Pros (+) Cleanliness. Excellent customer service.
Cons (-) Batteries were dead on remote and shower handle wasn’t working very well.
3 stars
Sheraton Westport Chalet Hotel St. Louis
Photos of Sheraton Westport Chalet Hotel St. Louis
Overview
Experience the casual elegance of the Sheraton Westport Chalet Hotel. The convenient location of our St. Louis, MO, pet-friendly hotel puts you close to St. Louis neighborhood destinations such as the sophisticated museums of Forest Park, exceptional dining of Clayton or live events at the Hollywood Casino Amphitheatre. Experience the nearby jogging trails of Creve Coeur Park or explore St. Louis Zoo. Ideal for business and leisure travelers, our hotel in St. Louis features a complimentary airport shuttle and upscale amenities. Keep up your fitness routine in our fitness center, make a splash in our outdoor pool or enjoy the indoor pool located at the Sheraton Westport Plaza Hotel steps away. After a busy day, unwind at our Lucerne Restaurant and Lounge or the 11 restaurants of Westport Plaza. The Sheraton at Westport has a combined total of more than 42,000 square feet of flexible function space, making us one of the region's most versatile destinations for conferences and events.
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Amenities at Sheraton Westport Chalet Hotel St. Louis
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
General
- Executive lounge access
- Garden view
- Sofa
- Lake view
- Pool view
- Storage available
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
Things to do
- Gift shop
- Golf
- Beauty salon
- Bowling
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Child pool
Health and safety
- Safe
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Sheraton Westport Chalet Hotel St. Louis
8.2
Very good
356 verified ratings
Wonderful
208
Very good
52
Good
33
Okay
17
Fair
19
Mediocre
6
Poor
21
Summary of reviews
Pros (+)
Cons (-)
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
2 reviews
All reviews
Pros (+) Staff was friendly and helpful. The room was very clean with updated furniture. The best part for me was the shower. At most hotels the water barely trickles out of the shower head and it takes forever to wash your hair. This shower was awesome! The water came out full force.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Sheraton Westport Chalet Hotel St. Louis?
Guests have described the beds as extremely comfortable, ensuring a good night's sleep during your stay.
Is parking available at Sheraton Westport Chalet Hotel St. Louis?
Yes, the hotel offers free parking and a complimentary shuttle service, providing convenient transportation options for guests.
What can I expect from the food quality at Sheraton Westport Chalet Hotel St. Louis?
While some guests have mentioned issues with the dining experience, others have praised the breakfast and the bar/lounge. It's recommended to explore nearby dining options for a variety of choices.
How clean are the rooms at Sheraton Westport Chalet Hotel St. Louis?
Guests have reported mixed experiences with room cleanliness, with some mentioning issues with worn and dirty rooms. It's advisable to communicate any concerns with the staff for prompt resolution.
What is the best time to visit Sheraton Westport Chalet Hotel St. Louis?
Consider visiting during the high season in April for optimal weather and to explore nearby attractions such as the Saint Louis Art Museum and the St. Louis Zoo.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer quieter times, consider visiting in January, which is the low season. This may offer a more peaceful and less crowded experience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like the Saint Louis Art Museum, St. Louis Zoo, and Forest Park, all within a reasonable distance from the hotel.
Check Room Amenities
Some guests were disappointed by the lack of a refrigerator or microwave in the rooms. If these amenities are important to you, consider confirming their availability before booking.
Request a Room Away from the Elevator
If you're a light sleeper or traveling with a baby, consider requesting a room away from the elevator to minimize noise disturbances.
Verify Room Type Upon Check-In
Some guests reported discrepancies between the room type they booked and the one they received. It's advisable to double-check the room type upon check-in to ensure it meets your expectations.
Utilize the Free Shuttle Service
The hotel offers a free shuttle service, which can be convenient for getting around the area without the hassle of driving or parking.
Inquire About Breakfast Inclusion
If you expect breakfast to be included in your stay, it's recommended to confirm this with the hotel beforehand to avoid any misunderstandings.
Take Advantage of the Fitness Center
Guests appreciated the fitness center, so if you're keen on maintaining your workout routine while traveling, make sure to utilize this facility.
Confirm Wi-Fi Availability
Some guests experienced issues with the Wi-Fi. It's advisable to confirm the reliability and availability of Wi-Fi if it's essential for your stay.
Location
191 Westport Plz, St. Louis, MO 63146
What's nearby
- Westport Plaza195 yd
- St. Louis Zoo9.5 mi
- Forest Park9.9 mi
- St. Louis Science Center10.7 mi
- Cathedral Basilica of Saint Louis11.2 mi
- Missouri Botanical Garden11.8 mi
- St. Louis University12.4 mi
- St. Stanislaus Kostka Church13.7 mi
- Enterprise Center14.1 mi
- Citygarden14.2 mi
- Shrine of St. Joseph14.4 mi
- United States Customhouse and Post Office14.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Westport Chalet Hotel St. Louis
Low season | November |
|---|---|
High season | May |
Average price (weeknight) | $303 |
Average price (weekend night) | $256 |
When to book a room at Sheraton Westport Chalet Hotel St. Louis
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Sheraton Westport Chalet Hotel St. Louis
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Value for money | 7.7 |
|---|---|
Distance to city center | 14.4 mi |
Nearest Airport | Lambert-St Louis |
Distance to airport | 5.3 mi |
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