Guest reviews
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Overall Rating
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." 9.1 "91% thought theservice was very professional ." 8.5 "85% found therestaurant service to be one of the best ." 7.2 "Management was excellent , said 72%." 10.0 "100% werehappy with the shuttle service ." 7.2 "72% werehappy with the room service ." -
9.3 "Excellent value."9.7 "97% were
happy with the price of the breakfast ." 9.5 "95% werehappy with the price ." 10.0 "100% thought it was agreat value ." -
9.0 "Terrific location."8.0 "
City centre within easy reach , said 80%." 9.1 "91%liked the proximity to sightseeing ." 8.1 "Great parking , according to 81%." 9.9 "99% thought it waseasy to get to the train station ." 8.2 "Easily accessible by car , said 82%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.0 "90% thoughtparking was inexpensive ." 8.0 "80%appreciated the closeness to the beach ." 10.0 "Near to public transport , according to 100%." -
9.0 "Excellent breakfast."9.7 "97% were
happy with the price of the breakfast ." -
8.3 "Generally very clean."8.2 "82% said
rooms were clean ." 8.3 "83% thoughtit was clean ." 9.5 "Clean pool , said 95%." 7.8 "78% thought thedining area was clean ." -
6.9 "Rooms are ok."6.6 "
Beds were acceptable for 66%." 5.7 "Only 57% saidrooms were big enough ." 5.8 "For 58%,maintenance was acceptable ." 5.1 "Only 51% thought thefurniture was functional ." 6.0 "Only 60% said therooms were modern ." 5.3 "Only 53% thought theshower was ok ." 6.9 "69% thought thekitchenette was ok ." -
6.6 "Average amenities."6.3 "63% thought the
building was acceptable ." -
5.2 "Internet is average."
Overall Rating
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9.5 "World class service."9.9 "99% found the
staff to be very friendly ." 9.5 "95% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." 8.5 "85% found therestaurant service to be one of the best ." -
8.9 "Location is great."7.9 "
City centre within easy reach , said 79%." 8.6 "86%liked the proximity to sightseeing ." 8.2 "Great parking , according to 82%." 9.9 "99% thought it waseasy to get to the train station ." 7.9 "Easily accessible by car , said 79%." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.0 "80%appreciated the closeness to the beach ." -
8.7 "Breakfast is good."9.8 "98% were
happy with the price of the breakfast ." -
8.4 "Generally very clean."8.4 "84% said
rooms were clean ." 8.3 "83% thoughtit was clean ." 9.3 "Clean pool , said 93%." -
8.0 "Pool is good."9.3 "
Clean pool , said 93%." -
6.9 "Rooms are ok."6.7 "
Beds were acceptable for 67%." 5.9 "For 59%,maintenance was acceptable ." 5.9 "Only 59% said therooms were modern ." 5.5 "Only 55% thought theshower was ok ." -
5.3 "Internet is average."
Overall Rating
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9.4 "Excellent value."9.6 "96% were
happy with the price of the breakfast ." -
9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." 9.2 "92% thought theservice was very professional ." 7.2 "Management was excellent , said 72%." 8.4 "84% found therestaurant service to be one of the best ." -
9.0 "Terrific location."8.9 "89%
liked the proximity to sightseeing ." 7.9 "City centre within easy reach , said 79%." 8.1 "Great parking , according to 81%." 9.9 "99% thought it waseasy to get to the train station ." 9.0 "90% thoughtparking was inexpensive ." 8.4 "Easily accessible by car , said 84%." -
8.9 "Breakfast is good."9.6 "96% were
happy with the price of the breakfast ." -
8.5 "Food is delicious."8.5 "
Yummy desserts , said 85%." 9.1 "91%loved the menu selection ." -
6.7 "Average amenities."6.3 "63% thought the
building was acceptable ." -
6.1 "Rooms are ok."5.8 "
Beds were acceptable for 58%." 5.8 "For 58%,maintenance was acceptable ." 5.7 "Only 57% said therooms were modern ." 5.2 "Only 52% thought theshower was ok ." -
4.6 "Internet is poor."4.2 "58% said the
wifi quality was bad ."
Overall Rating
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9.5 "World class service."9.9 "99% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." -
9.4 "Excellent value."
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9.1 "Excellent breakfast."
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8.8 "Location is great."
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8.0 "Generally very clean."7.9 "79% said
rooms were clean ." -
6.6 "Rooms are ok."6.7 "
Beds were acceptable for 67%." -
6.2 "Average amenities."5.8 "58% thought the
building was acceptable ." -
5.6 "Internet is average."5.2 "52% thought the
wifi quality was ok ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
The staff was outstanding & very helpful the rooms were very clean & comfortable
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8.8review from
Great, friendly & helpful staff...liked the touch of a server for the breakfast!
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10.0review from
Rooms were very modern and clean. Staff was very friendly. Pool area is beautiful.
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8.0review from
The staff were friendly . Good breakfast , good pool noisy aircondition
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10.0review from
The pool was beautiful, clean and well maintained. The breakfast included things like chocolate chip pancakes and cheese grits. The staff at the front desk was friendly and pleasant. We really enjoyed our stay here!
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7.1review from
It was clean, clean & most of all clean! Close to tram pickup. Housekeeper showed up at 8:30am!! We miss you seed it every day we were there. Check out is 11, why is housekeeping coming so early when we're sleeping?!
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9.7review from
The location was great,picked originally was planning to bring a pet turned out to be a great place to stay No exercise room
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4.2review from
Breakfast and Pet friendly Service and price.
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8.2review from
Clean rooms, hardwood floors, really good price for the clean updated rooms, fantastic included breakfast (not just your average cereal and toast... We had sausage, pancakes, eggs, home fries, cheese grits, etc.) No elevators, ice machines were far away (downstairs, around the corner and behind the building), shower only
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8.0review from
The complimentary breakfast provided was very nice, even had fresh fruit! The location was a bit out of the way. We like to walk everywhere so it was a bit of a walk to get to the "old town" section of St. Augustine, maybe a two mile walk?? If you don't like walking a taxi ride is inexpensive, about $8.00 one way from the hotel to the "old town", we chose this mode of transportation at night.
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8.0review from
Clean rooms and a good breakfast. I would definitely stay again Walls were thin so it was very loud inside the rooms. Heard neighbors and people walking outside room throughout the night
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10.0review from
Plane was delayed by 7 hours. I get a phone call from the hotel offering a refund for my first night. They didn't have to call, but they did. No other service (car rental, etc) that I had reservations wouldn't give me a refund, let alone call to ask if I wanted one. Front desk folks were nice gentlemen. They respected all my requests and were cheerful to be around.
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6.3review from
Breakfast was great.
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10.0review from
The staff was outstanding & very helpful the rooms were very clean & comfortable
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8.8review from
Great, friendly & helpful staff...liked the touch of a server for the breakfast!
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10.0review from
Rooms were very modern and clean. Staff was very friendly. Pool area is beautiful.
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8.0review from
The staff were friendly . Good breakfast , good pool noisy aircondition
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10.0review from
The pool was beautiful, clean and well maintained. The breakfast included things like chocolate chip pancakes and cheese grits. The staff at the front desk was friendly and pleasant. We really enjoyed our stay here!
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9.7review from
The location was great,picked originally was planning to bring a pet turned out to be a great place to stay No exercise room
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8.2review from
Clean rooms, hardwood floors, really good price for the clean updated rooms, fantastic included breakfast (not just your average cereal and toast... We had sausage, pancakes, eggs, home fries, cheese grits, etc.) No elevators, ice machines were far away (downstairs, around the corner and behind the building), shower only
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8.0review from
The complimentary breakfast provided was very nice, even had fresh fruit! The location was a bit out of the way. We like to walk everywhere so it was a bit of a walk to get to the "old town" section of St. Augustine, maybe a two mile walk?? If you don't like walking a taxi ride is inexpensive, about $8.00 one way from the hotel to the "old town", we chose this mode of transportation at night.
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8.0review from
Clean rooms and a good breakfast. I would definitely stay again Walls were thin so it was very loud inside the rooms. Heard neighbors and people walking outside room throughout the night
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10.0review from
Plane was delayed by 7 hours. I get a phone call from the hotel offering a refund for my first night. They didn't have to call, but they did. No other service (car rental, etc) that I had reservations wouldn't give me a refund, let alone call to ask if I wanted one. Front desk folks were nice gentlemen. They respected all my requests and were cheerful to be around.
