Starbuck Hotels

THE STAFF

WHEN I GOT TO MY ROOM IT WAS VERY STALE AND I HAVE VERY BAD ALLERGYS. SO I COULDNT STAY THERE, I AND MY HUSBAND WENT TO THE FRONT DEST , WHERE IN EACH HALL AND AT THE FRONT DEST THEY HAD AIR SCENT-PLUG INS! VERY BAD FOR ME...SO MY HUSBAND AND THE MANAGER

We were greeted at the next by a friendly lady. She informed us that there was a lg church pool party that afternoon from 4-6. we really appreciated the heads up. Brittney served us in the restaurant, she was attentive, efficient,and very helpful!

The Vikings football game was very disappointing, they should block those games.

The location was perfect for us. The front dest was very efficient and welcoming.

The pillows, bed smelled like the previous guest had been eating snacks in bed, perhaps Doritos.

The clean room was great and the breakfast was a great bonus. Staff was very helpful and friendly.

We were gone most of the morning and into the afternoon, but our room wasn't serviced until after 3:30...when we were in the room. It would have been nice to come back to the room with fresh towels and made beds, instead we just got fresh towels. :\

The knotty pine rooms were unique and nicely decorated. The price was right.

It does not have breakfast, but it does have a microwave and refrigerator.

The space didnt reflect America's Best Inn and Suites site. It was a Motel not a 1-star hotel. It was dingy and an incredibly unsafe area. Non smoking smelled like smoke. No attendant at the desk when i arrived. had to wait in my car until someone woke up

The space didnt reflect America's Best Inn and Suites site. It was a Motel not a 1-star hotel. It was dingy and an incredibly unsafe area. Non smoking smelled like smoke. No attendant at the desk when i arrived. had to wait in my car until someone woke up

I did not like how rude the manager was to guests. Even though they were dealing with a domestic situation they had no reason to treat other paying guests poorly.

Clean room, nice pool area, and great breakfast

Check in was a bit slow

location

needed some cosmetic fixing in the room pool aea

The rooms were spacious. The water park was wonderful for our 3.5 year old.

The water park could use some deep cleaning or removal of non-functional water work equipment currently roped off. The hotel restaurant experience was less than ideal.

Appeared recently remodeled. Hotel was very clean, including pool and breakfast area. Breakfast had a large variety of items, including hot food, and definitely exceeded my expectations for the price point. Bed was very comfortable. Staff very friendly.

I was really suprised at how nice it was. I have stayed at the Hamption Inn as well as the Holiday Inn and for the price this is the best value in Alexandria

The rooms were great. I thought the common areas were a bit cramped but when I go to a hotel I stay in the room not in the lobby

Nice hotel for the price. Pool was wonderful!

A bit smelly, mostly in the entrance and lower level.

The room was not very nice. The door did not seal very well, you could see light coming through. Because of this, there was a lot of noise that came from the all. This made it hard to sleep.

Nothing!

Everything!)

When asked to switch rooms they found us one better then the first one.

It was in the renovation process. It was switching from being a private owned to a chain.

Once I found the switch for the hot tub the jets were out of this world. The hot tub was also very hot which was very nice. The price was great.

I went to use the blow dryer and it blew up in my hand. Shocked me and left black marks on my shirt not to happy about it the cleaning staff was awesome about it but the front desk didn't seem to care. Beds not the best.

location close to shopping

the bed sucked ,they there so uncomfortable I did get good night sleep

The hotel is walking distance from stores and restaurants and there were several gas stations right there as well. The staff were very friendly. There was free hot soup in the evening and breakfast in the morning.

We couldn't get info on whether there was a hot tub before bidding, and were disappointed that there wasn't one. Other than that it was a wonderful hotel and the staff were very friendly.

We were woken up at 3:00am by a bunch of drunken people who were screaming in the hall and slamming doors. Then it happened again at 3:30 and 4:00 - with no one from the hotel doing anything about it.

This hotel is really close to Lake Minewaska, and if you are a single guy that does not care if its clean, it would be a good option.

dirty, dark, window ac unit didnt work, not for families

The price and location were ok and they allowed pets

No

There was stuff on the ceiling and the room cleanliness was just okay

I had a room on the first floor

Computer didn't work, telephone didn't work, pillows were too soft and lumpy. Had a cockabure in my blanket and it hurt!