10
Wonderful
Anonymous, Nov 2023
Room
3 stars
Holiday Inn Express Hotel & Suites St. Charles, An IHG Hotel
3098 Elm Point Industrial Drive, St. Charles, MO 63301, United States
St. Charles, MO
See location+1 636 757 6100Photos of Holiday Inn Express Hotel & Suites St. Charles, An IHG Hotel
Overview
Holiday Inn Express Hotel & Suites St Charles is located in Saint Charles and features an indoor pool and free Wi-Fi. It also provides meeting rooms, a 24-hour reception and an executive floor.
The hotel has 93 rooms, all of which are fitted with a hair dryer, a microwave and a refrigerator. There is also a private bathroom, a desk and a kitchenette.
Holiday Inn Express Hotel & Suites St Charles offers an on-site bar, where guests are invited to enjoy a drink either indoors or on the outdoor terrace. A wide choice of eating options are also available in the area.
Lambert-St. Louis International Airport is within a 30-minute car ride of Holiday Inn Express Hotel & Suites Saint Charles (Missouri), as are Saint Louis Zoo and Forest Park.
Latest deals for Holiday Inn Express Hotel & Suites St. Charles, An IHG Hotel
Amenities at Holiday Inn Express Hotel & Suites St. Charles, An IHG Hotel
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Quiet street view
- Family rooms
- Hardwood or parquet floors
- Sofa
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- Storage available
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Key access
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool
- Saltwater pool
- Heated pool
- Indoor pool
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Holiday Inn Express Hotel & Suites St. Charles, An IHG Hotel
7.8
Good
308 verified ratings
Wonderful
142
Very good
37
Good
43
Okay
9
Fair
26
Mediocre
7
Poor
44
Summary of reviews
Guests say
Guests praised the hotel's cleanliness and friendly staff, highlighting the well-maintained facilities and comfortable beds. However, several guests expressed dissatisfaction with the service, noting unaccommodating staff and issues with breakfast quality. Noise disturbances and maintenance issues were also mentioned, affecting the overall experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Room
Pros (+) Breakfast was awful. The staff was extremely nice and helpful. They need to do some updates when we plugged our phone into the lamps they were loose and wouldn’t charge. So we have to hunt for the wall outlets. The whole reason why we booked this hotel was because of the pool which was to be opened at 8 and your key wouldn’t work till 9 so that needs to be fix
Cons (-) Breakfast was awful. The staff was extremely nice and helpful. They need to do some updates when we plugged our phone into the lamps they were loose and wouldn’t charge. So we have to hunt for the wall outlets. The whole reason why we booked this hotel was because of the pool which was to be opened at 8 and your key wouldn’t work till 9 so that needs to be fix
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests have praised the hotel's very good breakfast, friendly and courteous staff, and very comfortable beds.
Is the hotel suitable for families?
Yes, the hotel offers complimentary breakfast and very nice, spacious rooms with great TVs, making it perfect for families.
How is the cleanliness of the hotel?
The property is very clean and well-kept, although some guests have mentioned issues with bathroom cleanliness and sticky floors.
What can guests expect from the parking facilities?
The hotel offers free parking, but guests have experienced inconvenience due to parking lot repairs and workers blocking vehicles.
Is the hotel staff accommodating and helpful?
While some guests have praised the kind and accommodating staff, others have mentioned unprofessional and unhelpful experiences at the front desk.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in December, which is considered the low season. This could provide a more relaxed experience.
Nearby Attractions
The hotel is conveniently located near various attractions such as the St. Charles Historic District and the Ameristar Casino St. Charles. Plan your itinerary to explore these nearby places.
Check Room Amenities
Some guests experienced issues with room amenities such as non-functional TVs and broken showers. It's advisable to check the functionality of these amenities upon check-in.
Be Mindful of High Season
February is considered the high season, so if you prefer a livelier atmosphere and are willing to navigate larger crowds, this could be the ideal time to visit.
Pet-Friendly Accommodation
The hotel allows pets, but it's recommended to confirm the pet policy and any associated charges before bringing along your furry companions.
Breakfast Enjoyment
Many guests praised the breakfast, particularly the variety and quality of the offerings. Make sure to indulge in the complimentary breakfast during your stay.
Consider Transportation
As the hotel offers free parking, it's advisable to consider renting a car for convenient exploration of the nearby attractions and areas of interest.
Accessibility Consideration
If you have accessibility needs, the hotel provides increased accessibility and features such as elevators, making it suitable for guests with mobility requirements.
Housekeeping and Maintenance
Some guests encountered issues with housekeeping and maintenance, such as unclean rooms and non-functional amenities. It's recommended to promptly report any concerns to the staff for resolution.
Location
3098 Elm Point Industrial Drive, St. Charles, MO 63301
What's nearby
- Harlen C. Hunter Stadium2.2 mi
- African Church2.8 mi
- St. Charles Odd Fellows Hall3.1 mi
- First Missouri State Capitol Historic Site3.1 mi
- St. Charles Historic District3.3 mi
- St. Charles Convention Center3.5 mi
- Lewis & Clark Boat House and Museum3.5 mi
- Ameristar Casino St. Charles3.8 mi
- Ara Spa3.8 mi
- Crowne Plaza St. Louis Airport8.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express Hotel & Suites St. Charles, An IHG Hotel
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $151 |
Average price (weekend night) | $165 |
When to book a room at Holiday Inn Express Hotel & Suites St. Charles, An IHG Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express Hotel & Suites St. Charles, An IHG Hotel
FAQs when booking at Holiday Inn Express Hotel & Suites St. Charles, An IHG Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in St. CharlesGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 2.3 mi |
Nearest Airport | Lambert-St Louis |
Distance to airport | 8.8 mi |