at the hotel?
While some guests have reported cleanliness and customer service issues, the majority have praised our friendly and helpful staff. We are committed to addressing any concerns to ensure a pleasant and comfortable stay for all our guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Check Room Amenities
Some guests reported issues with room amenities such as broken vending machines, non-functional TV remotes, and dirty rooms. It's advisable to check the functionality of these amenities upon arrival.
Verify Breakfast Inclusion
Several guests were disappointed by the absence of the advertised breakfast. It's recommended to confirm the availability of breakfast with the hotel before booking.
Confirm Pool Availability
The hotel's pool and hot tub were frequently reported as out of service. Prior to booking, it's advisable to confirm the availability of these facilities if they are essential to your stay.
Be Aware of Deposit Requirement
Some guests were surprised by the hotel's request for an $80 cash deposit at check-in. It's important to be aware of this policy and prepare accordingly.
Address Noise Concerns
A few guests mentioned noise disturbances, including loud guests and malfunctioning TV remotes. Consider requesting a quiet room location and reporting any noise issues to the staff promptly.
Double-Check Room Cleanliness
Several guests reported cleanliness issues, including bugs and mold in the rooms. It's recommended to thoroughly inspect the room upon arrival and promptly report any concerns to the staff.
Verify Nearby Attractions
The hotel is conveniently located near several attractions, including the Dana-Thomas House and the Illinois State Capitol. It's worth exploring these nearby sites during your stay.
Inquire About Accessibility
The hotel offers increased accessibility and wheelchair-accessible rooms. If accessibility is a priority, consider requesting a room that meets specific accessibility needs.
Consider Alternative Dining Options
While the hotel offers a restaurant, nearby dining options such as the Cracker Barrel restaurant were praised by guests. Exploring alternative dining choices may enhance the overall experience.
Confirm Seasonal Rates
The hotel experiences low seasonality in April and high seasonality in June. Consider these factors when planning your visit for potential cost savings or to avoid peak crowds.
Location
5871 South Sixth Frontage Road, Springfield, IL 62703
What's nearby
- Lincoln Memorial Garden Nature Center2.6 mi
- Abraham Lincoln Memorial Garden2.6 mi
- Springfield Muni Opera3.7 mi
- Lake Springfield3.7 mi
- Dana-Thomas House5.5 mi
- Illinois Executive Mansion5.6 mi
- Lincoln Colored Home5.7 mi
- Illinois State Museum5.7 mi
- Lincoln Home National Historic Site5.7 mi
- Illinois State Capitol5.8 mi
- Lincoln Depot5.8 mi
- Lincoln-Herndon Law Offices State Historic Site5.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Baymont by Wyndham Springfield IL
Low season | April |
|---|---|
High season | July |
Average price (weeknight) | $60 |
Average price (weekend night) | $71 |
When to book a room at Baymont by Wyndham Springfield IL
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in SpringfieldGood to know
Value for money | 5.9 |
|---|---|
Distance to city center | 5.9 mi |
Nearest Airport | Springfield Capital |
Distance to airport | 9.1 mi |